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Barceló Maya Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Private beach, white sand, beach towels, scuba diving
Reception
Gazebo
View from room
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool View (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Oasis Beach - 1 min walk - 0.0 km
  • Ecopark Kantun Chi - 15 min walk - 1.3 km
  • Cenote Azul - 18 min walk - 1.6 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.3 km
  • Puerto Aventuras Marina - 4 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Mirador Buffet - ‬8 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Bar Mojado Beach - ‬16 min walk

About this property

Barceló Maya Palace - All Inclusive

Luxury all-inclusive property by the ocean
At Barceló Maya Palace - All Inclusive, you can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars. This property is a great place to bask in the sun with a private beach, scuba diving, and kayaking. Treat yourself to a body treatment, a deep-tissue massage, or a facial at U-Spa, the onsite spa. Be sure to enjoy international cuisine at one of the 6 on-site restaurants. The health club offers fitness classes and yoga classes; other things to do include snorkeling, volleyball, and basketball. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and a swim-up bar
  • Free self parking
  • 3 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a water park (surcharge)
  • Babysitting (surcharge), a billiards/pool table, and meeting rooms
  • Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 756 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Furnished balconies or patios, LED light bulbs, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Barceló Maya Palace - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Maya Palace - All Inclusive?

Self parking is free at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Barceló Maya Palace - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Barceló Maya Palace - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 278 per vehicle applies.

Are there all-inclusive benefits at Barceló Maya Palace - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, rowing/canoeing, and more.

Where is Barceló Maya Palace - All Inclusive located?

Nestled on the beach, this Xpu-Ha property is just steps from Xpu-ha Beach and Oasis Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 1 mi (2 km).

Barceló Maya Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1073 out of 1696 reviews" "
Rating 8 - Good. 353 out of 1696 reviews" "
Rating 6 - Okay. 147 out of 1696 reviews" "
Rating 4 - Poor. 73 out of 1696 reviews" "
Rating 2 - Terrible. 50 out of 1696 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rudy

Stayed 8 nights in Nov 2024

6/10 Okay

Edwin

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The beach was great. That was about it. The service was absolutely horrible. It was not because the staff was mean it was mostly because the staff was incompetent. Checkin took about 3 hours. The staff rarely had a smile on their face. Everyone was very matter of fact. The drinks also were horrible. The water and the ice felt like they were desalinated water. It was always salty. There was not a single drink, even the common simple ones like a mojito that was anywhere near what it actually supposed to be. The restaurant food was good, however the buffet was not. Comparing this to other resorts, especially the ones in punta Cana Dominican Republic. It cannot be compared.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Ted Alexander

Stayed 14 nights in Nov 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice
Stayed 10 nights in Dec 2024

10/10 Excellent

Robert William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 7 nights in Dec 2024

4/10 Poor

Jingan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was big with lots of activities. Food was mediocre at best, the Japanese restaurants were impossible to book. When we called to ask for water, we had to call 3 times and waited for 6hrs even though everytime they said they will send someone right away. Same thing with housekeeping. Called to request our room clean, was told right away and waited 3 hrs but nobody came. Had to call a second time before someone finally came over. Last but not least, the server at one of the restaurant accidently poured sauce on my wife's shirt. The restaurant manager was rude and didn't apologize, kept saying it was an accident. I had to speak to the hotel manager in the end In order to have the shirt cleaned. If this is indeed a 5 star hotel, none of these should have happened.
Stayed 7 nights in Dec 2024

8/10 Good

Shyann

Stayed 5 nights in Dec 2024

10/10 Excellent

Vladimir

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite family all inclusive resort
Stayed 8 nights in Nov 2024

10/10 Excellent

Oxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and worst-- check-in. Very disorganized and took over an hour and we had the Premium Package. People were taken out of order of arriving and no communication amongst staff. Now, the REST of it was glorious! Rooms were wonderful, large, and clean. Staff was very courteous. Food and drinks were excellent, and bountiful with a wide variety. Grounds were very well kept and clean. Beaches were also wonderful. Just have lots of singles, fives, and tens for tips. And they earn them, so we gladly paid. Highly recommend and we will gladly return.
Stayed 5 nights in Dec 2024

10/10 Excellent

Vitalii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big area to walk, many bufets,very good water to swime and a lot more.
Stayed 8 nights in Dec 2024

8/10 Good

Michael, Oakland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Another excellent stay at Barceló Palace. The only complaint I have is the rock hard beds. Made sleeping difficult, but that may just be a personal preference.
Stayed 9 nights in Dec 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here
Stayed 14 nights in Dec 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, best vacation ever !!
Stayed 7 nights in Nov 2024

8/10 Good

Kenneth Maurice Chadwick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It’s a great resort, however staff is not as friendly as you would hope (and we always tipped), with the exception of the cleaning staff who always had a smile and a friendly greeting in the morning. Probably won’t return next year.
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 10 nights in Dec 2024

10/10 Excellent

danila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly, clean
Stayed 8 nights in Dec 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our vacation with our family!
Stayed 7 nights in Nov 2024

10/10 Excellent

Murray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful resort for a tropical holiday
Stayed 7 nights in Dec 2024

8/10 Good

Todd L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facilities. Friendly staff
Stayed 9 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was a blast. The quality of the services and the variety of elements made it nice to relax and soak in the vacation. I especially loved the fitness centers and the folks running the fitness centers.
Stayed 7 nights in Nov 2024

8/10 Good

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were great, beautiful beach and views.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Property conditions & facilities
A great place to stay. Clean and well maintained. Food was good. Something for everyone! Staff are friendly and accommodating. Lots to do on the resort for both adults and kids. Beaches are beautiful. We thoroughly enjoyed our stay and look forward to coming back!
Stayed 11 nights in Nov 2024

10/10 Excellent

Glenn

Stayed 7 nights in Nov 2024