Family friendly Hotels in Playa del Carmen, Quintana Roo

"We had a great stay. The food was great. We loved the tenors that performed when we were there. We’ve stayed at this hotel several times already and we’ll be back."

"Excellent value with awesome service..parking is abit of a pain but free, secure and safe"

"We had a wonderful 5 night stay at Wyndham Alltra Playa del Carmen. We were impressed with the breakfast buffet, Zarape (Mexican) and Bella (Italian) restaurants and appreciated the service level from all staff including drinks service at the pool. Our stay was enhanced with a spa package and the evening entertainment! Don’t miss the fire show! Our one criticism is that we had booked a king bed room however because the available room had broken A/C, we were changed to a room with two double beds which wasn’t ideal - otherwise we would have had to pay extra for a room upgrade! My thought was that if something was not functional, it would be on the establishment to cover an upgraded room. "

"Everything was outstanding. It was our first time on Vacation. It was our 20 year anniversary. It was awesome. "

"The staff were incredible! Best service we ever experienced. The food in all the restaurants was terrific. Spa is nice, massages were so soothing. "

"We loved the entire place ! It was such an amazing experience! We will go back for sure! "

"Really enjoyed our stay and plan to return within the next year. "

"This resort was fantastic overall, and we’d definitely stay here again. The staff are all very friendly, our rooms were clean and spacious and we had no issues with theft. There are lots of a la carte restaurants with decent availability each night, be sure to book in advance online. Our favs: La Hacienda, La Fondue. The bad ones: Miso Sushi, La Fleur. The sushi was terrible (looked and tasted like it had been left in plastic wrap in a fridge for about 24hrs). The buffets were all phenomenal with a huge variety of delicious foods. Nothing bad to say about them. There are many pools and bars, you won’t ever be without a drink if that’s what you’re looking for. The quality of the drinks varies from bar to bar, but that’s to be expected. The nightlife is good. The disco was fun, just like any other club with seating and a dance floor. The nightly shows and entertainment varied but was good overall. We were in a junior suite and wish we had upgraded to a swim up, they looked fun. The beach wasn’t great. There was a sewage run off just by where the resort touches the beach so on hot days - all of them - it stank. There was very little actual sand area and most of it was packed with chairs that filled up very quickly. We went in December and had no problems with seaweed. Would I say this is a 5 star resort? Not really. Is it a fantastic place to get value for your money and a fun place to spend a week? Absolutely. We had a fantastic time and wouldn’t hesitate to come again. "

"Food and staff were amazing!"