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Grand Sunset Princess - All Inclusive

4.5 star property
Luxury property on the beach, with 12 outdoor pools

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Photo gallery for Grand Sunset Princess - All Inclusive

Relax on the beachfront deck, surrounded by palm trees and the ocean, with a tranquil Buddha statue nearby.
Relax in our elegantly designed lobby, featuring plush sofas, modern dining tables, and a grand chandelier.
Relax in this inviting space with a large bed, desk, and comfortable chair.
Relax by the pool under shaded umbrellas and comfortable loungers.
Surrounded by lush greenery and serene waterways, this resort offers a tranquil escape.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Super Saver

1 bedroom, free minibar, in-room safe, desk

Super Saver

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 47.56 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

1 bedroom, free minibar, in-room safe, desk

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

8.4 out of 10
Very good
(48 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Garden View

1 bedroom, free minibar, in-room safe, desk

Deluxe Suite, Garden View

8.2 out of 10
Very good
(249 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

1 bedroom, free minibar, in-room safe, desk

Family Club Room - Pool Access, Pool View

7.8 out of 10
Good
(13 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

1 bedroom, free minibar, in-room safe, desk

Family Room

7.4 out of 10
Good
(17 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzis)

1 bedroom, free minibar, in-room safe, desk

Suite (with 2 Jacuzzis)

8.0 out of 10
Very good
(39 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite with Jacuzzi and Outdoor Shower

1 bedroom, free minibar, in-room safe, desk

Suite with Jacuzzi and Outdoor Shower

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Double Room with Lake View

1 bedroom, free minibar, in-room safe, desk

Double Room with Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Quadruple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Deluxe with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Triple Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Premium with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Pool View

  • Sleeps 2
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

  • Sleeps 1
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room with Lake View

1 bedroom, free minibar, in-room safe, desk

Single Room with Lake View

  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Triple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Triple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Quadruple Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Garden View

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • All inclusive
  • Spa
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P16,416 total
includes taxes & fees
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About the neighborhood

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Gran Coyote Golf - 6 min drive - 3.2 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Playa del Carmen Main Beach - 12 min drive - 9.1 km
  • Tres Rios Ecopark - 13 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course
You can look forward to a free breakfast buffet, a nightclub, and 3 swim-up bars at Grand Sunset Princess - All Inclusive. With a white sand beach, free beach cabanas, and 2 beach bars, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a massage, or hydrotherapy at the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Fitness classes are offered at the health club; other things to do include snorkeling, volleyball, and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 poolside bars and a free daily manager's reception.
Additional perks include:
  • 12 outdoor pools and an indoor pool, with 3 swim-up bars, free cabanas, and sun loungers
  • Free self parking
  • 6 outdoor tennis courts, a water park (surcharge), and babysitting (surcharge)
  • A porter/bellhop, a 24-hour front desk, and table tennis
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 672 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free stocked minibars and free WiFi. Guest reviews highly rate the clean, spacious rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, balconies, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Naranja
  • La Hacienda
  • La Vaqueria
  • Le Fleur
  • Mamma Mia

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Sunset Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Grand Sunset Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Sunset Princess - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Sunset Princess - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Sunset Princess - All Inclusive?

Check-out is at noon. Late check-out is available for MXN 50 (subject to availability).

Are there all-inclusive benefits at Grand Sunset Princess - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Grand Sunset Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and Tres Rios Ecopark are also within 3 mi (5 km).

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Grand Sunset Princess - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1277 out of 2713 reviews
Rating 8 - Good. 717 out of 2713 reviews
Rating 6 - Okay. 411 out of 2713 reviews
Rating 4 - Poor. 157 out of 2713 reviews
Rating 2 - Terrible. 151 out of 2713 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

A great family hotel
Stayed 4 nights in Apr 2025

10/10

Great resort, family friendly! We had a great time!
Stayed 6 nights in Apr 2025

10/10

I have been to the resort twice and I plan on going back next year once renovations are complete Love this place!
Stayed 8 nights in Apr 2025

8/10

Overall a nice resort
Stayed 7 nights in Apr 2025

10/10

We loved it. The property is beautiful, food was awesome, beach was amazing. Great family destination, but quiet and fun for adults as well
Stayed 5 nights in Apr 2025

10/10

Love this resort!
Stayed 1 night in Mar 2025

10/10

We had a great family vacation here, everything was perfect
Stayed 5 nights in Jan 2025

10/10

Only spent a few days there but it was very relaxing and the pools and pool bars were great
Stayed 3 nights in Apr 2025

10/10

Love this resort!
Stayed 2 nights in Mar 2025

8/10

It was good
Stayed 7 nights in Feb 2025

10/10

Great stay definitely will be back
Stayed 3 nights in Feb 2025

10/10

Our first time at a resort, we had a wonderful time.
Stayed 7 nights in Apr 2025

10/10

Our stay was great and the food was delicious. The entire staff was friendly, inviting, and very helpful.
Stayed 5 nights in Mar 2025

10/10

Very nice family resort. Really big with lots to do.
Stayed 4 nights in Mar 2025

10/10

It was pretty and quiet
Stayed 7 nights in Apr 2025

10/10

The most beautiful grounds. Cannot wait to see the fullly renovated resort open. We will be back!
Stayed 7 nights in Apr 2025

10/10

Resort was beautiful staff were friendly
Stayed 5 nights in Feb 2025

10/10

Property was very well maintained. Grounds were beautiful and very well designed. Accommodations were comfortable, food was excellent as well as the service. Many options for pools and bars. Excellent hotel.
Stayed 7 nights in Apr 2025

10/10

This property was fabulous! Rooms were a bit older but the beautiful landscaping and wildlife was breathtaking.
Stayed 8 nights in Mar 2025

10/10

Everything is perfect planned by The Grand Sunset Princess staff. I love the people of mexico, weather, beaches, swimming pools, nature inside the resort and the wild animals.
Stayed 4 nights in Apr 2025

10/10

The food and the stuff was really great
Stayed 6 nights in Feb 2025

10/10

Just a beautiful property. Lots of food options. Staff was amazing.
Stayed 7 nights in Apr 2025

10/10

The property is a lot bigger than expected. Its very kid friendly. Our family really enjoyed our 12 day stay here.
Stayed 12 nights in Mar 2025

10/10

Clean and good food. Mamma Mia was our favorite
Stayed 4 nights in Apr 2025

8/10

Staff is great, wish the swimout was a bit more private, even just the lounger attached to the patio but people just take them. Can’t wait to see renovations and really hoping all the staff stay, they were all lovely from the lobby, to the buffets, to the restaurants.
Stayed 8 nights in Apr 2025