Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront hotel with 4 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
4 bars/lounges, swim-up bar
Sundeck
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The current price is P19,322
P23,619 total
includes taxes & fees
Jul 21 - Jul 22

Room options

Available filters for rooms
Showing 54 of 54 rooms

Junior Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

9.2 out of 10
Wonderful
(89 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | C)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Sea View (B2C-CA)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (U)

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(163 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | B2C-CA)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

9.2 out of 10
Wonderful
(148 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Sea View (C)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (C)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Ocean View Elite Club (U)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Double Beds

Junior Suite (C)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Premium with Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds OR 1 King Bed and 1 Twin Bed

Suite Junior

  • Sleeps 3
  • 2 Double Beds OR 1 Twin Sofa Bed and 1 Queen Bed

Suite Premium with Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds OR 1 Twin Bed and 1 King Bed

Suite Junior with Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 2 Double Beds

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 2 Double Beds

Suite Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Suite Junior with Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 2 Double Beds

Suite Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Suite Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Suite Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 2 Double Beds
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About the neighborhood

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Marlin Beach - 5 min walk - 0.4 km
  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.4 km
  • Cancun Interactive Aquarium - 5 min walk - 0.4 km
  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Convention Center - 8 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Duna Pool Bar - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Cambalache - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪mb Restaurant - ‬3 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Luxury all-inclusive hotel near La Isla Shopping Mall
Consider a stay at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive and take advantage of a free breakfast buffet, a swim-up bar, and a grocery/convenience store. With amenities like a white sand beach and sun loungers, this hotel is the perfect place to soak up the sun. Indulge in a massage, aromatherapy, and a body wrap at Renova, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • A 24-hour front desk, barbecue grills, and concierge services
  • Beach towels, an elevator, and ATM/banking services
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 428 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Balconies, ceiling fans, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive on Jul 21, 2025 start from P 19,321.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, and more.

Where is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Kukulcan Plaza Shopping Mall, La Isla Shopping Mall, and Hotel Zone Beaches. Iberostar Cancun Golf Course and Gaviota Azul Beach are also within 3 mi (5 km).

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Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2714 out of 3911 reviews
Rating 8 - Good. 675 out of 3911 reviews
Rating 6 - Okay. 290 out of 3911 reviews
Rating 4 - Poor. 96 out of 3911 reviews
Rating 2 - Terrible. 136 out of 3911 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Aaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
Nice property and fun environment good food for an all inclusive resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Abduraman

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our visit.
Stayed 4 nights in Jun 2025

10/10 Excellent

Chris

Liked: Amenities
It was very clean and the food was great
Stayed 3 nights in Jun 2025

10/10 Excellent

Veronica

Nice stay and good food
Stayed 4 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Excellent customer service and beautiful hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall can’t wait to come back
Stayed 3 nights in Jul 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is always ready to serve its visitors.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lude

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very nice & clean & staff were always super nice. I definitely recommend this hotel for a relaxing vacation as it was one of the nicer ones around. The food was also good as well whether it was the buffet or the specialty restaurants
Stayed 4 nights in Jul 2025

10/10 Excellent

Lutisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had so much fun at RIU Palace Kukulkán! The staff were amazing and there was always something to do near the resort.
Stayed 3 nights in Jul 2025

10/10 Excellent

Medina

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful, food and drinks were phenomenal!
Stayed 3 nights in Jun 2025

10/10 Excellent

rodney

Liked: Cleanliness, amenities, property conditions & facilities
Property was very well clean and maintained and staff was very nice and pleasant to be around as well as very attentive to our orders and requests . I will give this resort 10/10 ..will return
Stayed 4 nights in Jul 2025

10/10 Excellent

Youkyung

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay for a couple.
Stayed 4 nights in May 2025

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed everything about our stay, from the resort to the food to the service, all amazing!!!
Stayed 4 nights in Jun 2025

8/10 Good

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Employees are very respectful and kindness room very clean
Stayed 6 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was 5 star and everyone was so nice and friendly. The rooms were exquisite
Stayed 4 nights in Jun 2025

10/10 Excellent

James R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 6 nights in Jun 2025

10/10 Excellent

Carla T

Liked: Cleanliness, amenities, property conditions & facilities
This resort was clean, modern and had friendly staff! I would love to stay here again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay. Acces to other Rius
Stayed 4 nights in May 2025

10/10 Excellent

Arkin

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and I had a blast would definitely come back
Stayed 4 nights in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
The workers were the absolute sweetest and appreciated all our tips. The pool was super nice, and the food was pretty good as well. Would definitely like to come back.
Stayed 4 nights in Jun 2025

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome atmosphere
Stayed 4 nights in May 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is amazing! The Japanese and Steak House restaurants were yummy, and you can never go wrong with the buffet. Beautiful beach that is taken care of staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dulcelina

Liked: Cleanliness, amenities
I like everything about it,, the service was amazing, food was delicious ,, place was very clean,, I will go back again
Stayed 5 nights in Jun 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious.
Stayed 3 nights in Jul 2025