Hotel Riu Playacar - All Inclusive

3.5 star property
Escape to a Caribbean beachside paradise where you can tee off on 18 holes or indulge in rejuvenating spa treatments. Enjoy delicious meals at your choice of four restaurants.

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Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, laptop workspace, blackout drapes
Aerial view
Property amenity
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All inclusive
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Spa

Room options

Available filters for rooms
Showing 27 of 27 rooms

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (L)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Sofa bed
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Double Room (No balcony - M)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (U)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (M)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Mexico

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Sofa bed
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Sofa bed
Hair dryer
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (U)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Sofa bed
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 4
  • 1 Full Bed(s)

Double Room

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 13 min walk
  • Playacar Golf Club - 2 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

All-inclusive eco-certified property near Quinta Avenida
Located close to Playacar Golf Club, Hotel Riu Playacar - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach, sun loungers, and scuba diving. Treat yourself to a manicure/pedicure or a massage at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes are offered at the health club; other things to do include sailing, windsurfing, and snorkeling. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on site.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and secured bicycle storage
  • Coffee/tea in the lobby, luggage storage, and a porter/bellhop
  • Guest reviews say great things the beach locale, overall value, and helpful staff
Room features
All 396 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch TVs with satellite channels
  • Recycling, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 33.94 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Playacar - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Playacar - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Playacar - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Playacar - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within 2 mi (3 km) of Piste Cyclable sur Paseo Xaman-Ha, Quinta Avenida, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal is 1.5 mi (2.3 km) away.

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Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1009 reviews
Rating 8 - Good. 263 out of 1009 reviews
Rating 6 - Okay. 88 out of 1009 reviews
Rating 4 - Poor. 45 out of 1009 reviews
Rating 2 - Terrible. 25 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ANDY

Great service, All inclusive, and great location
Stayed 3 nights in Feb 2025

10/10 Excellent

John

We been coming here for about 16 years now and the staff are great!
Stayed 7 nights in Feb 2025

10/10 Excellent

EMIL

The staff were excellent
Stayed 7 nights in Feb 2025

8/10 Good

Edin

Nice stay, enjoyed there for 8days! First time in MX, have to admit it surprised me positively!
Stayed 7 nights in Feb 2025

10/10 Excellent

Bruce B Bernard

Cleaning staff was top notch.
Stayed 4 nights in Feb 2025

8/10 Good

ANDRES

Nice place
Stayed 5 nights in Feb 2025

10/10 Excellent

Audtey

The staff are friendly and helpful. The food is great.
Stayed 4 nights in Jan 2025

8/10 Good

Kaylee Michelle

Located in a gated community. Nice area and felt safe.
Stayed 6 nights in Feb 2025

10/10 Excellent

julie

Very friendly and fun staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer Marie

We had an amazing time! The staff were all super friendly and the food was excellent! We cannot wait to go back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Grayson Hutchinson

Beautiful beach and smaller than similar resorts in the area which made for a quiet vacation and a familiar feeling for the duration of our stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Renee

Beautiful!
Stayed 10 nights in Feb 2025

8/10 Good

Madison Lou

I like the monkey that ate breakfast at the buffet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Juanita M

Great place!! Friendly service
Stayed 7 nights in Jan 2025

10/10 Excellent

Edward

This was are 3rd year in RIU Playacar. We love it and will be back next year. The staff is awesome.
Stayed 18 nights in Jan 2025

10/10 Excellent

Mary J

Beach access, lots of lounge chairs, great food choices & options.
Stayed 4 nights in Dec 2024

8/10 Good

Steven Paul

Enjoyed my stay. Room great. Had a great server at breakfast and lunch, Her name is Naty. She was fantastic. If there was anything I would say need improvement it would be the food.
Stayed 10 nights in Feb 2025

10/10 Excellent

Brenda

Our room was close to restaurants and pools. Very lush property.
Stayed 4 nights in Dec 2024

10/10 Excellent

mark joseph

Been there 3 years in a row and we love it. Going back next year as well.
Stayed 8 nights in Dec 2024

8/10 Good

Marie Alene

The service is generally pretty good. The beach is beautiful. The room is very nice and clean. The food was not great. Food was reheated and ended up getting very dry.
Stayed 8 nights in Jan 2025

10/10 Excellent

Chad

Fabulous Beach!
Stayed 3 nights in Nov 2024

6/10 Okay

Jolanta

This is one of the cheapest Riu properties in Playacar. We love the location and the staff, the food is really bad and the alcohols are cheap but we don’t come here to eat… The beach is nice! Staying here you can also access Riu Tequila that has a fun 24h sports bar and a night club that is open from 11pm-3am. We love the walkability of this property. It only takes about 30 min to walk to downtown Playa…
Stayed 8 nights in Jan 2025

8/10 Good

brian

The Italian restaurant had best food best service best ambience zapata and Nadia top noch excellent
Stayed 14 nights in Nov 2024

8/10 Good

Georgia

It was a great property except for the overall entertainment team. No music at the pool or fun classes At all. It was mostly quiet. If you want to relax and have relaxing quiet time this is absolutely the place. Great facility and food pretty decent as well!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose

Good service and good food
Stayed 5 nights in Nov 2024