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Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property
Adults-only Cancun property in Zona Hotelera with 10 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, free beach shuttle, beach bar
Sundeck
Private beach nearby, free beach shuttle, beach bar
2 outdoor pools
Lake view
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Spa
The price is P29,537
P29,537 total
includes taxes & fees
Jan 12 - Jan 13, 2025

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Vantage Club Corner Suite Bay View King Bed

Lake view

Vantage Club Corner Suite Bay View King Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 99.5 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Golf View Double Bed

Golf view

Junior Suite Golf View Double Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View Double Bed

Golf view

Vantage Club Jr Suite Golf & Ocean View Double Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vivid Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Vivid Suite

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 341 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Bay View King Bed

Lake view

Junior Suite Bay View King Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Premium Suite Golf & Ocean View King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Vantage Club Premium Suite Golf & Ocean View King Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View Double Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Vantage Club Junior Suite Bay View Double Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 53 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Run of House

Minibar, in-room safe, blackout drapes, iron/ironing board

Run of House

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
Minibar
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Golf View Double Bed

Golf view

Junior Deluxe Suite Golf View Double Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View King Bed

Golf view

Vantage Club Jr Suite Golf & Ocean View King Bed

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Separate bathtub and shower
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Bay View Double Bed

Golf view

Junior Deluxe Suite Bay View Double Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Bay View King Bed

Lake view

Junior Deluxe Suite Bay View King Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Vantage Club Junior Suite Bay View King Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 53 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Golf View King Bed

Golf view

Junior Deluxe Suite Golf View King Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Corner Suite Golf & Ocean View king bed

Golf view

Vantage Club Corner Suite Golf & Ocean View king bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 116 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Golf & Ocean View King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Vantage Club Master Suite Golf & Ocean View King Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 152 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Bay View King Bed

Lake view

Vantage Club Master Suite Bay View King Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 152 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Jr. Suite Golf View King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Jr. Suite Golf View King Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Free bottled water
  • 72 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 1 min walk
  • Maya Museum of Cancun - 6 min walk
  • Aquaworld - 17 min walk
  • Delfines Beach - 18 min walk
  • El Rey Ruins - 2 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬11 min walk
  • ‪Hotel Emporio Cancun - ‬7 min walk
  • ‪Tun-kul - ‬8 min walk
  • ‪El Maguey, Restaurant - ‬7 min walk
  • ‪El Antiguo Laguito - ‬11 min walk

About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Luxury all-inclusive property near Delfines Beach
Located close to Iberostar Cancun Golf Course, Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive provides a free breakfast buffet, an adjacent golf course, and 2 poolside bars. At the 10 on-site restaurants, enjoy breakfast, dinner, and Italian cuisine. Yoga classes are offered at the gym; the property also has a beach bar, a rooftop terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a garden and laundry facilities.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Free self parking and valet parking
  • Meeting rooms, a porter/bellhop, and multilingual staff
  • A 24-hour front desk, a gift shop, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 400 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • Smart TVs with Netflix, streaming services, and cable channels
  • Coffee/tea makers, daily housekeeping, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 2 poolside bars
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Amber Bar
  • Galeria International Caf
  • Le Lys
  • Mediterraneo

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Gym
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2024
  • Communal living room
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Frequently asked questions

Does Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

As of Dec 31, 2024, prices found for a 1-night stay for 2 adults at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive on Jan 12, 2025 start from P 29,537.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive pet-friendly?

Yes, Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, rowing/canoeing, and more.

Where is Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive located?

Located in Zona Hotelera, this all-inclusive property is within 1 mi (2 km) of Iberostar Cancun Golf Course and Delfines Beach. La Isla Shopping Mall is 2.9 mi (4.6 km) away.

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 463 out of 782 reviews" "
Rating 8 - Good. 160 out of 782 reviews" "
Rating 6 - Okay. 79 out of 782 reviews" "
Rating 4 - Poor. 38 out of 782 reviews" "
Rating 2 - Terrible. 42 out of 782 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

XOCHITL NALEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

shahrdad, San jose

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Food quality was bad! There was no descent food to eat and VIP was no different! Same food and snacks in all areas! No descent desert This hotel is not completed and they don’t know what they are doing. The pool area is nice and rooms are clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Behnam Moradi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great experience. Not only the quality of services was great, staff were very friendly helping you if they notice there might be some help needed. Even though we stayed for few days, it started to feels like home with all day to day activities and fun. Highly recommend
Stayed 4 nights in Dec 2024

2/10 Terrible

Marta

Stayed 4 nights in Aug 2024

10/10 Excellent

Keno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

KanJuette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg I must say that this was one of the best vacation ever! Mr. Carlos that’s the bartender in the Vantage Club was ABSOLUTELY AMAZING with the services that he provided. I would recommend more food options on the F&B floor but other than it was beautiful!
Stayed 4 nights in Dec 2024

