Hotels with connecting rooms in North Coast, Jamaica

"I booked this place, when i got there the security was very rude and said everyone hlleft for the day and they weren't expecting anyone. So therefore i was unable to spend the night. I contacted hotels.com and got disconnected and they never reached backed to me. So basically i got scammed. I meet another guest there said the booked using this site and they never got a room either. "

"The staff was wonderful. Always cleaning and would come whenever you needed them. Everything you need is right there on the beach. It was beautiful. Food was great. Thank you Coco LaPalm Staff!!"

"Wonderful staff. Very clean rooms."

"This property was closed for business. I was stranded for hours trying to find a new reservation. I wasn't able to contact anyone at the hotel for a refund and I'm still waiting on a response from Expedia! "

"Had a great time ! Family trip for 4 nights 5 days and we really enjoyed ourselves. Weather was beautiful, rooms were cute, mostly all the staff was awesome and super friendly! We will be back ♥️"

"Everything was excellent, property was beautiful. Staff was friendly. only problem was lady at guest relation desk(Sabrine Frazier} i ask her that I needed help in checkin on my flight and she said do it on your phone, she couldn't help me. I told her I couldnt do it on my phone having problem with WI-Fi, I went to rep at checkin desk and she got me on internet so I could do it with no problem. Did not like rep at Guess Relations she had bad attitude and she is there to help guests. But other...

"I paid over $1800.00 to stay at the Grandiosa between 5/26-6/15/20 and they were not open for business due to COVID-19. I have made numerous calls with no response. Hotels.com have tried as well with no response. I don’t believe that they are still a functioning hotel. I am demanding my money back and I demand that Hotels.com intervene and make sure that my money is returned! So far I have been told that my money is non refundable. How can this be so if I never received what I paid for to...

"Good place to relax "