4/10 Poor
Dorina, Kansas City
Nov 16, 2024
Liked: Staff & service, property conditions & facilities
Our stay was merely OK. We were tricked into getting a timeshare tour in briefing, it was super high-pressure sales tactics. Needless to say we did not purchase one. Since then we’ve seen this experience captured in a New York Times article, confirming it was a rip off. Accommodations were fine. The upgraded experience was mostly satisfactory. The big minus was the fact that the advertised upgraded bar was not an upgraded all. Most of the drinks were substandard. We even caught a waiter tasting drinks with a spoon and reusing that spoon. Completely unsatisfactory. Food was good, but not great. Staff was helpful. We will not be back.