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Sandos CancĂșn All Inclusive

4.5 star property
Elegant adults-only property on the beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandos CancĂșn All Inclusive

2 bars/lounges, poolside bar
3 outdoor pools, pool umbrellas, sun loungers
View from property
On the beach, white sand, free beach cabanas, sun loungers
Lobby
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
  • Pool
  • Breakfast included
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Hot Tub
    Hot Tub

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Caribe Suite

Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 108 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Ocean or Lagoon Partial View

Beach/ocean view

Superior Room Ocean or Lagoon Partial View

Highlights

Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Pillowtop bed
Blackout drapes/curtains
Separate bathtub and shower
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

View from room

Sandos Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Free minibar items
HDTV
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room Ocean or Lagoon Partial View with Balcony

Pillowtop beds, free minibar, in-room safe, desk

Deluxe Room Ocean or Lagoon Partial View with Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Pillowtop bed
Blackout drapes/curtains
  • 43.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Cancun, QROO

What's nearby

  • La Isla Shopping Mall - 3 min drive - 2.3 km
  • El Rey Ruins - 5 min drive - 4.2 km
  • Delfines Beach - 6 min drive - 5.1 km
  • Cancun Convention Center - 7 min drive - 5.6 km
  • Tortuga Beach - 14 min drive - 8.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • â€ȘRestaurant nebbiolo en cancun - ‬2 min walk
  • â€ȘJW Marriott Lobby Bar - ‬8 min walk
  • â€ȘPorfirio's Cancun - ‬8 min walk
  • â€ȘPuerto Madero - ‬8 min walk
  • â€ȘClub 91 Lounge - ‬9 min walk

About this property

Sandos CancĂșn All Inclusive

Luxury all-inclusive property refurbished in 2017 and located near La Isla Shopping Mall
Located close to Delfines Beach and El Rey Ruins, Sandos CancĂșn All Inclusive provides a free breakfast buffet, a poolside bar, and a terrace. With a white sand beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a Thai massage, a body scrub, or hydrotherapy. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include volleyball and beach yoga. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), 3 outdoor pools, and a gift shop
  • Tour/ticket assistance, massage treatment rooms, and luggage storage
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 213 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Daily housekeeping, desks, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ă  la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Does Sandos CancĂșn All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Sandos CancĂșn All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos CancĂșn All Inclusive?

Self parking is free at this property.

What time is check-in at Sandos CancĂșn All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos CancĂșn All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos CancĂșn All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sandos CancĂșn All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, aerobics classes, and more.

Where is Sandos CancĂșn All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of La Isla Shopping Mall, Delfines Beach, and El Rey Ruins. Cancun Convention Center and Tortuga Beach are also within 6 mi (10 km).

Sandos CancĂșn All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 745 out of 1692 reviews" "
Rating 8 - Good. 426 out of 1692 reviews" "
Rating 6 - Okay. 269 out of 1692 reviews" "
Rating 4 - Poor. 122 out of 1692 reviews" "
Rating 2 - Terrible. 130 out of 1692 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a long weekend stay. The buffet was very good. Beach and pools were nice. Limited restaurants but the show on Monday night was excellent! Lovely stay and the service and bartenders were great.
Stayed 4 nights in Nov 2024

8/10 Good

Geoffrey Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view/location was fantastic. A short trip from the airport and walking distance to the main street for public transport. Friendly staffing with many organized activities. The buffet was good with seemily endless options. In house restaurants had better quality meals. And having a ocean side bar serving ample drink options was very luxurious. Only downsides noted were room service and music. The room service could use some work, felt/tasted of prison food. They played very loud music at the pool area for hours throughout the day which dampened our relaxing holiday, it's was difficult to escape the noise. Overall a 8/10 visit, and would come again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Anik Al

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort, but offered various restaurant options. Staff was very friendly. Room service could have been better.
Stayed 3 nights in Nov 2024

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities
Overall is good, the gym is not great, a lot of machines are broken
Stayed 8 nights in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach front all inclusive resort
Stayed 6 nights in Nov 2024

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that no one gave us information about the night activities around the hotel ..
Stayed 3 nights in Nov 2024

8/10 Good

Derek Lee, Farmington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have hot water in the master shower any day we were there. Room service didn’t work, would place an order or ask for extra towels but never received. Good drinks and very friendly staff
Stayed 4 nights in Oct 2024

6/10 Okay

MARILYN

Liked: Staff & service, amenities
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniel Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Tammi L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was amazing. Staff is great
Stayed 5 nights in Nov 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is incredibly friendly and helpful. The whole property is extremely clean. Our beds and pillows were comfy, bathroom was clean, beautiful separate shower and tub. All the meals were great. There is a very good selection of foods. I'll definitely be staying again.
Stayed 6 nights in Nov 2024

6/10 Okay

Susana

Traveled with family and small children, Traveled with group
Great staff, very friendly and attentive. Property needs a lot of work. Sewers back up, bathroom smells like sewer, needs a lot of maintenance like my daughters’ rooms ha e poor airconditions and the room smells like mold. She got sick and has to move to another room. My other daughters room is the same.
Stayed 7 nights in Nov 2024

10/10 Excellent

Brandy

Traveled with partner
Liked: Amenities
Sandos is just the right size. Everything was very clean, we never went hungry and that staff were amazing. Shout out to our waiter Rafael.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jian

Stayed 5 nights in Aug 2024

4/10 Poor

IGNAS

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches coming from the vents
Stayed 4 nights in Nov 2024

2/10 Terrible

Curtis

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
people very friendly but they are thieves and the hotel desparetly needs renovations and just basic upkeep..cold showers, elevator may work or may not needs paint and love l
Stayed 4 nights in Oct 2024

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is our second time in one year March and November 2024. The resort is smaller therefore the staff is quite attentive. The accommodations are clean and safe. It is an older resort not perfect but the people make up for the older resort We are considering coming again in January 2025. Thank you
Stayed 7 nights in Oct 2024

10/10 Excellent

Patricia G, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip was amazing. Highly recommended!
Stayed 7 nights in Oct 2024

6/10 Okay

Evelyn M

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Disappointed with the food options
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good The fitness center is old and unkept. The spa is nice Food is pretty good
Stayed 3 nights in Oct 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort.
Stayed 7 nights in Oct 2024

2/10 Terrible

YAZMIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Filiberto

Stayed 4 nights in Oct 2024

6/10 Okay

Joshua

Liked: Staff & service, property conditions & facilities
This place is small. Will be much better without kids. I went during rainy season and indoor activities weren't great. Good staff though.
Stayed 5 nights in Oct 2024

8/10 Good

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some staff members were very nice always will to assist. Must say leaving the resort and catching a cab they overcharged. Food options were okay.
Stayed 4 nights in Oct 2024