Palaces in Quintana Roo

"I enjoyed my stay "

"Staff was very helpful and the property was kept clean. The food was great with a lot of variety. "

"Resort was beautiful! Rooms are kept very clean! 2 to 3 times a day. Every night they had something scheduled, either karaoke, a show, dancing, silent disco, etc"

"Beautiful property!"

"3rd trip to Mexico in the last 3 years. This was our favorite resort by far(stayed at riu Cancun and live aqua previously). Staff goes above and beyond! Room was beautiful cleaned during the day and turned down at night. Food was great!"

"Excellent amenities!"

"Hotel was very nice & clean & staff were always super nice. I definitely recommend this hotel for a relaxing vacation as it was one of the nicer ones around. The food was also good as well whether it was the buffet or the specialty restaurants "

"Excellence club was our favorite! Best meals at Magna restaurant inside the club. Bartender Jorge was amazing! He had our drinks ready as soon as he saw us enter the club. Outside of the club, we were greeted by every employee. At any time we felt we could ask and it would be given. Beach was beautiful. Food was tasty. Room was cleaned daily. Pools were amazing. Highly recommend this resort! "

"Love the activities, drinks, and most importantly the beach club. The food is the only thing that could need more improvement I wish there were more options and more traditional Mexican food as well as less gourmet type foods "