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The Oriental Jade Hotel

5.0 star property
Luxury Hanoi hotel in Old Quarter with a full-service spa

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for The Oriental Jade Hotel

Lake
Point of interest
Poolside bar
Outdoor pool, sun loungers
Lobby sitting area
VIP Access

Reviews

9.8 out of 10
Exceptional

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Pearl Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Free extra futon mattress
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Diamond Church View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Jade Terrace City View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Ruby City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Living room

Gem Suite Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Twin Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Pearl Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Emerald Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for O'Presidential Suite Lake View

View from room

O'Presidential Suite Lake View

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

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P10,032 total
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About the neighborhood

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral of Hanoi - 3 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Dong Xuan Market - 12 min walk
  • Hanoi Opera House - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • Pepperonis

About this property

The Oriental Jade Hotel

Luxury hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre, The Oriental Jade Hotel provides a poolside bar, a terrace, and dry cleaning/laundry services. Indulge in a Thai massage, a facial, and a body treatment at O' Signature Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
  • A 24-hour front desk, a front-desk safe, and local meal delivery service
  • Tour/ticket assistance, multilingual staff, and luggage storage
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 120 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Hydromassage showers, designer toiletries, and bidets
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1200000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night
  • Bed sheets available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Oriental Jade Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Oriental Jade Hotel?

The Oriental Jade Hotel doesn't offer parking.

What time is check-in at The Oriental Jade Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Oriental Jade Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Oriental Jade Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 634500 per vehicle applies.

Where is The Oriental Jade Hotel located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Thang Long Water Puppet Theatre and Dong Xuan Market are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 19 minutes.

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 863 out of 1001 reviews" "
Rating 8 - Good. 105 out of 1001 reviews" "
Rating 6 - Okay. 17 out of 1001 reviews" "
Rating 4 - Poor. 8 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hong Lian Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had great communications through WhatsApp with Jolene who helped me pick out a perfect 1 day tour of Ha Long Bay, and set up transfer to and from the airport. The evening desk staff drew directions on a map to train street, got to see 3 trains come through! Enjoyed breakfast, all the staff were super helpful throughout the stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mirjana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing. Friendly, professional and accomodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at The Oriental Jade. The location is great for walking around. The morning breakfast was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond. Great breakfast. Great rooftop bar and pool with view of Lake.
Stayed 2 nights in Jan 2025

10/10 Excellent

Thanh, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Bruce, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

chau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff, Kai, Johnny, breakfast staff at the front and manager Brian was very accommodating and helpful throughout our stay. Would recommend this location as it is centrally located and 1 block to the lake.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks.
Stayed 1 night in Dec 2024

10/10 Excellent

Anca

Stayed 2 nights in Dec 2024

8/10 Good

Ali, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think we got one of the worst rooms with depressing view.
Stayed 2 nights in Dec 2024

10/10 Excellent

Winfield, Torrance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! The staff was very mindful and attentive - they offered to hold/transfer our luggage while we trip to Ha Long Bay and offered to reserve a private car to the airport and Ninh Binh.
Stayed 2 nights in Dec 2024

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, right in the middle of the Old Quarter, next to the Lake, walkable to everywhere. Clean modern facilities, with elegant local touches. Friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

Donn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located in the French Quarter. Excellent breakfast buffet. Attentive and friendly staff
Stayed 6 nights in Dec 2024

10/10 Excellent

Stan

Traveled with family
We had an excellent stay at the property. The staff went above and beyond to make our family of 4 comfortable. We had two rooms with them and they were extremely accommodating to make sure we enjoy our time at the hotel. I will definitely stay there again. Extremely friendly and professional.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional service. Great location and very nice Hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Imke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing, and the rooms were clean and modern.
Stayed 5 nights in Dec 2024

10/10 Excellent

Albena, Redwood City

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the heart of the old town with endless dining and shopping options within meters of stepping out. Very close to the cathedral. The staff was super friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Behrokh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Barfatan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient. We could walk to many major tourist attractions. The rooms were very clean and the beds were very comfortable. The breakfast buffet was great. The staff were very nice and friendly. We had a great time there and would definitely recommend this hotel to friends and family visiting Hanoi.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel. Staff service was superb
Stayed 2 nights in Nov 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing, room size is what is expected for being in old quarter. Overall an amzing experience

10/10 Excellent

M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Great location, staff were attentive and very customer oriented. Room was clean and quiet. Would definitely come back again to stay here!
Stayed 1 night in Nov 2024

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been in SE Asia for 6-weeks. This is the best hotel we stayed.
Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at The Oriental Jade Hotel in Hanoi, and it was an unforgettable experience. This hotel is centrally located near the serene Hoan Kiem lake , within walking distance of vibrant shopping areas, including the charming Old Quarter, making it the ideal base for exploring the city. The hotel exudes a sense of safety and security, ensuring a peaceful stay from start to finish. My suite was spacious, impeccably clean, and beautifully maintained, offering both comfort and elegance. It felt like a true haven amidst the bustling energy of Hanoi. The breakfast buffet deserves special mention – a generous spread of delicious options that catered to every palate. Starting each day with such a delightful meal was a highlight of my stay. What truly sets this hotel apart is its exceptional staff. Courteous, polite, helpful and genuinely friendly, they went above and beyond to make my stay perfect. Their warmth and professionalism left a lasting impression. In sum, The Oriental Jade Hotel is undoubtedly a first-class, five-star accommodation. I can confidently say that I will definitely stay here again on my next visit to Hanoi. This hotel is a true gem in the heart of the city!
Stayed 4 nights in Nov 2024