Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

4.5 star property
Luxury property on the beach, with 6 outdoor pools

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Photo gallery for Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Exterior
Egyptian cotton sheets, premium bedding, free minibar, in-room safe
View from room
On the beach, free beach cabanas, sun loungers, beach umbrellas
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • All inclusive

Room options

Available filters for rooms
Showing 11 of 11 rooms

Premium Suite

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton linens
Separate bedroom
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Honeymoon Suite, Oceanfront

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton linens
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Walkout)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton linens
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite, Ocean View

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton linens
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds

Luxury Suite, Ocean View

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton linens
Separate bedroom
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton linens
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite (Swim Up)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton linens
Separate bedroom
  • 50.1 sq m
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Ocean View (Connecting)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton linens
Separate bedroom
  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Family Suite

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton linens
Separate bedroom
  • 58 sq m
  • Sleeps 5
  • 2 Double Sofa Beds and 1 Queen Bed

Junior Suite (Swim Up)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton linens
Separate bedroom
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton linens
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Puerto Morelos Beach - 9 min drive - 3.0 km
  • Crococun Zoo - 12 min drive - 8.0 km
  • Puerto Morelos Town Square - 15 min drive - 12.4 km
  • Ojo de Agua Beach - 17 min drive - 12.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬7 min drive

About this property

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Luxury all-inclusive property near Puerto Morelos Beach
Consider a stay at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma and take advantage of 3 swim-up bars, 3 poolside bars, and a terrace. With a beachfront location, free beach cabanas, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a body scrub, a body wrap, and a deep-tissue massage at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The 24-hour health club offers yoga classes and fitness classes; other things to do include snorkeling, volleyball, and kayaking. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
Other perks at this property include:
  • 6 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars, and free cabanas
  • Free self parking
  • 2 outdoor tennis courts, an area shuttle, and babysitting (surcharge)
  • 1 meeting room, a banquet hall, and beach umbrellas
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 435 rooms feature comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • LE CHIQUE
  • SIENA
  • SPOON
  • TAPAZ
  • ZAVAZ

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,154 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Self parking is free at this property.

What time is check-in at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball, and more.

Where is Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma located?

Located in Puerto Morelos, this beachfront property is in a national park, steps from Petempich Bay, and 1.8 mi (2.9 km) from Puerto Morelos Beach. Arrecife de Puerto Morelos National Park is just steps away.

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Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 400 out of 999 reviews
Rating 8 - Good. 224 out of 999 reviews
Rating 6 - Okay. 155 out of 999 reviews
Rating 4 - Poor. 103 out of 999 reviews
Rating 2 - Terrible. 117 out of 999 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Many dining options, and many pools and activities to do.
Stayed 6 nights in Feb 2025

8/10 Good

Erik

The staff is very friendly and attentive. The food quality is very good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jill

We especially loved the waiters in the Spanish restaurant Cruz, Santiago, Angel made us feel spoiled! The pool bars were wonderful and the rooms were big!
Stayed 7 nights in Feb 2025

10/10 Excellent

Adele

Property was lovely will visit again.
Stayed 5 nights in Aug 2024

6/10 Okay

Bruce

Food in buffet was great. If your were not at an a la carte first wave between 5:30-6:00 you are waiting an hour and half plus to get a table. Also they have a restaurant at the beachside of the resort which serves fresh pizza, it is the best part. Rooms were always cleaned This place is Definitely meant for families. No partying going on
Stayed 7 nights in Dec 2024

10/10 Excellent

Jazzmin

Had an amazing time, definitely would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Louisha Ornee

I loved it the food was amazing
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Excellent service, food and very clean!! Will return!
Stayed 5 nights in Nov 2024

10/10 Excellent

Ananda Ravi

I believe the new management - Taffer
Stayed 4 nights in Nov 2024

8/10 Good

Ofelia

All the staff was great, very attentive and respectful, and always greeted with a smile. Dealing with no hot water for the first half of our trip was frustrating especially coming from the airport and wanting to have a nice warm bath. We traveled with a one year old and she also had to shower with very cold water which she cried about. Other than that, everything else was great.
Stayed 8 nights in Jan 2025

10/10 Excellent

Kristine Jane Roble

I went for a 1 week vacation with my partner and it was amazing! We enjoyed the food, the rooms are beautiful and masive, all the staff are amazing too! Everyone was so friendly and to be honest the staff really made the experience amazing! It felt like a home away from home.
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Azul was closed so they rebooked us in Margaritaville.
Stayed 3 nights in Oct 2024

10/10 Excellent

Philip

It was nice. Right by the ocean. Room was great. Several restaurants within resort. The only downside is getting to the resort since some of the roads are flooded near it. However, vehicles still drive through.
Stayed 4 nights in Oct 2024

10/10 Excellent

Linda Nayely

We loved how everyone was lovely and helpful. The staff here were excellent and satisfied with the experience overall. We would love to stay here for our next trip!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Ababacar

Good hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Daisy

The resort was OK there was a lot of construction being done not a lot of restaurants were open. The beach cabanas were not in use, but the service made up for what was missing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daisy

Excellent
Stayed 3 nights in Oct 2024

2/10 Terrible

LaQuita

Disliked: Amenities, property conditions & facilities
Went to check in and was told I had to switch resorts because they were closing down!
Stayed 5 nights in Oct 2024

10/10 Excellent

Marisol

Love this place ❤️
Stayed 7 nights in Jul 2024

10/10 Excellent

Md

I like this property and service is good, but they need to Focus on Food menu
Stayed 3 nights in Aug 2024

2/10 Terrible

Robinson De

Disliked: Cleanliness, staff & service, property conditions & facilities
Fake resort does not exist
Stayed 6 nights in Oct 2024

6/10 Okay

Eduardo

Overall good
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Liked: Property conditions & facilities
No hot water all weekend we was there for 4 days.. No night entertainment and the food was decent at best
Stayed 4 nights in Oct 2024

8/10 Good

Sherley-Sony

The place is peaceful and very safe in my opinion. Room services was perfect. My only issues were the elevators that stopped working.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jennie

Nice variety of foods! Liked that there was an adult only pool option. Our room had pool access from the patio door. Wasnt crowded or busy.
Stayed 6 nights in Sep 2024