Randall's Island hotel rooms a the CitizenM Hotels

"Phipps was top tier. The breakfast is a buffet style. So there is a credit of 35.00 each day towards breakfast, the bar or laundry( dry cleaning). So keep in mind it is just 10 minute walk to Time square. I love everything about this resort except the housekeeping COORDINATOR. She was rude giving the rating of a one star for just her rudeness. Refusing to allowing me to speak with the manager. In addition to the credit toward your daily amenities, they give you if available codes for the citi bikes. Keep in mind the bikes are for the CLASSIC bikes not the electric bikes. The bikes come in handy. It bear a lot of public transportation so it was great. "

"Wonderful customer service, efficient and friendly staff, spacious handicap accessible room with king size bed, excellent in room dining and a beautiful hotel."

"We had a good experience here for our 4 days in NYC"

"It was very clean and rooms were comfortable. "

"Great location, beautiful hotel, and great staff. But the only problem I had was the small bathroom. I’m 6’8 300 lbs. The bathroom had a toilet tucked in a corner and no large person could fit and the shower was extremely small. "

"Area"

"Everything was great at this hotel m! The staff the location!"

"The hotel greatly exceeded my expectations, and offered great value (roughly $150/night) for a four-day stay near Broadway. The huge reception area/bar was a great place to hang out and meet visitors. The security was tight with cameras and restricted elevator access by keycard. The room was a little small, but was generously furnished. I heard no noise from other rooms. And the cleaning staff, maybe with a Chinese cleaning contractor (all spoke Chinese with limited English), was very efficient, proactive, and courteous. They extended my checkout by nearly an hour. I hope to stay at Paramount again."

"House keeper Marie for room 1812 is excellent. Thank you!"