Family friendly Hotels in Playa del Carmen, Quintana Roo

"Very attentive and courteous staff. Food and services were great. "

"Very nice garden and rooftop pool "

"I Loved the staff, food was great (and im picky). Staff was super nice with great customer service! It was safe, you must go in with your bracelet, I went on a solo trip as a young female and felt safe inside the property. I wish they just had more of their native food. I like international food but I thought I would eat more tacos and mexican food. But I will definitely go back. "

"Facility, beach, staffs and food were all excellent. "

"The staff was amazing and friendly from the beginning. Got more than a welcome drink when we first arrived. Everything about the property was explained in great detail which was so helpful for how short our stay was. Took care of the dinner reservations and return transportation immediately. Also booked a couples massage at the spa. The spa was incredible. The massage was the most soothing and relaxing massage that I've had. If you're gonna go to this resort, get an 80 minute massage; you won't be disappointed. The property is also very close to the shopping (about 2 blocks). "

"Fantastic staff, they were helpful and very friendly, great dining, beautiful views from room and throughout the hotel - only ask is to add more equipment to the gym! "

"This place is beautiful."

"I absolutely loved this resort! From the moment we arrived, I knew I had made the right choose. The staff was so welcoming! The grounds were so beautifully maintained! I loved my room and location! We enjoyed the food options and themed dinner options. Lots of fun activities! I’m so very excited to return here again!"

"Big enough that I walked off a lot of the alcohol consumed, but still able to find places to kinda be away from the masses. Some of the infrastructure is in need of replacement but they seemed to be doing repairs on areas the whole time. Staff were excellent."