Downstate New York hotel rooms a the Starwood Capital

"I love the chocolate chip cookies!"

"Great hotel for price"

"Amazingly clean! Very helpful staff. Perfect location. Would recommend and visit again. Thank you!"

"I loved the easy valet parking, the restaurant and the high floor. "

"Room was good size for the area. People were nice. Location was awesome. View was great. Ice maker worked. No complaints."

"The guy at the frnt desk are so friendly, specially Juan C. who help me so much with my registration, because I have a little problem with me credit card and he is very patient with me. I appreciate so much."

"Excellent customer service Excellent location "

"Great rooms with comfy beds, located in Grand Central station. Bathroom on small side but great shower. Easy walk to Broadway. Great restaurants & bars to walk to as well."

"There are a couple of things I would like to address before you book here. My stay was terrible… not only did I feel like I was racially profiled but I was rudely woken up about 3 times in the middle of the night by phone calls and our tv did not work… when we checked in to the hotel where were heading to our hotel room and we were asked to show our key car amongst about three white family. I understand that the security has to ask to check your key which is fine but it becomes excessive to where every time when I went downstairs no one was asked but me and my partner. Another incident happened when all the seats were taken in the lobby keep in mind it was like 90 degrees outside in the city heat and I’ve been walking alot and I needed to charge my phone I asked the bellhop if I could charge my phone in the lobby he told me i could sit and charge it that was fine it’s when another man in a suit came toward my partner and I and was told to stand up because he didn’t want to the owner of the hotel to see that we are sitting on the floor yet again there was also another family (white) sitting on the floor and nothing was told to them it made us uncomfortable. This is also my second stay here there first time we got asked excessively about our key card but we thought it was normal. Now that this is my second stay I see that it’s targeted. I will not be stay here again…"