Dreams Sapphire Resort & Spa - All Inclusive Reviews, Deals & Photos 2024

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Luxury property on the beach, with 3 outdoor swimming pools

Choose dates to view prices

Dates

December 2024

January 2025

3 outdoor pools, pool umbrellas, sun loungers

Premium bedding, down comforters, free minibar, in-room safe

Overview
Rooms
Location
Policies

VIP Access

Very good

Popular amenities

Bar

Pool

Pet friendly

All inclusive

Breakfast included

Spa

P19,524 total

includes taxes & fees

Dec 18 - Dec 19

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.

A perk like food and drink extras, free breakfast, or parking credits

Room upgrades when available, plus Silver perks

Learn about perks with VIP Access

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 24 of 24 rooms

Preferred Club Master Suite Beach Front Swim Out King

Highlights

Deck/patio

Separate dining area

Separate sitting area

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Dining table

97 sq m
Beach view
Sleeps 3
1 Twin Bed

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

Highlights

Deck/patio

Private plunge pool

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

57 sq m
Beach view
Sleeps 3
1 King Bed

Preferred Club Master Suite Ocean Front King

Highlights

Deck/patio

Separate dining area

Separate sitting area

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Dining table

97 sq m
Ocean view
Sleeps 3
1 Twin Bed

Preferred Club Junior Suite Beach Front Swim Out Double

Highlights

Deck/patio

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

Pillow menu

48 sq m
Beach view
Sleeps 4
2 Double Beds

Preferred Club Junior Suite Beach Front Swim Out King

Highlights

Deck/patio

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

Pillow menu

50 sq m
Beach view
Sleeps 2
1 King Bed

Preferred Club Family Junior Suite Tropical View

Highlights

Deck/patio

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

Pillow menu

97 sq m
Sleeps 6
2 Double Beds and 1 King Bed

Family Junior Suite Tropical View

Highlights

Deck/patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

Pillow menu

Premium bedding

97 sq m
Sleeps 6
2 Double Beds and 1 King Bed

Preferred Club Junior Suite Ocean Front Double

Highlights

Deck/patio

Private outdoor spa tub

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

48 sq m
Ocean view
Sleeps 4
2 Double Beds

Preferred Club Governor Suite

Highlights

Deck/patio

Separate dining area

Separate sitting area

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Dining table

92 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 2 Double Beds (Deluxe)

Highlights

Deck/patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

Pillow menu

Ceiling fan

48 sq m
Resort view
Sleeps 4
2 Double Beds

Preferred Club Junior Suite Ocean Front King

Highlights

Deck/patio

Private outdoor spa tub

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

48 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Junior Suite Tropical View King

Highlights

Deck/patio

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

Pillow menu

48 sq m
Sleeps 2
1 King Bed

Deluxe Junior Suite Tropical View Double

Highlights

Deck/patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

Pillow menu

Premium bedding

48 sq m
Sleeps 4
2 Double Beds

NEW Preferred Club Indigo Junior Suite Ocean Front King

Highlights

Deck/patio

Private outdoor spa tub

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

57 sq m
Ocean view
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed (Deluxe)

