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Barceló Maya Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Gazebo
Free minibar, in-room safe, desk, blackout drapes
6 restaurants, international cuisine
Bathroom
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • On private beach
  • Spa
  • Breakfast included
  • Gym
  • Bar
    Bar
The price is P25,415
P30,859 total
includes taxes & fees
Nov 6 - Nov 7

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool View (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view
Barceló Maya Colonial - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
8.2 out of 10, Very Good, (1024)
The price is P15,083
P18,357 total
includes taxes & fees
Nov 19 - Nov 20
Barceló Maya Colonial - All Inclusive

About the neighborhood

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Oasis Beach - 1 min walk
  • Ecopark Kantun Chi - 15 min walk
  • Cenote Azul - 18 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Mirador Buffet - ‬8 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Bar Mojado Beach - ‬16 min walk
  • ‪Tokyo - ‬9 min walk

About this property

Barceló Maya Palace - All Inclusive

Luxury all-inclusive property by the ocean
Near Puerto Aventuras Marina, Barceló Maya Palace - All Inclusive provides a free breakfast buffet, a nightclub, and 2 poolside bars. This property is a great place to bask in the sun with a private beach, scuba diving, and kayaking. Indulge in a deep-tissue massage, a facial, and a body treatment at the onsite spa. Be sure to enjoy international cuisine at one of the 6 on-site restaurants. The health club offers fitness classes and yoga classes; other things to do include snorkeling, basketball, and volleyball. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and a swim-up bar
  • Free self parking
  • 3 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a water park (surcharge)
  • Babysitting (surcharge), meeting rooms, and multilingual staff
  • Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 756 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Furnished balconies or patios, LED light bulbs, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Nov 6, 2024 start from P 25,415.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Barceló Maya Palace - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Maya Palace - All Inclusive?

Self parking is free at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Barceló Maya Palace - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Barceló Maya Palace - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 278 per vehicle applies.

Are there all-inclusive benefits at Barceló Maya Palace - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, rowing/canoeing, and more.

Where is Barceló Maya Palace - All Inclusive located?

Nestled on the beach, this Xpu-Ha property is just steps from Xpu-ha Beach and Oasis Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 1 mi (2 km).

Barceló Maya Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1045 out of 1663 reviews" "
Rating 8 - Good. 345 out of 1663 reviews" "
Rating 6 - Okay. 148 out of 1663 reviews" "
Rating 4 - Poor. 75 out of 1663 reviews" "
Rating 2 - Terrible. 50 out of 1663 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria, Rancho Cordova

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good taste, and a lot of choice. The beach is beautiful, shallow, no waves. Big , nice pool with hydromassage installations. Staff constantly washed windows, glass doors, floors, sidewalks. I had to call the front desk not once to get missing towels, water bottles or something else, and all the problems were solved in a matter of minutes. The staff were polite, and patient . Planning to be there again.
Stayed 10 nights in Oct 2024

8/10 Good

Gabriella

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Great resort
Stayed 7 nights in Oct 2024

10/10 Excellent

ROSANGELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort
Stayed 7 nights in Oct 2024

10/10 Excellent

Emmanuela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is perfect place to stay in with the family. Love it.
Stayed 7 nights in Oct 2024

10/10 Excellent

Oleksiy

Traveled with family
Liked: Staff & service, amenities
We like location! It needs renovation. Room too old. But we love these place!
Stayed 7 nights in Oct 2024

8/10 Good

John

Stayed 7 nights in Sep 2024

10/10 Excellent

Holly J, Fleetwood

Stayed 7 nights in Oct 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 7 nights in Oct 2024

8/10 Good

Igor

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property and friendly staff. The food it was great but not excellent. Coffee was not good but couldn't figure out whether it was the coffee itself or the water or the milk. I would come back.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mikhail

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food ,bars, restaurants , pool and beach.
Stayed 6 nights in Oct 2024

8/10 Good

Valeria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better service
Stayed 6 nights in Oct 2024

10/10 Excellent

Randy Ellen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Delicious food. Wonderful service!
Stayed 7 nights in Oct 2024

8/10 Good

Shapour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been in this property three times now and we love this place but there are few things that I must mention, check in was very lengthy process and badly organized, In room service wasn’t free which is very strange since one needs to have food inside time to time and should be free, The swimming pools were dirty and I never saw anyone cleaning them even at night and you could see lots of derbies on the floor, the flooring in the complex and rooms were very clean but it had some oily mopping done on the surface which made it slippery and dangerous. I am sure the hotel managers will take care of these points and I will go back again too.
Stayed 7 nights in Oct 2024

8/10 Good

Shahriar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property as general was very good and enjoyable Except the checking in was long waiting due to unknowledged staff and language barrier
Stayed 7 nights in Oct 2024

6/10 Okay

Jeffrey James

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buffet was the same food every night, chairs at the beach need replaced, they were torn and stained. Could only make reservations for specialty restaurants for 9:00 or later and that was on the day we got in, heard people say they made reservations week before they got there. Only received the better booze when we asked for it, use to be at the palace that is what you would get, palace has always been where we stayed but it needs upgrades, won’t go back there for a long time or until things change
Stayed 7 nights in Oct 2024

10/10 Excellent

Jennica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful! And it definitely has some of the best food we’ve had in Mexico
Stayed 10 nights in Oct 2024

10/10 Excellent

Sergey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this resort feels like a separate small city. I walked around the entire Barcelo Maya place, a total of 3 miles. Plenty of dining options. The water is very calm, the reefs break down the bigger waves.
Stayed 7 nights in Oct 2024

6/10 Okay

Sanchia

Traveled with group
The property was huge, walking from my room to get to the lobby and other main areas was exhausting. There needs to be more shuttles for guests. One of the pipes in my room was broken, seemed to have been broken for a while. There was alot of condensation in the room, hence the floor was always wet (bring bed room slippers). The seafood restaurant was the best dining experience I had on the visit the food was great.
Stayed 3 nights in Oct 2024

6/10 Okay

Leidiane M

4/10 Poor

Cecilia J

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Checking in we’re waiting three hours and a half. It’s my first time we waiting too long for a check-in. They have only two people in the lobby the people they are really helpful. People work at the bar they’re not nice definitely I’m not coming back to the hotel.
Stayed 7 nights in Oct 2024

6/10 Okay

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Adults Only in the Barcelo Riviera. The only place to get a drink in the hotel was the hotel bar. The bartenders at the pool bar were just ok. They kept telling us we couldn’t get any shots but then they would serve other people shots. This was at both pool bars. It was nice and quiet. Transportation was nice. There were no dehumidifiers. Rooms were musty and humid. I’d probably stay somewhere else next time.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very friendly staff!
Stayed 5 nights in Oct 2024

10/10 Excellent

John m

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade to premium because of Expedia gold
Stayed 7 nights in Oct 2024

4/10 Poor

Jorge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We just celebrated our daughter’s wedding there Oct 14 2024 . Big mistake ! The hotel its really nice. The wedding planer horrible ,she forgot to schedule the rehearsal diner, forgot to schedule the massage the day after the wedding . She was horrible answering E mails .Wouldn’t recommend this place for a destination wedding. We brought our owned decorations the day of the wedding we had to carry our own stuff and do our own decorations. This was our fourth time going there . Wouldn’t go back !!!!!
Stayed 8 nights in Oct 2024