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Hotel Riu Palace Kukulkan - Adults Only

4.5 star property
Elegant adults-only hotel on the beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only

4 outdoor pools, pool umbrellas, sun loungers
Balcony view
Aerial view
Aerial view
Exterior

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • All inclusive
    All inclusive
  • Spa
    Spa
  • Room service
    Room service

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | E)

Room amenity

Junior Suite, Ocean View (Elite Club | E)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | E)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club | E)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | C)

Room amenity

Junior Suite, Ocean View (Elite Club | C)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | C)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club | C)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Vista Mar (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Front Elite Club -L)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club - L)

Room amenity

Junior Suite, Ocean View (Elite Club - L)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club - L)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club - L)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CAN)

Room amenity

Junior Suite, Ocean View (Elite Club | B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Sea View (B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club | B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (C)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (C)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
Hair dryer
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Room amenity

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club | E)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
Hair dryer
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (C)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Marlin Beach - 5 min walk - 0.5 km
  • Cancun Interactive Aquarium - 7 min walk - 0.6 km
  • La Isla Shopping Mall - 7 min walk - 0.6 km
  • Chac Mool Beach - 5 min drive - 3.2 km
  • Cancun Convention Center - 6 min drive - 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Duna Pool Bar - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Cambalache - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪mb Restaurant - ‬3 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only

Luxury all-inclusive hotel near La Isla Shopping Mall
Consider a stay at Hotel Riu Palace Kukulkan - Adults Only and take advantage of a free breakfast buffet, a swim-up bar, and a grocery/convenience store. With amenities like a white sand beach and sun loungers, this hotel is the perfect place to soak up the sun. Indulge in aromatherapy, a body wrap, and a massage at the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • ATM/banking services, a 24-hour front desk, and beach towels
  • Concierge services, an elevator, and coffee/tea in the lobby
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 428 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Balconies, ceiling fans, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Riu Latino
Riu Kukulkan Cancun
Hotel Riu Palace Kukulkan - Adults Only Hotel
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only Cancun
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only Hotel Cancun

Frequently asked questions

Does Hotel Riu Palace Kukulkan - Adults Only have a pool?

Yes, this property has 4 outdoor pools.

Is Hotel Riu Palace Kukulkan - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Kukulkan - Adults Only?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Kukulkan - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Kukulkan - Adults Only?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Kukulkan - Adults Only?

Yes, the property is all-inclusive.

Where is Hotel Riu Palace Kukulkan - Adults Only located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Kukulcan Plaza Shopping Mall, La Isla Shopping Mall, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Iberostar Cancun Golf Course is 2.5 mi (4.1 km) away.

Hotel Riu Palace Kukulkan - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1957 out of 2871 reviews" "
Rating 8 - Good. 511 out of 2871 reviews" "
Rating 6 - Okay. 228 out of 2871 reviews" "
Rating 4 - Poor. 75 out of 2871 reviews" "
Rating 2 - Terrible. 100 out of 2871 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the RIU!!! The staff was amazing… Ishmael, Gil, Susan, Oscar, Ariel, Johnny, Rudolfo, and so many many more beyond amazing!!! Lifeguards were beyond fabulous and we saw them in action taking care of someone who needed help!!! Sooo impressed. The house keeping was great…such sweet ladies and the groundskeepers kept the RIU so beautiful. Every staff member you encountered smiled and greeted you. We had a great time walking around and the beach pkg was sooo beautiful… we had a fabulous time with our bodyboards and we loved spending time at the pool as well. The food was great and it is really hard to pick a favorite…. We enjoyed it all. The room we had was spectacular and the view was breathing taking!!! We cannot wait to go back next year!!! Thank tou so much for making this a wonderful trip for us!!!
Stayed 10 nights in Nov 2024

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It's the 2nd time we've been to this resort and it was as amazing as the 1st! Cant wait to come back again!
Stayed 10 nights in Nov 2024

10/10 Excellent

Albano

Liked: Cleanliness
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in every way
Stayed 4 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Founaise

