See all properties

Meritel Hanoi

4.5 star property
Luxury Hanoi hotel in Old Quarter with a sauna

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Meritel Hanoi

Building design
Swim-up bar
Lobby sitting area
View from room
Poolside bar
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Air conditioning

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Family Connecting Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Old Quarter Suite

View from room

Old Quarter Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

View from room

Junior Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

View from property

Executive Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Meritel Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room With Internal Window

Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double or Twin Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Grand Terrace

View from room

Grand Terrace

Highlights

Yard
Deck/patio
Outdoor play area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

GRAND HOTEL du LAC Hanoi

Pool
Breakfast included
Spa
Free WiFi
9.6 out of 10, Exceptional, (284)
GRAND HOTEL du LAC Hanoi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Quan Chuong Gate - 17 min walk - 1.4 km
  • Hanoi Opera House - 2 min drive - 2.1 km

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪GoGi House Restaurant - ‬4 min walk
  • ‪Phở Bò Đường Tàu - ‬3 min walk
  • ‪G66 Coffee - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Meritel Hanoi

Luxury hotel near Hoan Kiem Lake
Near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Meritel Hanoi provides a swim-up bar, a poolside bar, and a free grocery shopping service. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body scrub, a hot stone massage, or reflexology. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • Concierge services, outdoor furniture, and a gift shop
  • A TV in the lobby, wedding services, and a porter/bellhop
  • Guest reviews say great things about the helpful staff and walkable location
Room features
All 64 individually furnished rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Frette Italian sheets, memory foam beds, and free cribs/infant beds
  • Bathrooms with hydromassage showers and designer toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 230,000 for adults and VND 115,000 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 984000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle fee: VND 496000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 984000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi have a pool?

Yes, this property has an outdoor pool.

Is Meritel Hanoi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Meritel Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Meritel Hanoi?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Meritel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 496000 per vehicle applies.

Where is Meritel Hanoi located?

Located in Old Quarter, this luxury hotel is within a 10-minute walk of Hang Da Market, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 19 minutes.

Meritel Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 245 out of 290 reviews" "
Rating 8 - Good. 31 out of 290 reviews" "
Rating 6 - Okay. 6 out of 290 reviews" "
Rating 4 - Poor. 6 out of 290 reviews" "
Rating 2 - Terrible. 2 out of 290 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic find in the heart of the Old Quarter. Great value and very clean. Highly recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel were stunning. The bed was so comfortable especially after a long travel day. The stand out for us was the hotel staff. They helped us arrange travel plans and tours and their food recommendations were knock out.
Stayed 3 nights in Nov 2024

10/10 Excellent

Keamen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ild quarter and very convenient.
Stayed 3 nights in Nov 2024

8/10 Good

Hemant, Tunbridge Wells

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel located in a central area. The staff are amazing and will help you with any tour questions. You will be treated wonderfully.
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Friendly staff, they held my hand to cross the busy streets.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Stayed 3 nights in Oct 2024

10/10 Excellent

Joyce, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel in the heart of old town. The staff are amazing and check on you often. Great advice and very helpful service.
Stayed 4 nights in Oct 2024

10/10 Excellent

peter

It was great
Stayed 1 night in Oct 2024

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Son

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from everyone.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The service from all staff was excellent. Helped with getting sim card for phone. Assisted with where best to change money, tours etc. Front desk, dining room staff, room service, bar staff and pool attendant all helpful. Would definitely stay here again. The staff set the property apart from other places we stayed in Vietnam.
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option. New.
Stayed 1 night in Sep 2024

10/10 Excellent

Shao-Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, good location and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stay, very close to train st. We had a suite room which was very comfortable for two people. Bed and shower was great and the staff exceptional.
Stayed 5 nights in Sep 2024

4/10 Poor

Julie

Traveled with group
Disliked: Cleanliness, staff & service
We were initially enamored with the lobby and waiting area, only to be disappointed by the rest of the hotel. Bath towels were frayed, no one came to clean the rooms despite our request the second day, and worse of all, there was a gross puddle of yellow liquid (urine?) in the elevator for a few hours another night. We also tried booking a tour through the hotel and was initially encouraged to pay cash and “go under the table” with one of the employees. We ended up booking at the front desk only to be shaken down for more money after we had already gone on the tour bc “they had quoted the wrong price.” Extremely unprofessional, and left a terrible taste in our mouth. We were trying to avoid booking scams by going through the hotel only to find out that apparently that’s not safe either. Do better, Meritel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, lovely hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Super clean, breakfast is delicious.
Stayed 1 night in Jul 2024

10/10 Excellent

Inder Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Great team. Goes above and beyond the level of customer service expected. Excellent hospitality. I will always stay at this hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

LINDA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Property, the staff were amazing!! The only feedback I would have is that they need to have some shade for the pool
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly helpful staff and top class facility
Stayed 1 night in Sep 2024

10/10 Excellent

Thuan An

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024