Northern Vietnam hotel rooms a the Independent

"Undoubtedly some of the best customer service I have experienced in 30 years of travelling. Staff extremely welcoming and attentive to every detail. Hotel itself ideally located close to the old quarter, making it easy to access many of Hanoi’s attractions. Would thoroughly recommend."

"Right in the old quarter of Hanoi, this beautiful and charming hotel is a true gem. Location is perfect for walking around and immersing yourself into Hanoi culture, food , and handmade goods . The staff ...I honestly cannot express our gratitude nor how ABSOLUTELY INCREDIBLE AND AMAZING they are in words alone . From the BEAUTIFUL girls at front desk to the doorman , unbelievable . A very special thank you to Tamila , she took us in and made everything better than perfect !! Even went so far as to pack us a breakfast /lunch as we left for our flight left before breakfast was served . With staff as truly OUTSTANDING as they are, this place will be the ONLY Hotel I will stay in when in Hanoi . Truly remarkable Thank you so much to you all ❤️🌹"

"Peridot Grand Hotel is a beautifully designed hotel that's located in the centre of Old Quarter Hanoi. My partner and I stayed for 6 nights and 7 days and from the moment we of check-in to the time of check-out we felt the warmth, helpfulness, and the hospitality of the staff. We also were pleased with the cleanliness of the room and the comfortable bed which gave us great rest. The guest services were also very helpful in providing us with a list of recommendations for restaurants, activities, and attractions ahead of arrival and scheduling us with transportation to our next location. If you are seeking quality service, comfortability, and convenience while visiting Hanoi, we highly recommend! "

"Great breakfast, excellent hospitality, good location."

"The room was very nice and clean, new fresh hotel, prefect location. Probably the best staff ever. They did everything to make you happy and keep you satisfied-- very nice and friendly staff, all of them! The breakfast was great - you can basically get anything you want (you can choose your favourite breakfast from the menu and in addition you can enjoy the breakfast buffé). Next time I go to Hanoi I will most definitely stay at this hotel. Shampo, conditioner, shower gel, thoothbrush and paste, etc (and even a razor) in the bathroom. No need to bring with you any of these! "

"Loved it"

"Excellent service "

"Loved the style of the hotel- that’s why I picked it. Lived up to the pictures. Loved happy hour st the rooftop pool"

"The hotel is in the center of the old quarter, walking distance to everywhere, the rooms are very comfortable , hot shower and comfy bed, but what makes this hotel stand out from the others is the staff, if I could give a 15/10 for staff I would from the breakfast staff, especially Ms. Anna at front of house , made our stay very memorable, thank you once again for a amazing stay."