Budget Hotels in Xpu-Ha, Quintana Roo

"I loved the amenities at this property. They thought of everything that may be needed during our stay. It gave luxury getaway. Even during the rainy day the staff kept the walkways clear of puddles, and provided games and entertainment which kept us busy and not worried about the rain, and having fun. Even though the food wasn't the best for us, there was always something available and many buffet options once we decided not to try the restaurants after being turned away for my husband wearing a shorts set. The quick bites on the beach grill were the best. Try the fish fingers and fries. Its the perfect mid day pool break, we just wished it didnt close so early. "

"The entertainment staff was great - particularly Debra! All staff polite and friendly Close proximity to other activities but plenty to do on-site"

"The Occidental at Xcaret was amazing! The pictures don't do it justice. Service across the entire resort was fantastic! Special thanks to Jorge Leon at Pacos Tacos! We will definitely be back soon!"

"Overall a great experience. Loved the pool and entry from room. Staff was great and very clean. Breakfast was the best meal."

"We found a cockroach in our room on one of the days during our stay. Other than that, everything else was perfect."

"Wonderful place to relax and reset from the chaos of daily life!"

"Great area, great pools, warm water"

"Very good "

"We were pleasantly surprised to be welcomed with upgraded perks such as complimentary spa offers and discounts, a private pool and beach access and access to the adjoining resort facilities. We were pleased with the food at the a la carte options. However, accessing them was a logistical nightmare. The online access was down. This required guests to line up daily at 7:30 am to TRY to get a booking for that day. On our second last day, I was first in a line of 25, and was still unable to access any a la carte restaurant for that day. No one was able to book. There is no advance booking- I don’t understand the issue. It must be improved. One other concern was the use of artificial sweeteners in the bar mixes. We all ended up choosing non-choice drinks due to this practice- not only is it an unpleasant aftertaste, it causes migraines in one of our party. We switched to clear drinks like gin and tonic instead of delicious fancy drinks which was disappointing. The juice bar was a real treat, and we utilized it daily. We found the choices for vegetarians and healthy eaters were plenty. The crepe stand was a lovely choice, and the availability of cappuccino at most locations was a bonus. We enjoyed the evening activities and the entertainment and animation staff were wonderful and sometimes hilarious! The dancers in the Latin show were truly world class. Overall, with those small bits of feedback, it was an exceptional vacation and we will certainly try to return. "