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Conrad Tulum Riviera Maya

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Conrad Tulum Riviera Maya

3 outdoor pools, pool umbrellas, sun loungers
Lobby
Lobby
Terrace/patio
2 bars/lounges, 3 beach bars, swim-up bar, poolside bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • On private beach
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Air conditioning
    Air conditioning
The price is P18,620
P25,674 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite, 2 Bedrooms

View from room

Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Pillowtop bed
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean View Suite with King Bed

View from room

Ocean View Suite with King Bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

View from room

Room, 2 Queen Beds, View

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View (Ceiba)

View from room

Room, 2 Queen Beds, Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tropical View Suite with King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Tropical View Suite with King Bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 99 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Guestroom with King Bed

View from room

Ocean View Guestroom with King Bed

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Guestroom w/ 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Partial Ocean View Guestroom w/ 2 Queen Beds

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • 47 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tropical View Guestroom with 2 Queen Beds

View from room

Tropical View Guestroom with 2 Queen Beds

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View (Ceiba)

View from room

Room, 1 King Bed, Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Guestroom with King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Tropical View Guestroom with King Bed

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • 47 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View (Ceiba)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Partial Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Guestroom with 2 Queen Beds

View from room

Ocean View Guestroom with 2 Queen Beds

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View (Ceiba)

View from room

Suite, 1 King Bed, Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View (Ceiba)

View from room

Room, 2 Queen Beds, Partial Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Ocean View (Governors Suite)

View from room

Suite, 1 Bedroom, Ocean View (Governors Suite)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Private indoor spa tub
Air conditioning
Connecting rooms available
Dining table
  • 145 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Partial Ocean View Guestroom with King Bed

View from room

Partial Ocean View Guestroom with King Bed

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • 47 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Living area

Presidential Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Private indoor spa tub
Air conditioning
Connecting rooms available
Refrigerator
  • 186 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ceiba Tropical View)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (Ceiba Tropical View)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Sports facility
Hilton Tulum Riviera Maya All-Inclusive Resort
Pool
Breakfast included
All inclusive
Spa
8.2 out of 10, Very Good, (1431)
The price is P23,559
P23,559 total
includes taxes & fees
Dec 11 - Dec 12
Hilton Tulum Riviera Maya All-Inclusive Resort
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About the neighborhood

Map
Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, 77774

What's nearby

  • Dolphinaris Tulum - 19 min walk - 1.6 km
  • Riviera Maya Golf Club - 5 min drive - 5.6 km
  • Xcacel Beach - 6 min drive - 5.9 km
  • Akumal Beach - 8 min drive - 6.0 km
  • Xel-Há Park - 9 min drive - 7.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 75 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬4 min drive
  • ‪Restaurante Yucatan - ‬4 min drive
  • ‪Restaurante Arlequin - ‬5 min drive
  • ‪Vela Sur - ‬20 min walk
  • ‪Piscis snack bar - ‬5 min drive

About this property

Conrad Tulum Riviera Maya

Luxury family-friendly hotel near Akumal Beach
3 beach bars, a swim-up bar, and a poolside bar are just a few of the amenities provided at Conrad Tulum Riviera Maya. Indulge in a deep-tissue massage, a body wrap, and a facial at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Free WiFi in public areas is available to all guests, along with a terrace and shopping on site.
Additional perks include:
  • 3 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free valet parking
  • Bike rentals, express check-out, and express check-in
  • Supervised childcare (surcharge), a reception hall, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 349 rooms feature comforts such as private plunge pools and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 65-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and daily housekeeping

Awards and affiliations

Conrad Tulum Riviera Maya is listed in the 2022 Condé Nast Traveler Hot List.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 beach bars
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Autor - Mexican
  • Kengai - Asian
  • Maratea - Mediterranean
  • Ukai - Japanese
  • Ultramar

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Shopping

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Private plunge pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 11 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium satellite channels
  • MP3 dock
  • Pay movies
  • Private plunge pool

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Conrad Tulum Riviera Maya have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Conrad Tulum Riviera Maya?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Conrad Tulum Riviera Maya on Nov 23, 2024 start from P 18,620.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Tulum Riviera Maya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Conrad Tulum Riviera Maya?

Valet parking is free at this property.

What time is check-in at Conrad Tulum Riviera Maya?

Check-in begins at 3:00 PM.

What time is check-out at Conrad Tulum Riviera Maya?

Check-out is at noon.

Where is Conrad Tulum Riviera Maya located?

Nestled on the beach, this Tulum hotel is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacelito Beach are also within 3 mi (5 km).

Conrad Tulum Riviera Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 195 reviews" "
Rating 8 - Good. 20 out of 195 reviews" "
Rating 6 - Okay. 15 out of 195 reviews" "
Rating 4 - Poor. 9 out of 195 reviews" "
Rating 2 - Terrible. 7 out of 195 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Oct 2024

10/10 Excellent

Norlan, HIALEAH

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Tracy, Blairsville

Stayed 3 nights in Aug 2024

10/10 Excellent

Godivea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

daniel

Stayed 1 night in Aug 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

MARIBEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful & super clean!!! Very well kept & staff was super friendly! From the food by the pool to the one in charge of the kids club!Food was ok, I think they need more options. However the entertainment wasn't good!! They need to put music that will appeal to everyone, not what was playing! Also it should be all inclusive, place was pretty pricey & then the food & drinks adds up to a pretty penny!
Stayed 8 nights in Aug 2024

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Renata S, coconutcreek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and beautiful property!
Overall the Conrad was a great stay for our family. Pros: they have a great private beach and plenty of pool space. The service was generally fantastic and would probably influence our decision to return. Cons: One of the people in our party arrived with a broken foot and yet the room we were put in was very far despite the hotel being pretty empty. That was a bit frustrating. Beach- There were no rental options to snorkel or paddle (you have to purchase your own equipment at a store). Rental was advertised as an option so this was disappointing. Food: The cuisine options were pretty good for adults but the menus tended to be overly complex (adding as many ingredients as possible). Our kids are very adventurous eaters but even they often chose from the kids menu. Asian restaurant was our favorite.
Stayed 3 nights in Aug 2024

10/10 Excellent

Damel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Natalie

Stayed 4 nights in Aug 2024

10/10 Excellent

Andre T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 5 star resort. Just be prepared to drop another 1-2k on dining if going with family.
Stayed 6 nights in Mar 2024

10/10 Excellent

ebel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beyond my expectations!!! Luxurious and impeccable!
Stayed 5 nights in Jul 2024

10/10 Excellent

Alison

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Jul 2024

10/10 Excellent

Lakisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and they offered vegan options. Also, it was very romantic for our honeymoon. However, I love all inclusive resorts. They food and drink may add up quickly.
Stayed 2 nights in Jul 2024

6/10 Okay

Gary

Stayed 3 nights in Jul 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carmella

Stayed 4 nights in Jul 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and wonderful staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Angela K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at the property and it was excellent!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and very attentive staff
Stayed 3 nights in Jul 2024