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DoubleTree by Hilton New York Times Square West

4.0 star property
Hotel with a fitness center, a short walk to Times Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Terrace/patio
Lobby
Reception
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet friendly
The price is P6,449
P7,606 total
includes taxes & fees
Jan 6 - Jan 7, 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, River View, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

Breakfast included
Pet friendly
Free WiFi
Restaurant
8.2 out of 10, Very Good, (1955)
The price is P6,998
P8,237 total
includes taxes & fees
Jan 16 - Jan 17, 2025
Hyatt Place New York City/Times Square
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About the neighborhood

Map
350 W 40th St, New York, NY, 10018

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 10 min walk
  • Empire State Building - 17 min walk
  • Rockefeller Center - 19 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk
  • ‪Blue Ruin - ‬1 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

Upscale hotel near Times Square
A short walk from Madison Square Garden and Macy's, DoubleTree by Hilton New York Times Square West provides a grocery/convenience store, a rooftop terrace, and a coffee shop/cafe. The on-site American cuisine restaurant, Tranzit, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge), and luggage storage
  • Smoke-free premises, a porter/bellhop, and 2 meeting rooms
  • ATM/banking services, laundry services, and free newspapers
  • Guest reviews speak highly of the helpful staff and location
Room features
All 612 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like air conditioning and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 40-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Secured self parking on site (USD 70 per day)
  • Secured valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 24.95 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • High Bar-UNDER RENOVATION
  • Tranzit

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 21 2024 to February 1 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 24.95 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Secured self parking fee: USD 70 per day
  • Secured valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Is DoubleTree by Hilton New York Times Square West pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton New York Times Square West?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on Jan 6, 2025 start from P 6,448.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton New York Times Square West?

Self parking is available for USD 70 per day. Valet parking is available for USD 90 per day.

What time is check-in at DoubleTree by Hilton New York Times Square West?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton New York Times Square West?

Check-out is at noon. Late check-out is available for a fee.

Where is DoubleTree by Hilton New York Times Square West located?

Located in Manhattan, this hotel is within a 10-minute walk of New York Times Building, Times Square, and Broadway. Madison Square Garden and Bryant Park are also within 15 minutes. 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and Times Sq. - 42 St. Station is 7 minutes.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 598 out of 1646 reviews" "
Rating 8 - Good. 388 out of 1646 reviews" "
Rating 6 - Okay. 296 out of 1646 reviews" "
Rating 4 - Poor. 164 out of 1646 reviews" "
Rating 2 - Terrible. 200 out of 1646 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sakeitea

Disliked: Property conditions & facilities
Pictures are misleading! The property does not meet the normal Hilton standard. 36 floors with only four elevators! There was always a long wait and the staff used the same elevators. No heat!
Stayed 2 nights in Dec 2024

2/10 Terrible

Wanchella

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

charity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the wardrobe of the concierge that helped us get back to the airport. Seemed classy and old school.
Stayed 2 nights in Dec 2024

10/10 Excellent

willis l

Stayed 4 nights in Nov 2024

6/10 Okay

Linda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The location is convenient. There is a massive overhaul of this property. The entrance is not even marked. We went by it twice. Once through the door the corridor rug covers uneven ground and floor. There are 4 elevators. There was always a minimum 5 minute wait Thr property should be closed while being renovated.
Stayed 1 night in Dec 2024

8/10 Good

May

Stayed 2 nights in Nov 2024

10/10 Excellent

princeff

Stayed 4 nights in Nov 2024

2/10 Terrible

nanak

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff rude and they tried to blame guest when we complained about room service They treat like the guest are fool
Stayed 4 nights in Dec 2024

6/10 Okay

Clara

Traveled with family
Disliked: Amenities, property conditions & facilities
The area feels unsafe
Stayed 3 nights in Dec 2024

6/10 Okay

Nathan

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is pretty run down for the the prices they charge. While the location is quite convenient, it's overrun with tourists and is quite dirty and noisy. On the good side, the staff did everything they could to make things right after giving away our reserved room and putting us for our first night in a run down room with a hole in the ceiling above the bathtub and wall paper peeling off the walls.
Stayed 5 nights in Dec 2024

6/10 Okay

Deborah

Traveled with family
The staff was professional and courteous. We had an issue with our reservation and they were very helpful
Stayed 2 nights in Dec 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Adam

Disliked: Staff & service, property conditions & facilities
Not up to the standard by a long way of the hotel presented online. Very disappointing.
Stayed 3 nights in Dec 2024

8/10 Good

simone

Traveled with family
Liked: Cleanliness, staff & service
The elevator is not too bad, just crowded. No working ice machine on any floor. My experience with staff was exceptional, especially front desk rep Dominique.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great value, staff was fantastic. Beware of driving to location, 40th is a VERY busy street
Stayed 2 nights in Dec 2024

6/10 Okay

Heth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel okay, I was disappointed when I did not get king size bed. Not to Please with location, even do it close to every thing
Stayed 1 night in Nov 2024

10/10 Excellent

ALICE

Stayed 1 night in Nov 2024

4/10 Poor

Kana

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

ANGIE

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a reservation here to pay at hotel for 3 months in advance and they canceled my reservation while i was flying in. Saying they tried to run my card, which was invalid. No answer on phone and Expedia Rep couldn't get through the line fpr 20 min. They sold my room and would not help me. Staff was rude, the area was very dark, under construction, and i heard lots of guest complaining about no hot water and the staff said it was broken. Do not waste your money here!
Stayed 4 nights in Dec 2024

2/10 Terrible

Matthew

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has no heater, no hot water, water was very cloudy could not use sink, towels came dirty, bed was dirty and not washed, elevators were very spotty and did not work most of the trip, having to climb 15 flights of stairs.
Stayed 2 nights in Dec 2024

6/10 Okay

Marian, Highlands Ranch

Traveled with group
Liked: Cleanliness
Two of the four elevators did not appear to be working. Very long wait to finally get on.
Stayed 1 night in Dec 2024

10/10 Excellent

Donovan

Stayed 2 nights in Nov 2024

4/10 Poor

Ziteng, New York

Room too old
Stayed 3 nights in Nov 2024

8/10 Good

Yuliia

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

tree

Stayed 2 nights in Nov 2024