Highlights

Deck/patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

Pillow menu

Ceiling fan

48 sq m
Resort view
Sleeps 2
1 King Bed

NEW Preferred Club Indigo Master Suite Ocean Front

Highlights

Deck/patio

Separate dining area

Separate sitting area

Private outdoor spa tub

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

114 sq m
Ocean view
Sleeps 3
1 King Bed

NEW Preferred Club Indigo Two-Story Villa

Highlights

Deck/patio

Separate dining area

Separate sitting area

Private pool

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

120 sq m
Sleeps 8
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

NEW Preferred Club Indigo Junior Suite Ocean Front Double

Highlights

Deck/patio

Private outdoor spa tub

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

57 sq m
Sea view
Sleeps 4
2 Double Beds

Deal of the Day Preferred

Highlights

Deck/patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

Pillow menu

Ceiling fan

48 sq m
Sleeps 3
2 Twin Beds

Preferred Club Junior Suite Tropical View Double

Highlights

Deck/patio

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

Pillow menu

48 sq m
Sleeps 4
2 Double Beds

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

Highlights

Deck/patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

114 sq m
Beach view
Sleeps 3
2 Double Beds

Deluxe Junior Suite Tropical View King

Highlights

Deck/patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

Pillow menu

Premium bedding

48 sq m
Sleeps 3
1 King Bed

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

Highlights

Deck/patio

Private plunge pool

Air conditioning

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

57 sq m
Beach view
Sleeps 4
2 Double Beds

Deal of the Day

Highlights

Deck/patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

LED TV

Pillow menu

Ceiling fan

48 sq m
Sleeps 4
2 Twin Beds

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includes taxes & fees

Dec 16 - Dec 17

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About the neighborhood

Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580

What's nearby

Puerto Morelos Beach - 13 min walk - 1.1 km
Crococun Zoo - 3 min drive - 2.6 km
Puerto Morelos Town Square - 8 min drive - 4.6 km
Ojo de Agua Beach - 11 min drive - 4.2 km
Petempich Bay - 14 min drive - 9.2 km

Getting around

Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

‪Market Cafe - ‬4 min walk
‪The Kitchen Table - ‬9 min walk
‪Bordeaux Restaurant - ‬14 min walk
‪Sports Bar - ‬12 min walk
‪Sensai - ‬9 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

Luxury all-inclusive property near Puerto Morelos Beach

At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access, and 2 poolside bars. With a white sand beach, beach massages, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a detox wrap, a Swedish massage, or a body treatment at Dreams Spa by Pevonia, the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. The gym offers yoga classes and Pilates classes; other things to do include basketball, beach volleyball, and archery. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a swim-up bar and a terrace.

Other perks at this property include:

3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
Free bicycle rentals, 2 outdoor tennis courts, and babysitting (surcharge)
A paddleboard on site, air hockey, and a gift shop
Games, wedding services, and massage treatment rooms
Guest reviews speak highly of the dining options, pool, and helpful staff

Room features

All 488 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.

Extra conveniences in all rooms include:

Childcare services, free infant beds, and free extra beds
Rainfall showers, free toiletries, and hair dryers
50-inch LED TVs with cable channels
Decks/patios, wardrobes/closets, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Snorkeling

Windsurfing

Land activities

Fitness facilities

Soccer

Tennis

Volleyball

Access to golf course

Golf green fees

Lessons/classes/games

Aerobics

Dancing

Water fitness

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
2 poolside bars
6 bars/lounges
7 restaurants
A coffee shop/cafe
A swim-up bar
Couples/private dining
Snack bar/deli

Things to do

2 outdoor tennis courts
3 outdoor pools
Air hockey
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's club
Children's pool
Fitness classes
Foosball table
Free bicycle rentals
Free water park
Full-service spa
Games
Gym
Kayaking
Mini golf
Paddleboard
Pilates classes
Playground
Sauna
Shopping
Steam room
Table tennis
Water sports equipment
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Beach toys
Children's club
Children's games
Children's pool
Children's toys
Free crib
Free rollaway/extra bed
Free water park access
In-room babysitting (surcharge)
Mini golf
Playground
Snack bar/deli
Stroller
Trampoline
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

4 meeting rooms
Conference center (8,295 square feet of space)

Outdoors

Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Front entrance ramp
Handrails in stairways (44 inches high)
Magnifying mirror
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (43 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

14 buildings
3 floors
At least 10% of profits reinvested in community and sustainability
Banquet hall
Built in 2001
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Free rollaway/extra bed
Pillow menu
Premium bedding

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

50-inch LED TV with cable channels
iPod dock

Food and drink

24-hour room service
Free stocked minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1

Guests under 16 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Now Sapphire Riviera Cancun

Now Riviera Sapphire

Now Sapphire All Inclusive

Now Sapphire Cancun

Now Sapphire Cancun All Inclusive

Now Sapphire Riviera Cancun

Now Sapphire Riviera Cancun All Inclusive

Now Sapphire Riviera Cancun All Inclusive Puerto Morelos

Now Sapphire Riviera Cancun Puerto Morelos

Riviera Sapphire Cancun

Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Frequently asked questions

Does Dreams Sapphire Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on Dec 18, 2024 start from P 19,524.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Sapphire Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

What time is check-in at Dreams Sapphire Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dreams Sapphire Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Sapphire Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Dreams Sapphire Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within a 15-minute walk of Arrecife de Puerto Morelos National Park and Puerto Morelos Beach. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 mi (5 km).

