Treehouses in Quintana Roo

"This was my second stay at this resort. Customer service is second to none, and the location is beautiful! "

"The staff were extremely pleasant & helpful. They made the stay so enjoyable "

"Such a fun place to stay. Activities are great~ pools are excellent and the employees are all wonderful. Safe and fun place for all."

"The room is very spacious and comfortable! All the staff were super nice and accommodating. Fun activities and great entertainment. Highly recommend this resort and will return someday! "

"Best hotel ever if you are visiting any of the parks this hotel is a must"

"We got upgraded to the Waldorf and it was an amazing experience. Great staff all around. "

"We are beyond impressed and incredibly grateful for the amazing experience at Riu! From the moment we arrived, the staff went above and beyond to make our stay unforgettable. Everyone here is so helpful, friendly, and welcoming—it truly made a difference. The food was outstanding, with an endless variety. From delicious cappuccinos to refreshing margaritas, everything was top-notch. Honestly, with so many amazing options, it feels like you could eat forever! A few minor things to note—the water in the room has a slight aftertaste, and only Pepsi is available instead of Coke. Also, the elevator buttons would be easier to see if labeled in white instead of red. Some guests struggled to see them and accidentally pressed all the buttons, so we stopped on every floor! One of the highlights of our trip was an excursion to swim with dolphins—an absolutely incredible, once-in-a-lifetime experience and surprisingly affordable. This hotel is simply exceptional. It’s one of the best places I’ve ever stayed, and I’ll definitely be coming back with my family. Thank you, Riu, for a truly memorable experience!"

"The poolside entertainment was great everyday. David, Miguel, and what could have been their brother were awesome. They knew our groups name frim the start and kept us included the whole stay."

"My husband and I had an amazing experience for our first time at Cancun. This place is amazing. Also, very safe for families. They have very strong security in order to maintain safety and privacy for the customers. Everyone was super friendly and very helpful. The food quality amazing!!!!!!! We will definitely come back soon. "