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Haven Riviera Cancun - All Inclusive - Adults Only

4.5 star property
Adults-only beachfront property with 4 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

Front of property
4 outdoor pools, free cabanas, pool umbrellas
View from room
Lobby
4 outdoor pools, free cabanas, pool umbrellas
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Highlights

Furnished balcony or patio
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Ocean View 2 Queen Beds Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Ocean View 2 Queen Beds Junior Suite

Highlights

Furnished balcony or patio
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
  • 68 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
  • 68 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, One Bedroom, Master Suite, Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club, One Bedroom, Master Suite, Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

Highlights

Furnished balcony or patio
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
  • 68 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite (Serenity Club Ocean Front)

Premium bedding, pillowtop beds, free minibar, in-room safe

Presidential Suite (Serenity Club Ocean Front)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Club Lounge
Kitchen
  • 228 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, Two Bedroom, Master Suite, Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club, Two Bedroom, Master Suite, Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
  • 168 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Pure Wellness Junior Suite Partial Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Pure Wellness Junior Suite Partial Ocean View

Highlights

Furnished balcony or patio
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
  • 68 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Garden View

Highlights

Furnished balcony or patio
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Romance Junior Suite Swim-Out Partial Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Romance Junior Suite Swim-Out Partial Ocean View

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Partial Ocean View King Bed Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Partial Ocean View King Bed Junior Suite

Highlights

Furnished balcony or patio
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
  • 69 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Garden View (Swim out)

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite, 1 King Bed, Garden View (Swim out)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Romance Junior Suite Partial Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Romance Junior Suite Partial Ocean View

Highlights

Furnished balcony or patio
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Junior Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Junior Suite Ocean Front

Highlights

Furnished balcony or patio
Private outdoor spa tub
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim-Out Partial Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Swim-Out Partial Ocean View

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 63 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Romance Jr Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Romance Jr Suite Ocean Front

Highlights

Furnished balcony or patio
Private outdoor spa tub
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Serentiy Club Junior Suite Swim Out Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serentiy Club Junior Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Ocean View King Bed Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Ocean View King Bed Junior Suite

Highlights

Furnished balcony or patio
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569

What's nearby

  • Xoximilco - 10 min drive - 6.7 km
  • Moon Palace Golf Club - 12 min drive - 7.4 km
  • Ventura Park Cancun - 16 min drive - 13.8 km
  • Riviera Cancun Golf Resort - 22 min drive - 15.7 km
  • Delfines Beach - 23 min drive - 20.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬14 min drive
  • ‪Grand Lobby Bar - ‬13 min drive
  • ‪Grand Central Buffet - ‬14 min drive
  • ‪Momo teppanyaki Resturant - ‬15 min drive
  • ‪The Grill - ‬15 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Luxury all-inclusive property near Xoximilco
Located close to Ventura Park Cancun, Haven Riviera Cancun - All Inclusive - Adults Only provides a free breakfast buffet, an adjacent golf course, and a nightclub. With a beachfront location, free beach cabanas, and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, hydrotherapy, or a manicure/pedicure at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; other things to do include beach yoga and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 swim-up bars and 3 poolside bars.
You'll also enjoy perks such as:
  • 4 outdoor pools with 3 swim-up bars, free cabanas, and sun loungers
  • Free self parking and valet parking
  • An outdoor tennis court, an electric car charging station, and concierge services
  • Tour/ticket assistance, a gift shop, and a banquet hall
  • Guest reviews speak highly of the dining options, breakfast, and pool
Room features
All 435 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Spa tub
  • Table tennis
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (20,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

Does Haven Riviera Cancun - All Inclusive - Adults Only have a pool?

Yes, this property has 4 outdoor pools. Pool access is available 24 hours a day.

Is Haven Riviera Cancun - All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Haven Riviera Cancun - All Inclusive - Adults Only?

Self parking and valet parking are free at this property.

What time is check-in at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Haven Riviera Cancun - All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, aerobics classes, bartending classes, and more.

Where is Haven Riviera Cancun - All Inclusive - Adults Only located?

Located in Cancun, this beachfront property is next to a golf course, 4.1 mi (6.6 km) from Xoximilco, and within 16 mi (25 km) of Ventura Park Cancun and Delfines Beach. Puerto Morelos Beach and El Rey Ruins are also within 16 mi (25 km).

