Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
What's nearby
Xcaret Eco Theme Park - 16 min walk - 1.4 km
Xplor Theme Park - 4 min drive - 1.8 km
Ferry to Cozumel - 6 min drive - 2.2 km
Playa del Carmen Main Beach - 13 min drive - 10.9 km
Playacar Golf Club - 14 min drive - 9.2 km
Getting around
Cancun Intl. Airport (CUN) - 54 min drive
Restaurants
Occidental Vacation Club First Club Lounge at Grand Xcaret - 10 min walk
Festival Grand Buffet - 9 min drive
Cafeteca - 7 min drive
The Buffete - 11 min walk
El Mercado de San Juan - 7 min drive
About this property
Occidental at Xcaret Destination - All Inclusive
Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a grocery/convenience store, and a shopping mall on site. With a private beach, beach massages, and snorkeling, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a Swedish massage, a body scrub, or a facial. Be sure to enjoy seafood at one of the 11 on-site restaurants. Enjoy the gym, as well as activities like beach volleyball and archery. Stay connected with free WiFi in public areas, and guests can find other amenities such as mini golf and a coffee shop/cafe.
Other perks at this property include:
7 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
Free self parking
2 outdoor tennis courts, babysitting (surcharge), and ATM/banking services
Evening entertainment, a ballroom, and a porter/bellhop
Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 765 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
Recycling and LED light bulbs
Bathrooms with showers and free toiletries
37-inch LED TVs with cable channels
Wardrobes/closets, balconies, and free infant beds
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining
Land activities
Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Kids club
Lessons/classes/games
Dancing
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French, Spanish
Similar properties
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
Free buffet breakfast available daily 7:00 AM to 11:00 AM
11 bars/lounges
11 restaurants
A coffee shop/cafe
Snack bar/deli
Restaurants on site
D Oriental
El Pescador
La Hacienda
Los Olivos
Steak House
Things to do
2 outdoor tennis courts
7 outdoor pools
Air hockey
Arcade/game room
Archery
Beach volleyball
Billiards/pool table
Evening entertainment
Free children's club
Gym
Mini golf
Playground
Sauna
Shopping mall
Snorkeling
Family friendly
7 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Free children's club
Grocery/convenience store
In-room crib
Lifeguards on site
Mini golf
Playground
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Lockers
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Business center
Outdoors
Beach towels
Garden
On a private beach
Pool loungers
Pool umbrellas
Spa
Aromatherapy
Body scrubs
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Towels provided
Entertainment
37-inch LED TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free stocked minibar
More
Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 2.97 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive
Frequently asked questions
Does Occidental at Xcaret Destination - All Inclusive have a pool?
Yes, this property has 7 outdoor pools.
How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?
As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on Aug 3, 2025 start from P 31,295.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Occidental at Xcaret Destination - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Occidental at Xcaret Destination - All Inclusive?
Self parking is free at this property.
What time is check-in at Occidental at Xcaret Destination - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Occidental at Xcaret Destination - All Inclusive?
Check-out is at 11:00 AM.
Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, tennis, volleyball, and more.
Where is Occidental at Xcaret Destination - All Inclusive located?
Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).
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Occidental at Xcaret Destination - All Inclusive Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2254 out of 4460 reviews
10 - Excellent
2,254
Rating 8 - Good. 1030 out of 4460 reviews
8 - Good
1,030
Rating 6 - Okay. 626 out of 4460 reviews
6 - Okay
626
Rating 4 - Poor. 300 out of 4460 reviews
4 - Poor
300
Rating 2 - Terrible. 250 out of 4460 reviews
2 - Terrible
250
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10
Great vacation location for families.
Javier
Stayed 4 nights in Jun 2025
8/10
The hotel was clean, the food was really good and the staff were amazing.
Carmen
Stayed 6 nights in Jun 2025
10/10
Loved the lagoon area for snorkeling
Amber
Stayed 6 nights in Jun 2025
10/10
Great hotel
Eric
Stayed 1 night in Jun 2025
10/10
This property was amazing. We stayed for a week and loved it. Food was good, was walkable with lots of animals and places to swim.
Jesse
Stayed 7 nights in Jun 2025
10/10
Very kid friendly!
Silvia
Stayed 4 nights in Jun 2025
8/10
Beautiful place
Patricio
Stayed 4 nights in Jun 2025
10/10
Great property. Well maintained, excellent service, great food!
Jaime L.
Stayed 6 nights in Jun 2025
10/10
It has an amazing location, the food is wonderful everything is kept clean and maintained I will definitely visit again.
Laura
Stayed 4 nights in May 2025
10/10
Love this place
Silvia
Stayed 4 nights in May 2025
8/10
Excellent beach, not seaweed
Armando Izquierdo
Stayed 5 nights in Jun 2025
10/10
near xcaret
Leonardo
Stayed 7 nights in Jun 2025
10/10
Beautiful property!!!! One of the most beautiful resorts I've seen as it truly feels like you are in the jungle. The wildlife is soo incredible and it is such a special oasis.
Ashley
Stayed 9 nights in Jun 2025
10/10
Staff was friendly and helpful.
Definitely worth the price.
Jonathan
Stayed 4 nights in May 2025
8/10
It was nice and clean.
Cherice
Stayed 6 nights in Jun 2025
10/10
Every thing was excelent
Juan
Stayed 5 nights in Jun 2025
10/10
Very nice property everything was beautiful. The staff is very nice and Julio was my favorite server.
Kevia
Stayed 4 nights in May 2025
10/10
Great private beach
Oscar
Stayed 5 nights in May 2025
8/10
Really like the grounds on this hotel. We loved the accessibility of xcaret and the all inclusive package. A bit disappointed that the pool closed at 8pm and there is no pool side food but there are plenty of buffet options all around the hotel. Friendly staff and plenty to see and do.
Annie Odette
Stayed 7 nights in Jun 2025
6/10
The food is really good, the staff is very kind but the beach is small and the furniture in the room was damage.
Mayra
Stayed 4 nights in Jun 2025
10/10
Great family trip. Everyone was very nice and accommodating. A trip we will always remember. The park next to the resort was amazing. The beach was calm and great for the kids
Nicholas Ross
Stayed 5 nights in May 2025
8/10
Good water views
Jose
Stayed 7 nights in Jun 2025
10/10
Went with my family, including 2 tweens. Loved the animals walking so safely, food was above average, drinks so so, personal was amazing! Close to the parks . Rooms are old but clean.
Denisse
Stayed 5 nights in Jun 2025
10/10
Great resort! Loved the forest area and pools. We will be back.
Ericka
Stayed 7 nights in May 2025
10/10
We like every thing there the room the service the foodthe beach to swim lots os swiming pools we gave a wonderfull time