Hotels with shuttle in Playa del Carmen, Quintana Roo

"The area getting into the ocean is rocky - so not able to swim easily - unless you have boat shoes. Very good nightly entertainment. Large swimming pool. Wait staff around the pool was very attentive bringing drinks. "

"It’s different in the aspect that there’s not a lot to do on the actual resort compared to others.you don’t have to wait for ANYTHING, and it’s a very personal experience. Still all of the normal things, like pool, and game room. I think the game room should be updated a bit for rainy days especially. The staff is very friendly, and they treat you like family. I recommend this place if your wanting a quiet stay."

"Maybe it was due to the time of year I went to the resort(October), but ALL the cabanas that would usually be down on the beach were all around the pool area which left VERY little room to walk down to the beach. They were so tight together when going to the beach you feel as if you’re interrupting people as you pass by"

"Todo super chevere nos encanto esperamos volver pronto "

"This is my 5th time to this hotel and I love it! The staff are amazingly helpful, friendly, and the food is excellent. Special thanks to the ladies at the host stand at Laguna, the staff at Bassano & Brisas, and Gabriela my cleaning lady. Thank you for a wonderful holiday! "

"."

"We stayed here last week and had an amazing time celebrating my daughter’s 17th bday and our 20th anniversary. I travel a lot and never had that kind of attention… Starting from the time of booking to our return back home. Level of service is 2nd to none. It will hurt your wallet but totally worth it! Thank you to our concierge Cesar who ensured we wanted for nothing."

"We enjoyed staying in the Casitas as it was more quiet and laid back but still easy to get to the restaurants and events happening in Royale and Generations. The staff was very kind and accommodating and made our first trip to Mexico an overall great experience. One thing to note about the property is there is not really an option to lay on the beach or swim in the ocean as it is rocky but we were shuttled to maroma beach which was beautiful. "