10/10 Excellent

Sumeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Dec 2024

8/10 Good

Macy

Stayed 5 nights in Dec 2024

10/10 Excellent

Leo-Ray

it good
Stayed 7 nights in Dec 2024

10/10 Excellent

Yaceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Tamara J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely attentive and helpful. Property is nice, and we felt really safe. The food for us was excellent! Service during the breakfast buffet was so good with many options that worked for us. Check out Asiago, we went twice! Felipe and the Chef made our experience so special. As far as the activities, get ready for a work out! They have a wonderful team, that will help you keep the calories down:). Eduardo at the Beach club, went above and beyond for my husband’s birthday. Chef Guadalupe at the pool was great in addition to everyone else. Jesus, Johanna, Neff, the teams leading pool Volleyball , Salsa, etc… Can’t say enough great things about our stay, except thank you. I apologize for the staff members names, I may have missed, but please know, that your staff was exceptional during our stay. Thank you. Download the app, to anyone reading to get an idea of their activities to see if this is a good resort fit for you.
Stayed 5 nights in Dec 2024

6/10 Okay

Maral

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great for pictures, staff mostly were very nice and friendly. Dinner was an issue for us as they initially mentioned we can reserve on the app but majority of the time we couldn’t and mentioned it’s walk-in and then as we walked in we either had to wait a long time or they said the kitchen is closed which was before the closing time. I was also hoping for better night entertainments.
Stayed 5 nights in Dec 2024

10/10 Excellent

maryam Nazian

Liked: Cleanliness
Staff was so friendly, welcoming, professional and helpful. They had a good varieties of food. My room was very clean. I would highly recommend this resort for a relaxing stay in Cancun.
Stayed 9 nights in Dec 2024

10/10 Excellent

Mattea

Liked: Cleanliness, staff & service, property conditions & facilities
We just spent a week at The Hyatt Vivid and had a wonderful time. This was our first all inclusive vacation. The people that work at the hotel are amazing. The staff treated us like family. Alexis welcomed us with a kind smile and kept asking throughout our stay if we were doing well. He even tried to help us find the type of Whiskey we like. We learned a few things that might be helpful for others. Wake up early to make reservations for the restaurants. Also, If this is your first time, they will offer you an option for an upgrade of some sort if you go to a sales presentation at a sister hotel. We would advise against that. They sell you pretty hard and it’s supposed to be 90 minutes but turned into three hours and we left the sales pitch feeling uncomfortable. However, without the upgrade to the corner room or vantage club, the hotel still has so much to offer. I’m glad we did the upgrade because if we hadn’t, we wouldn’t have met Arlic, Israel and Carlos in the Vantage bar. We always looked forward to seeing them and talking about our day and they would teach us fun cultural tidbits. We also wouldn’t have been able to meet Adel at the rooftop pool (cold!). Our favorite meal was at Oishi and getting to meet Victor. Everyone there was so kind and helped us find the local activities we wanted to do. We were able to make a personal connection with a cab driver named Jose and he gave us his What’s App number and was very punctual and crucial in helping us explore the more loca
Stayed 5 nights in Dec 2024

2/10 Terrible

Nora

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Stayed 7 nights in Nov 2024

10/10 Excellent

David S

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff alone deserve recognition for the absolute best service.
Stayed 6 nights in Dec 2024

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great overall, very new, clean, food was excellent and staff were nice. Only downside for us was the other side of the hotel was not completed so a bit of construction noise and not as nice to look at. There was a bit of construction beside the beach club too. I'm sure once all construction are done this property will be even more amazing!
Stayed 5 nights in Dec 2024

8/10 Good

Natalie T

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
8/10 everything was good, except for the service from the servers at the resort. They were very rude but the hospitality from the rest of the resort made up for it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ashley

Stayed 3 nights in Oct 2024

10/10 Excellent

Mauricio

Stayed 4 nights in Nov 2024

10/10 Excellent

Jina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
나는 모든 것이 좋았다 특히 너무 깨끗하고 세련된 인테리어가 정말 마음에 들었다 특히 어린 orlando라는 직원과 게임했던것이 인상에 남는다 연이어 두번을 방문했는데 가족여행도 좋았지만 여자 친구끼리 간 이번여행도 정말 환상적이었다 누구에게나 추천하고 싶은 호텔이다
Stayed 2 nights in Dec 2024

4/10 Poor

Anthony S

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room looked clean, but there was musty (sewer) smell in the room throughout our stay which we could not pinpoint to anything in particular. . The motion activated light is very annoying. If your partner needs to use the bathroom at night, that light automatically wakes the other person sleeping. . The closet doors to wardrope and the fridge block the pathway when open meaning another person cannot use that pathway when the other person is getting something from the closet/fridge...that pathway is very narrow. . The bed mattress and pillows are very hard and uncomfortable. . The second shower (handheld) is too low for tall people. . Breakfast buffet was wonderful, but dinner food and service was gererally poor except at Oishii & Aglio. . Part of hotel is under construction, but even some parts of the finished look unfinished. The reality is different from online pictured and videos.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gilberto, san pedro garza garcia

Stayed 1 night in Nov 2024