Playa del Carmen hotel rooms a the Avalon Resorts

"Just returned home from Mayakoba and we absolutely loved it! The property is beautiful and the rooftop bar looking over the ocean was our favourite! Arrive at 6 pm for a complimentary mixology class and then sip your cocktail while enjoying the stunning sunset. We also loved our complimentary river cruise throughout Mayakoba. In my opinion, The Fairmont is the most beautiful of the four hotels. We didn't have a problem finding loungers throughout the day by the pools or beach. They don't allow you to reserve them, so there's always options. The restaurants were delicious, we loved them all. And the staff were very friendly and helpful. Highly recommend The Fairmont Mayakoba if you're looking for quiet luxury in Mexico. "

"The bathroom flooded. The drain was clogged and flooded the bathroom all the way to the closet. The shower had to be replaced too. I asked to switch rooms and was promised an upgrade and it never happened"

"Absolutely amazing stay. The whole hotel was clean and well kept. The staff were always friendly and super helpful. Will definitely go back!"

"Our stay was amazing. The omelette area in the break buffet spot was delicious. Drinks were delicious and just service from everyone overall was amazing. Would definitely come back to this hotel."

"This was our 6th visit and the service was the best it has ever been. Thank you to Imelda in las playas, Deliana at concierge, leonardo moreno for driving us around, and our housekeepers. Everyone was truly fantastic."

"Absolutely beautiful, our family had an amazing time. I highly recommend bringing a snorkeling mask, it was well worth it. "

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"Great place and stay. Everyone was so professional and friendly. The food was delicious everywhere - from the stands at the pool and the restaurants, well done! The entertainment was also fun - from daytime activities to nighttime shows and dancing. Also, the spa was very relaxing as well. Highly recommend!"

"We had a great time at Ocean Maya! Staff were all friendly and great cocktails! Restaurants were also decent (my favourite was the Hibachi) Most importantly, the entertainment/activities throughout the day was so much fun and there was always something to do! Kendall made such a difference in our trip with his amazing personality, humour and energy. Looking forward to coming back sometime. "