Playa del Carmen hotel rooms a the Occidental

"Buenisimo ! "

"We loved the stay at Wyndham Alltra. Not ready for our stay to end. Until next time!!!"

"My husband and I enjoyed our time as we were only there to relax. We got the swim out room which was great bc we were able to relax in the pool at all times. The staff kept the property spic and span. The drinks were ok. They provided personal bottles in our room which were very strong. The buffet was ok. It’s Really what you make of it but the restaurants are great. I loved the Rodeo grill. The only thing is I wished they provided more information about amenities upon arrival versus me having to dial 0 every time I had a question. Nevertheless they answered quickly each time. "

"It was a beautiful resort. The staff was extremely kind and the food was great. Plenty of activities to do daily. The property is well kept and the pools were a great place to spend the day. "

"I enjoyed my stay "

"My family stayed at the riu palace riveria maya 7/1-7/6. We had a great time. Check in process was easy. We were able to check in slightly early due to our flight arriving in the am but had immediate usage of the property. Pools were well maintained and the food and drinks was on par for a resort. I liked that you did not have to make reservations for the restaurants. Beach had too much seaweed which wasnt the hotel's fault. You could walk about 10min down the beach and it cleared up so we did that. Access to other riu property in the area. We spent part of our day at one but we preferred the palace. Entertainment crew and nightly shows were amazing. The riu party at the riu tequila was so much fun. They even shuttled everyone over. Our six year old loved it. Our only knock was the room service menu. We had a lazy night and wish there were some better options. Luckily the lounge is 24/7 and had our munchies. Not enough to lower my rating. Room was very clean and housekeeping was on point and kept things stocked. Local shopping just outside the compound was nice. Felt safe(outside of pushy sellers). About a 15min walk. We were able to take family photos on the property and they came out great(use the app for a discount on services). Kids club was utilized and they did fun activities. Overall, we would stay at the riu palace rivieria maya again."

"I loved the swim out pool in the family club rooms. I like that the resort provides beach toys. I also love the frequent shuttle service and how convenient things are overall. I am sad that the beach was not able to be used and that the resort has nothing on the website to give updates about Sargassum. I also didn't like that the sail boats are only free if you sail them yourself. "

"Todo está bien y solo le falta del estacionamiento "

"Overall, a great hotel! We truly enjoyed our stay and left feeling refreshed and energized. The architecture is in Spanish colonial style. Lush tropical plants everywhere. Very photogenic. We stayed at the Golden Swim-up Suit. Highly recommend if you prefer a relatively more quiet surroundings and easy access to the pool (literally just outside your door). Actually, the vast majority of the time, we simply hanged out on the lough chairs outside our door at the front terrace. When it gets too hot, we jump in the pool for a quick swim and then come back to take a nap LOL The staff is very friendly and the food was tasty. I recommend the grilled octopus in the Mexican resturant. Now the downside. 1) the hotel "