Playa del Carmen hotel rooms a the Viceroy Hotel Group

"Very attentive and courteous staff. Food and services were great. "

"The resort was massive and had a lot of amenities inside which kept us occupied our whole stay. The staff we met were all amazing. "

"Very nice garden and rooftop pool "

"I Loved the staff, food was great (and im picky). Staff was super nice with great customer service! It was safe, you must go in with your bracelet, I went on a solo trip as a young female and felt safe inside the property. I wish they just had more of their native food. I like international food but I thought I would eat more tacos and mexican food. But I will definitely go back. "

"Facility, beach, staffs and food were all excellent. "

"The staff was amazing and friendly from the beginning. Got more than a welcome drink when we first arrived. Everything about the property was explained in great detail which was so helpful for how short our stay was. Took care of the dinner reservations and return transportation immediately. Also booked a couples massage at the spa. The spa was incredible. The massage was the most soothing and relaxing massage that I've had. If you're gonna go to this resort, get an 80 minute massage; you won't be disappointed. The property is also very close to the shopping (about 2 blocks). "

"Exlente lugar bello buena atencion rica comida y muy bueno para relax y disfrutar mexico "

"This boutique hotel is well kept and beautiful. The staff is kind and they don't really bother you for much which is something we really liked."

"Fantastic staff, they were helpful and very friendly, great dining, beautiful views from room and throughout the hotel - only ask is to add more equipment to the gym! "