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2816 out of 3900 reviews" "
Rating 8 - Good. 684 out of 3900 reviews" "
Rating 6 - Okay. 227 out of 3900 reviews" "
Rating 4 - Poor. 90 out of 3900 reviews" "
Rating 2 - Terrible. 83 out of 3900 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it had more activities. It was only a Michael Jackson show and a karaoke available at 8pm and later. I wanted more things to do during the day
Stayed 4 nights in Dec 2024

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean massive resort with excellent service overall
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Daniel Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven riviera was a beautiful location with fantastic dining options. The staff were super helpful and attentive to all needs and always super friendly.
Stayed 10 nights in Nov 2024

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing. Staff was very helpful, rooms were updated and kept well and dining options were pleniful. Plan to return to this resort
Stayed 5 nights in Dec 2024

6/10 Okay

annette

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A group of 11 of us came down to celebrate a big birthday and had an amazing time. The resort is beautiful but the staff are the absolute best! Nicol at the lobby bar, Ricki at the spa, Moises at the main pool, and Shark Boy with the activities team were all so great! Kamal was our server for a private dinner and we were lucky to have him again at Olios the next night. Everyone made our stay incredible!
Stayed 4 nights in Dec 2024

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been multiple times and will keep coming back, no complaints just good times at haven.
Stayed 5 nights in Dec 2024

10/10 Excellent

Reece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at Haven! It was lovely as usual. Our serenity guide Miguel was wonderful and the staff is great. Especially Sharkboy, Angel, Abel, and Geronimo. The ONLY downside was Vora Mar is not good at all. But we'll be back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Alyssa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience and staff were super friendly especially Richard and Sugey at the dining hall.
Stayed 4 nights in Dec 2024

8/10 Good

Aida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort is Beautiful, clean and well taking care of. Night shows were amazing, daily entertainments and DJ at the pool were great as well. The couple of things that we did not like so much are : 1 food is so so in most restaurant 2- the pool were very cold so we were barely able to use it the entire stay (everyone around us has the same complaint) 3- there were no jacuzzi so no where to really be in a warm water especially when it rained (our trip was end of Dec) So overall location Great - food ok - shows very nice and pool COLD. Recommend it if it is the hot season
Stayed 4 nights in Dec 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit and unwind! We will be back
Stayed 6 nights in Dec 2024

10/10 Excellent

Rowen Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, friendly staff!!! Very clean and everyone is approachable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jocelyne Olive

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Another Fabulous Stay at Havens Resort! The staff, the food and the service were amazing once again! Our room had an amazing ocean view and was very clean and the maids made every effort to always ensure we had everything we needed. A special thank you to Julian, Jeronimo, Levi and Degner who did a terrific job of being the best servers around the pool...great service and always funny! And to Louis and Russell who did an amazing job of giving the best service at the steak house! But most importantly, a huge thank you to Edouardo, our butler, who did a perfect job of arranging everything for us and checking on us constantly to ensure all was good, even on his day off! We will be back again as soon as possible!
Stayed 7 nights in Dec 2024

10/10 Excellent

Kenneth Wayne, Chapin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 7 nights in Dec 2024

10/10 Excellent

Gerardo

Stayed 3 nights in Nov 2024

10/10 Excellent

Kristen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property - will absolutely be going back again. From the people to the food to the stunning grounds…you’ll be hard pressed to find another resort that compares. A great mix of party and chill..can’t wait for next year!
Stayed 5 nights in Dec 2024

10/10 Excellent

Garrick

Traveled with partner
Liked: Amenities
Stayed 7 nights in Dec 2024

8/10 Good

Haley, Waterville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful! We had a swim out room with a partial ocean view - very spacious with a large bathroom, comfy bed. The food was okay - room service did not impress us at all. Staff was very nice and helpful.
Stayed 4 nights in Dec 2024

6/10 Okay

Luke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport, which is very convenient but also have planes flying near by all the time. Food was not the greatest and the drinks were not very good or were not made consistent. Pools were suppose to be heated, most were very cold and our swim out could not be used as it was in the shade and water was too cold. Staff were very friendly and helpful and property was in nice condition, but very noisy with construction right outside our room and not much entertainment or activities to do.
Stayed 6 nights in Dec 2024

6/10 Okay

Ahn, Humble

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very wide, spacious, and clean, never felt crowded and has plenty of pools. Unfortunately, this is the positives based on my experience. Almost everything else fall short of expectations and comparison to other resorts. I haven't never said this about other resorts, but the staffs here are a hit or miss, some are great, some are not. Food is fair to average, at best. Vora Max restaurant tool almost one hour to serve our entrees, and it wasn't even busy, and the food was bland. Could you say the same for most of the other restaurants. After three nights, I decided to either cancel or didn't bother to show up for my remaining reservation to the other restaurants due to after being treated very poorly by the staffs and/or poor services and food. We did enjoy Vista and Flavours (buffet) restaurants, where we dine the rest of our stay. Felix, Carlos (pool waiter), and bartend next to Vora Max are three great staffs we meet and provided excellent service. Another downside is the room, the bed is old and uncomfortable, and the AC is not cold enough with no option to adjust to lower temps. Beach areas are amazing, loved it! Which really saved our vacation. Overall, I would not go back due to poor treatment from staffs and services.
Stayed 5 nights in Dec 2024