Dreams Sapphire Resort & Spa - All Inclusive Reviews

8.0

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Terrible

Divyasom

Traveled with family

Nov 20, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Disappointed with the service provided by the staff. While there were few really good staff members (for example at the blue water grill), most of the staff members were not courteous and were in fact rude. I was asked to pay more money the day after I checked in by stating the reason that the price I had previously paid was incorrect and they would now like me to pay a higher price. Also, the resort has a first come first serve basis for dining at all restaurants except one. This meant that we couldn’t plan our days in advance. At times, we had to wait more that two hours for the table which meant that kids were way past their usual dinner time. Eventually you either eat at 6 pm or after 9pm. I would not recommend the the resort for families.

Stayed 5 nights in Nov 2024

10/10 Excellent

Nicole Elizabeth

Nov 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly Ann

Traveled with family and small children, Traveled with family

Nov 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lots of games family orientated

Stayed 4 nights in Oct 2024

8/10 Good

Jacqueline

Nov 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was extremely helpful and friendly! I am going back again next year!

Stayed 4 nights in Nov 2024

6/10 Okay

Ye

Nov 16, 2024

Liked: Cleanliness

Disliked: Staff & service

Stayed 6 nights in Nov 2024

10/10 Excellent

Gabriella, Lancaster

Nov 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

10/10 Excellent

Jenna, Shellsburg

Nov 14, 2024

Stayed 4 nights in Oct 2024

10/10 Excellent

THUY

Traveled with family and small children

Nov 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

greet

Stayed 4 nights in Oct 2024

8/10 Good

Rasheed

Traveled with family and small children

Nov 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall it was a good vacation. The staff at the property were very nice and helpful and went out of their way to make sure you have everything you need. The food was ok, definitely not a foodie resort. There are options so it was still easy to find something to eat and food was pretty much available all day. The beach was not very good. Way too much seaweed and garbage and the water was not the greatest but not the hotels fault I guess. I would definitely recommend this place for families, my kids loved the water slides and spent some time everyday there. Would go back for the right price for sure.

Stayed 6 nights in Nov 2024

10/10 Excellent

Neil

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family

Nov 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So many amenities

Stayed 7 nights in Oct 2024

10/10 Excellent

Sonamdeep

Nov 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

10/10 Excellent

Kim Justine

Nov 6, 2024

Stayed 5 nights in Oct 2024

10/10 Excellent

Ivan Alejandro

Traveled with family

Nov 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Above and beyond service from all staff in the hotel, Pedro and hector at the pool bar and luis taking the nice cold drink to us always with great enthusiasm. At the sport bar Carlos was amazing treated me like family. Definitely recommend this resort. We were there for Halloween and they had a great event for kids and adults my kid enjoyed it.

Stayed 4 nights in Oct 2024

2/10 Terrible

Paula

Traveled with group, Traveled with partner

Nov 3, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

1. They tried to charge us for sheets we ruined from getting food poisoning from the room service. They tried to charge us $576. We had to challenge this. 2. The only good service here is the housekeeping. They are divine. 3. The food is bad. Unless you go to a restaurant which are first come first serve so it’s extremely hard to get in one, but even then it’s not great. 4. They are extremely racist and made our stay absolutely horrible. We had to prove we were vip to use a golf cart for transportation. They tried to claim regular residents don’t have access. We were constantly told different information by everyone. 5. We were not allowed to leave the resort with an Uber. We were attacked by a taxi driver rocks thrown at us. And no one cared. It was terffying. No one would help us after being ATTACKED. You are trapped at this resort. Do not stay here if you’re Black or brown. This is a horrible place. This is my 3rd dreams experience all of them great but now I will never go back. My travel agent has been notifying Hyatt but everyone beware don’t go here.

Stayed 7 nights in Oct 2024

10/10 Excellent

Ivan

Nov 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Oct 2024

8/10 Good

Charanjit

Traveled with family

Nov 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beach area was not clean

Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveler

Nov 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2024

10/10 Excellent

christopher j

Nov 1, 2024

Liked: Staff & service, amenities, property conditions & facilities

I was there for a week, the first part of my stay in the preffered tropical view wasn’t great I had maintenance and cleanliness issues. the preffered areas and breakfast restaurant was awesome. I then upgraded to indigo and it was a whole different level of service and luxury. The staff were extremely friendly and genuine and treated you like family. Shout out to Julio in the blue water grill and victor and Alex on the indigo rooftop. The best service I’ve ever had!

