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Club Amigo Caracol - All Inclusive

3.0 star property
Family fun at the shore

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Club Amigo Caracol - All Inclusive

Outdoor pool
3 bars/lounges, beach bar
Exterior
Reception
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Casa Lunamar
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Laundry
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About the neighborhood

Map
Avenida Turística, Santa Lucia, 74250

What's nearby

  • Santa Lucia Beach - 14 min walk - 1.2 km
  • Coco Beach - 16 min drive - 8.7 km
  • Museo Histórico Municipal - 62 min drive - 70.5 km
  • Pinos Beach - 104 min drive - 104.7 km

About this property

Club Amigo Caracol - All Inclusive

All-inclusive family-friendly property
At Club Amigo Caracol - All Inclusive, you can look forward to a free breakfast buffet, a beach bar, and a terrace. This property is a great place to bask in the sun with a white sand beach, beach volleyball, and sailing. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include snorkeling, kayaking, and boat tours. In-room WiFi (surcharge) is available to all guests, along with a garden and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Extended parking, luggage storage, and a front-desk safe
  • A 24-hour front desk and a gift shop
Room features
All 150 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like safes and WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, limited housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per hour)
  • Available in some public areas: WiFi (USD 5 per hour)

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor pool
  • Sailing
  • Snorkeling

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 5 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Caracol Santa Lucia
Caracol Santa Lucia
Club Bravo Caracol Resort Santa Lucia
Club Bravo Caracol Resort
Club Bravo Caracol Santa Lucia
CLUB AMIGO CARACOL Property Santa Lucia
CLUB AMIGO CARACOL Property
CLUB AMIGO CARACOL Santa Lucia
CLUB AMIGO CARACOL All-inclusive property Santa Lucia
CLUB AMIGO CARACOL All-inclusive property
Club Amigo Caracol Hotel Playa Santa Lucia
Club Amigo Caracol Playa Santa Lucia
Hotel Amigo Caracol
Club Amigo Caracol - All Inclusive Santa Lucia
Club Amigo Caracol - All Inclusive All-inclusive property

Frequently asked questions

Does Club Amigo Caracol - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Club Amigo Caracol - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Club Amigo Caracol - All Inclusive?

Self parking is free at this property.

What time is check-in at Club Amigo Caracol - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Club Amigo Caracol - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Club Amigo Caracol - All Inclusive?

Yes, the property is all-inclusive.

Where is Club Amigo Caracol - All Inclusive located?

Nestled on the beach, this Santa Lucia property is 0.7 mi (1.1 km) from Santa Lucia Beach and 5.4 mi (8.6 km) from Coco Beach.

Club Amigo Caracol - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 3 out of 32 reviews" "
Rating 2 - Terrible. 6 out of 32 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Yusmary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No warn water, 2 hours lines to eat, food was terrible. Waste of time and money
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great small resort. With friendly people. Very clean and well maintained.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great staff. I am happy about everything.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service
Very good hotel with great comfort but not all staff are friendly. Customer service needs improvement
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came just for a day, as stopover to our final destination and since we are not a resort turists I just can say that staff is polite, beach nice, room great, but food something we were not use to it. We are food lovers and by our experience most of resorts doesn’t shows you real picture of Cuban culinary. So that is not just problem of one resort, it is generally.
Stayed 1 night in Jul 2019

10/10 Excellent

Aryaimee, Florida

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleasantly surprised. The food was good as well as the staff.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

yass, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this hotel. staff was kind and attentive. the entertainment was great and so was the food. will definitely be back in the future
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Zuylen, Miami

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Santa Lucía, the food , and service is great.. all the staff is very pleasant
Stayed 2 nights in Sep 2019

2/10 Terrible

Viajero

Traveled with group
Disliked: Staff & service, amenities
The service was pity, the quality of the food and the variety was pity, I would not recommend this place.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The worst of the worse bad service bad conditions have to wait up to 2 hours to check in and to go into the buffet restaurant the wait time is huge.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Temperature on the restaurant was hot and a lot of flies. The staff sometime rude. The swimming pool was contaminated and the second day they closed it. The towels were small and dirty.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jul 2019

2/10 Terrible

erik, miami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
a lot of mosquitoes, no hot water or water to drink very disappoint
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2018

10/10 Excellent

Maikel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente la estancia, esperamos que sigan así. Gracias!!
Stayed 2 nights in Aug 2020

8/10 Good

Mario

Stayed 3 nights in Jul 2020

10/10 Excellent

samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien lindo lugar y personal muy agradable
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
La playa no se podua bañar, terrible sucia Las ofertas gastronomicas pobres Los tragos escasos y limitados Muchos mosquitos
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto nada es el hotel mas malo del mundo la variedad de la comida pesima la calidad de la comida terriblemente mala,la comida se acababa y no ponian mas en el buffet donde el hotel ofrece un todo incluido ,las bebidas se terminaban a las 7 de la noche todas incluyendo los refrescos ,la cervesa y los licores la atencion del hotel pesima las toallas sucias y manchadas con peste y al reclamar no hacian nada es un hotel para que nadie vaya es una expriencia mala yo no voy mas nunca
Stayed 2 nights in Oct 2019

6/10 Okay

Ms.MariaLoretde, Las Vegas Nevada EU

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto de forma general pero la bufete no tuvo mucha variedad de carnicos
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
La plage est decevante et l’animation beaucoup trop présente Nous avons écourté le sejour pour nous rendre à Cayo Santa Maria
Stayed 5 nights in Aug 2019