New York hotel rooms a the Ace Hotel

"Staff were helpful"

"They upgraded our room for free to make things more convenient. Clean and great location "

"Let me start with the only downside about the property - the rooms are on the smaller side (ots an older building - thats just how they were made), but the fact that they manage to fit 2 queen beds in the room more than makes up for it. Now for the many positives - excellency location - just steps away from Times Square and minutes from any theater we attended. Beautiful art-deco style added to the overall ambiance, and the building is very well staffed and maintained. I would happily stay here again."

"The room was kept very clean while I stayed there."

"Very clean"

"Will definitely come back"

"Really loved this hotel!!!"

"Very clean and great customer service "

"I booked this hotel for a quick trip to the city and I was not disappointed! I read others reviews about the bathrooms, the long elevator waits, the rooms being small? We had the standard 1 King Bed room and it was HUGE for being a NYC hotel room? There was a hallway like area with the closest and the bathroom to your right when you walked in and it was huge! It was so roomy! I really recommend staying here! Ignore the reviews of everyone that has problems with minor hotel flaws. Maybe I just got lucky on room size, but when you stay in NYC, you should automatically assume the room is gonna be smaller"