Family friendly Hotels in Riviera Maya, Mexico

"Property staff was pleasant and very helpful and friendly. I booked this for our 1 year anniversary and the staff decided to make a sweet gesture by decorating our rooms with hearts. The location was always clean and very convenient access to the beach. Only negative is the all-inclusive drinks are bad but that's what you'd expect from places like that. "

"Went with my family, including 2 tweens. Loved the animals walking so safely, food was above average, drinks so so, personal was amazing! Close to the parks . Rooms are old but clean."

"Our stay at TRS Yucatan was wonderful. The resort is beautiful and the service is top notch. We tried all of the TRS restaurants and also took advantage of the room service which is also included. Our favorites were Capricho for breakfast, Helios or íO by the infinity pool for lunch. We loved the convenience of being able to load a plate of nachos and walk back to our bali bed. Our favorite restaurant for dinner would either be Tentazione(Italian) or La Bohème(French). The room service special taco menu was awesome and definitely hit the spot at 1am after a night drinking by La Terraza(late-night pool). We stayed in Villa 61 & had a Junior Suite w/garden view. The room was spacious and very clean. Our room was on the back side so our balcony faced the jungle/mangroves and felt very private. Our butler Maggie was very helpful and made us feel very special. She made us reservations for dinner any gave so many good recommendations. Sebastian our driver/bell boy at check-in/check out was also fantastic. He gave us the perfect warm welcome and made a lasting impression. Laura the bar tender at La Terraza made the best tequila “special drink” I’ve ever had and I’m not a tequila girl but I definitely was that night lol. Catalino & Ricardo, our bartenders at Gaia(infinity pool bar) were so cool & funny. They made very good tasting cocktails. I would recommend the Riviera Maya, and baby mango shots. All the staff everywhere were amazing but these few really stood out to us. "

"Súper friendly and helpful staff, fun entertainment group and great activities. "

"Facility was clean, staff friendly and helpful. My sister had a wedding at the venue and couldn't have hoped for better service. "

"Staff are very professional and friendly. "

"Room was humid and could have had a little better upkeep. Fan in bathroom didn't work. But overall very good"

"Great stat"

"Very good service and people very amicable"