Romantic Hotels in Xpu-Ha, Quintana Roo

"This is an enormous property that is well run, immaculate and full of amenities. "

"My family stayed at the riu palace riveria maya 7/1-7/6. We had a great time. Check in process was easy. We were able to check in slightly early due to our flight arriving in the am but had immediate usage of the property. Pools were well maintained and the food and drinks was on par for a resort. I liked that you did not have to make reservations for the restaurants. Beach had too much seaweed which wasnt the hotel's fault. You could walk about 10min down the beach and it cleared up so we did that. Access to other riu property in the area. We spent part of our day at one but we preferred the palace. Entertainment crew and nightly shows were amazing. The riu party at the riu tequila was so much fun. They even shuttled everyone over. Our six year old loved it. Our only knock was the room service menu. We had a lazy night and wish there were some better options. Luckily the lounge is 24/7 and had our munchies. Not enough to lower my rating. Room was very clean and housekeeping was on point and kept things stocked. Local shopping just outside the compound was nice. Felt safe(outside of pushy sellers). About a 15min walk. We were able to take family photos on the property and they came out great(use the app for a discount on services). Kids club was utilized and they did fun activities. Overall, we would stay at the riu palace rivieria maya again."

"I loved the swim out pool in the family club rooms. I like that the resort provides beach toys. I also love the frequent shuttle service and how convenient things are overall. I am sad that the beach was not able to be used and that the resort has nothing on the website to give updates about Sargassum. I also didn't like that the sail boats are only free if you sail them yourself. "

"Friendly staff, helped with anything we needed. Good food and clean rooms"

"I stood in the Tropical 18 years ago. I stood at the Palace this time with my sister and neice. The resort his huge and requires at lot of walking from room 8769 to buffet. The double decker buses were nice to help get around. The food was not good, not even the specialty restaurants, except Rodizio and Tokyo was good. The breakfast buffet at the Coloniel was better than at the Palace and the hotel itself was prettier than the palace. The pools are huge and there was always enough chairs to find. Had a wonderful sweedish massage by Reyna, she was wonderful. Overall, we were very pleased with the Barcelo Maya Resort."

"Everything perfect and beautiful "

"The resort was beautiful and very clean. Staff were very friendly and engaging. We loved the Mexican and Italian restaurants. "

"The staff were amazing, very helpful and friendly. Food was delicious. I would rate it a 20 if given the option. Just exceptional. "

"The property is spectacular, great options to eat and drink all the time. The resort is huge and internal transportation is constantly passing to pickup guests from the lobby to the beach stopping where you need. The seaweed is present in great quantity (not property's fault) and they try to keep the beach clean, but is a titanic task, nevertheless there are pools everywhere to enjoy the sun. 10 days and family was never bored!"