Beach Hotels in Puerto Juarez, Cancun

"The hotel is 35-40 minutes North from Cancun airport. It is within a complex of different hotels so you have to pass through two security gates, having the feel of being a very secure place. Since we got there, the service was excellent and the staff super friendly, from the lobby to the waiters at the beach, everybody was helpful at any issue that could come up. There was a day that I forgot my iPhone in one of the beach chairs and when realizing an hour after, they already picked up everything from the beach I went running to the front desk, and they were able to locate my phone in the lost and found!! For me, that was amazing!!! The spa was very good too! I had such a relaxing massage. The hotel was very clean, the room big and the food was good too, considering that usually All inclusive hotels do not have the best food. The beach was very nice, and it had just some sargassum the last couple of days but I am assuming that it was because of the rain that happened those nights. The kids loved it! I would definitely recommend this hotel."

"Great service and great location!"

"This resort was amazing! The restaurant options were amazing, there was always fun events and shows available to attend everyday! Amenities were unbeatable, something for everyone! Very family friendly and elegant at the same time. The staff were great and food was awesome! The staff work so hard and we were very happy with everything! Only complaint was the dress code at the buffet, very strict and very unnecessary. The seaweed problem at the beach really put a damper on our vacation but the hotel had nothing to do with it. I’ve never seen the beach with this seaweed problem before so I was definitely bummed about that. The hotel, staff, and service were top notch! Would definitely go back again!"

"One of the best-managed all-inclusive resorts. The staff is so quick to respond to any questions or requests. The food is very good and the service is outstanding. They have many activities during the day and shows every night. Great location for families! "

"great services always constantly offering help"

"Fun hotel!"

"Great"

"This is a first class place to stay everything was excellent!!"

"I love yall "