Stayed 2 nights in Jul 2024

10/10 Excellent

Vivian Del Carmen, Yonkers

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilita is exceptional wonderful service and hospitality. Loved the stay room are well kept I give it a 10/10
Stayed 3 nights in Nov 2024

10/10 Excellent

Camille

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for vacationing
Stayed 4 nights in Nov 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, so this is an almost brand-new hotel (2022) on a great stretch of Beach. I have stayed in the hotel zone since 1987 at almost every hotel. The only thing that could be larger was the Spa. But the steam and plunge pools were included. We did upgrade to the Elite club. Which gave you a better view, a private pool, a special restaurant, and top shelf alcohol. This is a very good hotel and a great value. If you are looking at Secrets the Vine or the Iberostar coral level, I would encourage you to give RIU a shot. Note: there are a few hotels on the beach that are either closed or being renovated. Across the street is the Isla mall if you like Ultra-Premium shopping.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, food and pool!
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Nov 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Entertainment and food was ok. Staff was friendly. The beach area was nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Toshiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For sure 5 star treatment from the time I was picked up from airport by their transfer! Greeted immediately at the front door when I arrived and had my bags taken to the side while I did check in process, was provided a welcome glass of champagne before getting my room key. The amenities were endless, never had a bad meal at ANY of the restaurants. The spa staff were so kind, professional, and truly understand what relaxation means. Housekeeping was there every day to clean, make beds leaving Hershey kisses and flower petals! Room service was quick! The gym was great, the pools, the activities, and beautiful grounds well kept! I didn't like the noise at night due to being right across from the elevator but doesn't take away from anything this resort has to offer. It was also my birthday and I came back from an excursion to find a bottle of champagne, cake, and a beautiful printed message! I will be back to Cancun and will choose this resort every time! Thank you so much Riu Kukulkan!
Stayed 4 nights in Nov 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Service great!
Stayed 4 nights in Nov 2024

6/10 Okay

Veronica, Simi Valley

Stayed 4 nights in Aug 2024

10/10 Excellent

Emmanuel

Stayed 3 nights in Oct 2024

10/10 Excellent

Samarth J

Stayed 7 nights in Oct 2024

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot go wrong at this resort. The staff is very attentive and constantly working very hard to ensure your vacation is fun. We have now stayed there two times and will continue coming back as it is very consistent and reliable on having a good time.
Stayed 6 nights in Nov 2024

10/10 Excellent

Phoebe, Prescott Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was fantastic. new clean rooms. we never had to wait for a drink the staff was always there if you needed somthing
Stayed 4 nights in Nov 2024

10/10 Excellent

Agustin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and experience.
Stayed 3 nights in Nov 2024

8/10 Good

Carlane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall 8.5/10 Venue: 9/10. The place is CLEAN! I didn’t see one piece of trash during my stay. You can see some wear and tear throughout the property (minor really, I’m just boujee) but the cleanliness makes up for it. They also do not have an outdoor hot tub. They only have one in the spa that you can use with a reservation. Staff: 12/10! They are super attentive and helpful. I called maintenance twice because of things I didn’t know how to use and they were at my door in less than 15 minutes. Elite Club: 7.5/10. The rooms have better views and you get a separate pool. But the other pools are more fun. You are able to make reservations to the restaurants. You get premium liquor in your room and a bottle of rose. I got it but felt that I could’ve pass on it. Food: 8.5/10. They have great restaurants Drink: 6.5/10. I wasn’t impressed with the drinks. I actually sent 2 back because they weren’t good. And the wines were basic. Vibe and other activities: I went in early November and it wasn’t crowded. It was a chill and pleasant vibe. The hotel is a 5 minutes drive from central Cancun and there is a shuttle that can bring you to parties at the other RIU hotels. Spa: the spa seems small and the massages were a little more expensive than what I pay in Florida. ($212 for 80 mins).
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality AI at a suitable price. No complaints
Stayed 4 nights in Nov 2024