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Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban Playa del Carmen hotel in Playacar with free breakfast

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
In-room safe, laptop workspace, blackout drapes, soundproofing
Property amenity
In-room safe, laptop workspace, blackout drapes, soundproofing
Rooftop terrace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Pool
The price is P3,907
P5,168 total
includes taxes & fees
Jan 10 - Jan 11

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Golf View

Living area

Suite, 2 Bedrooms, Balcony, Golf View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Garden View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Garden View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers

Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
9.0 out of 10, Wonderful, (943)
The price is P4,963
P6,097 total
includes taxes & fees
Jan 10 - Jan 11
Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel
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About the neighborhood

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717

What's nearby

  • Playacar Golf Club - 19 min walk - 1.7 km
  • Quinta Avenida - 5 min drive - 3.0 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.1 km
  • Playa del Carmen Main Beach - 10 min drive - 3.4 km
  • Xcaret Eco Theme Park - 10 min drive - 7.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪RIU Lupita Resort - ‬16 min walk
  • ‪Starbucks - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Hotel near Playacar Golf Club
Located close to Centro Maya Shopping Center and Playa del Carmen Maritime Terminal, Residence Inn by Marriott Playa del Carmen provides free full breakfast, a poolside bar, and a free grocery shopping service. Free in-room WiFi is available to all guests, along with a rooftop terrace and laundry facilities.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Express check-out, multilingual staff, and tour/ticket assistance
  • A reception hall, 1 meeting room, and smoke-free premises
  • Luggage storage, wedding services, and outdoor furniture
  • Guest reviews speak highly of the overall value, helpful staff, and location
Room features
All 149 rooms boast comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Residence Inn by Marriott Playa del Carmen?

As of Jan 5, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Playa del Carmen on Jan 10, 2025 start from P 3,906.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Playa del Carmen pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Residence Inn by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Playa del Carmen?

Check-out is at noon.

Where is Residence Inn by Marriott Playa del Carmen located?

Located in Playacar, this hotel is within 1 mi (2 km) of Centro Maya Shopping Center and Playacar Golf Club. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 mi (5 km).

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 928 reviews" "
Rating 8 - Good. 153 out of 928 reviews" "
Rating 6 - Okay. 52 out of 928 reviews" "
Rating 4 - Poor. 21 out of 928 reviews" "
Rating 2 - Terrible. 40 out of 928 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were really conducive to a great sleep! Rooms were spacious and excellence housekeeping. We had a look at breakfast and nothing was that worthy of eating. The location means you're forced to take taxis and the taxis will play their usual fee jacking up game. For reference, you can get a taxi from the street to Xplor for 100 mxn but you'll be left on the opp side of the street. In the hotel, it's at least 200. There's nothing around the hotel and you are limited to buying basics from their mini market at the lobby. The staff are hit and miss (we were not told the direction of our rooms and dragged our luggage for ages in the wrong direction without the front desk saying anything until we back tracked and they apologised). But on the whole, they do their best to assist.
Stayed 2 nights in Jan 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness
Hotel is a little far away from downtown and sometimes not easy to get transportation. Gym was fantastic. Roof is nice but pool is small. Rooms and amenities were just okay.
Stayed 2 nights in Dec 2024

8/10 Good

Daisy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great Hotel, good breakfast and amazing staff.
Stayed 6 nights in Dec 2024

8/10 Good

Roger Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could of been better but ok
Stayed 12 nights in Dec 2024

10/10 Excellent

Nannan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 7 nights in Dec 2024

8/10 Good

Raphaelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel with parking garage available underground. Offering a gym, a rooftop pool and a laundry room on site which is ideal for families with kids. Front desk staff very friendly. Room was clean, roomy, well appointed and with really comfortable beds. However minor issues were not addressed over our 3 night stay despite being reported on the first day (eg no hairdryer, bathroom sink clogged). Overall we had an excellent experience.
Stayed 3 nights in Dec 2024

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property shows having a bar at pool but It was not open .
Stayed 6 nights in Dec 2024

8/10 Good

Vineela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well taken care property. Clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Celestino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, nice staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Dhavalbhai Rameshbhai

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and had a great amenities for our stay in Playa del carmen
Stayed 4 nights in Nov 2024

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! The staff offered a charm welcoming every day!
Stayed 6 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Staff & service, property conditions & facilities
I’m by to
Stayed 1 night in Nov 2024

10/10 Excellent

Ligia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All thing were good! Except last day, a drunk man took the elevator and started to be close to me, with rude word, and not matter what, my husband was with me. We reported this incident at the front desk,
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

ekaterina

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Estella

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
me encanta este hotel, muy limpio, cama confortable, cuarto bien equipado con su pequeña cocina, el desayuno excelente servicio, la mesera muy amable y atenta, el personal de recepcion muy amables y muy atentos a nuestras necesidades. Me encanta este hiotel volveria siempre aqui. Gracias por sus atenciones
Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room had a leak in it and carpet was soggy wet. When asked to switch rooms they took us to a room that had more water on the floor and smelled like mildew. Stayed in original room and said something more to staff in morning and they blew us off again.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher, NAIROBI

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, NAIROBI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Good inhouse facility for long stay client. Well equiped
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice rooms. Good breakfast
Stayed 1 night in Sep 2024

8/10 Good

Maximiliano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

8/10 Good

Maximiliano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Aug 2024

10/10 Excellent

Patricio Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel para pasar la noche si vas a hacer otr
Hotel en excelentes condiciones, buen estacionamiento, buen tamaño de habitaciones. Solo el desayuno es mi queja, es desabrido y poco variado.
Stayed 1 night in Aug 2024