Search Resorts in Yucatan Peninsula

"Property was very clean, all areas, inside and out, constantly cleaned and manicured. Staff provided excellent service without hesitating or being asked. From front desk, to housekeeping, to restaurant staff, bar none- excellent customer service! I highly recommend."

"Staff was wonderful, great customer service, they really want to make you feel welcome and it shows from the moment you enter the property with the guys welcoming you when you get out the taxi, front desk personnel, the lobby area, elevators, gardens, restaurants, beaches, halls were always clean, if it rained that area was immediately being cleaned, the only thing I noticed was inconsistency with working electrical escalators, I only saw both escalators working once. ( It's the first impression you get from the hotel when you arrive from a long flight, even though the staff is ready to assist you, the hotel as a building and maintenance should look ready also...it's a small thing but I think it's an important one). At the Buffet restaurant Edgar was amazing, he remembered what we liked to drink from the first time! I mean, he's assisting so many guests all day long and he treats you and welcomes you in such pleasant way first thing in the morning until 11:00 pm at night as if he wasn't tired, with a smile in his face, he's just great. Concepcion did a great job cleaning our room also, we met her for a second but she was sweet and smiley face. Henry at the front desk was very helpful moving us to a different room, we for some reason didnt care for our first room, we prefered the Moon Tower, it seemed more open and lighter somehow and he was able to find us a room we liked much better. We appreciated all the staff and can't wait to see you again!"

"Our family of five (kids 15, 13 and 10) just returned. We had an amazing stay and would recommend to others. Food was mostly really good. Breakfast buffet had something for literally everyone. Definitely got crowded, so avoid the 9-10 hour. Lunch favorites were Isla Contoy for a sit down and the cevicherria poolside or the tacos at the beach lounge. Our dinner favorites were the steakhouse and Nah Kaax, the beach lounge. I would recommend reading reviews and have a plan so you can schedule reservations. My family enjoyed the teppanaki show at Torri. The fire show on the beach is on Saturdays, so we scored a reservation for that restaurant THAT night during the show. So fun and great food. The Mexican Fiesta was moved inside to Vina del Mar where they have the breakfast bufffet and though the food was quite good, the drinks and service were the worst we had all trip. The pool service is ok, beach service quite slow. We tipped well, but moved around alot, so it didnt seem to help get things faster as it was often a new person. Swim up bars were fun and great service. One complaint is the pool/beach didnt get speedy clean up. Empty drinks and piles of wet towels seemed to sit awhile. Room service was a huge hit with our family. The TWICE daily housekeeping was excellent. Clean, plush bathmats at turndown, more towels than you could need, replenished mini bar, robes, etc. Ocean front view was spectacular. Hydrotherapy at the Spa was memorable, but very crowded. Beach was great."

"I really loved and enjoyed my time here. I had an amazing vacation "

"Great place "

"Very good property "

"Like "

"Great resort!"

"The staff were all so kind, friendly and accommodating. They all seemed like they enjoyed their job and made our stay comfortable and pleasurable. Would definitely recommend to anyone looking for a getaway to paradise"