Playa del Carmen Hotels with Hot Tubs

"The staff was very helpful and friendly. The all inclusive was very convenient we didn’t have to eat anywhere else. The hotel is very clean the ambiance is great. Having animals around the hotel was a plus. "

"The hotel needs updating, such as lots of chipping in room floors, restaurant floors and lobby floor. But for the price, it's okay and the employees were very helpful and friendly "

"There was so much attention to detail. They had everything we needed. We did not need to leave the property. Lots of entertainment and activities for everyone. The staff was friendly and genuinely cared about the satisfaction of the guests. We had a great time and would definitely return or try other RIU properties. "

"Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time"

"Beautiful property and great staff. Service was top notch. Food was pretty good. Only complaint is how early customers (before 6 am) wake up to pick their pool lounge chair. Wish they could do something about that. "

"Staff, food, activities offered. Both pools very nice. Beach beautiful even with seaweed which they did good job cleaning up daily. "

"We really enjoyed our stay at the Hyatt the staff was very helpful & respectful everything was wonderful. They could use another smoking area they only had one & it was only 2 sitting benches which made it hard for all the smokers that was at resort. That's just a smokers point of view besides that our trip was absolutely wonderful."

"Hotel was absolutely beautiful and the staff were amazing from check in to check out! "

"I really enjoyed the delicious food and superior service."