Stayed 7 nights in Oct 2024

4/10 Poor

BREE, salt lake city

Traveled with group

Oct 31, 2024

Liked: Property conditions & facilities

Disliked: Staff & service, amenities

Time Share based resort. Not advertised as such. The pools, rooms and restaurants advertised were restricted to Time Share members only. Leaving non Time share people only 1 pool and limited room selection. We paid for a waterfront room and were told they were for timeshare guests only. We were not offered a refund for the cost difference. Room service didn’t show up on a couple of occasions. A couple cockroaches in room. Wait staff was wonderful, front desk staff not wonderful. Not worth the money at all!!

Stayed 7 nights in Oct 2024

10/10 Excellent

Isaac

Oct 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect

Stayed 7 nights in Oct 2024

10/10 Excellent

Jewel

Traveled with family

Oct 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was an excellent property we enjoyed it

Stayed 4 nights in Oct 2024

4/10 Poor

Pavan Mahendra

Traveled with family and small children

Oct 29, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities

Had food poisoning and my sister in law who also came at the same time from Canada was diagnosed with salmonella . 5-6 ppl in our group who came got affected . Worried about where to eat and where to go . Not to mention doctor visits at the resort

Stayed 7 nights in Oct 2024

10/10 Excellent

Kristy

Oct 29, 2024

Stayed 4 nights in Oct 2024

10/10 Excellent

Kuldeep

Traveled with partner

Oct 29, 2024

Liked: Amenities, property conditions & facilities

Good

Stayed 6 nights in Oct 2024

8/10 Good

Habibi

Oct 28, 2024

Liked: Staff & service, property conditions & facilities

The staff was incredible. The food, the amenities were incredible. The furniture of the restaurants were a little dirty, they need to take care of this details too.

Stayed 3 nights in Oct 2024

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Dreams Sapphire Resort & Spa - All Inclusive

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Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

Reviews

Very good

Popular amenities

Perks for members at select top-rated stays

Room options

View all photos for Preferred Club Master Suite Beach Front Swim Out King

Preferred Club Master Suite Beach Front Swim Out King

Highlights

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front King

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

Highlights

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King

Highlights

View all photos for Preferred Club Junior Suite Beach Front Swim Out Double

Preferred Club Junior Suite Beach Front Swim Out Double

Highlights

View all photos for Preferred Club Junior Suite Beach Front Swim Out King

Preferred Club Junior Suite Beach Front Swim Out King

Highlights

View all photos for Preferred Club Family Junior Suite Tropical View

Preferred Club Family Junior Suite Tropical View

Highlights

View all photos for Family Junior Suite Tropical View

Family Junior Suite Tropical View

Highlights

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double

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View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite

Highlights

View all photos for Junior Suite, 2 Double Beds (Deluxe)

Junior Suite, 2 Double Beds (Deluxe)

Highlights

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

Highlights

View all photos for Preferred Club Junior Suite Tropical View King

Preferred Club Junior Suite Tropical View King

Highlights

View all photos for Deluxe Junior Suite Tropical View Double

Deluxe Junior Suite Tropical View Double

Highlights

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front King

NEW Preferred Club Indigo Junior Suite Ocean Front King

Highlights

View all photos for Junior Suite, 1 King Bed (Deluxe)

Junior Suite, 1 King Bed (Deluxe)

Highlights

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front

NEW Preferred Club Indigo Master Suite Ocean Front

Highlights

View all photos for NEW Preferred Club Indigo Two-Story Villa

NEW Preferred Club Indigo Two-Story Villa

Highlights

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front Double

NEW Preferred Club Indigo Junior Suite Ocean Front Double

Highlights

View all photos for Deal of the Day Preferred

Deal of the Day Preferred

Highlights

View all photos for Preferred Club Junior Suite Tropical View Double

Preferred Club Junior Suite Tropical View Double

Highlights

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

Highlights

View all photos for Deluxe Junior Suite Tropical View King

Deluxe Junior Suite Tropical View King

Highlights

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

Highlights

View all photos for Deal of the Day

Deal of the Day