8/10 Good
Norman
Traveled with partner
Dec 3, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi Royal Palace 2 is very centrally located in the Old Quarter of Hanoi making local attractions very walkable. The staff was excellent, very informative & helpful.our room (#305) was clean & adequate for our needs. There was a noisy dog & loud TV early mornings in the adjacent building, no fault of the Royal Palace. Breakfast was good, offering eggs to order. As with all the hotels we have stayed at in SE Asia, bathroom lighting could be better, hand towels more plentiful, more hooks to hang items on (towels & clothing) & all paper products are super thin (tissues & toilet paper). That said, we would recommend this hotel. They also assisted us with selecting a Halong Bay cruise when the one we had booked canceled. It was Auco cruise & it was the highlight of our visit to Hanoi! They picked us up at the hotel & took us directly to the boat at the cruise port (no tender). They also took us back to the hotel after the cruise. There was no intermediary meeting place which made our transfer to/from super convenient. We highly recommend this cruise line & definately do the 3 day/2 night cruise as it is most enjoyable. The food was delicious, the activities enjoyable & the scenery was beyond spectacular! Thank you Hanoi Royal Palace 2 & Auco cruises!
Norman
Stayed 3 nights in Nov 2024