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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
Exterior
View from room
On the beach, white sand, free beach cabanas, sun loungers

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • All inclusive
  • Gym
  • Room service
The price is P19,052
P23,322 total
includes taxes & fees
Jan 11 - Jan 12, 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Pyramid Master Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Master Suite

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
  • 64 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Sian Kaan Master Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 82 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Sian Kaan Standard

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 35 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Pyramid Junior Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Pyramid Standard, NonRefundable)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room (Pyramid Standard, NonRefundable)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Pyramid Ocean Front

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Ocean Front

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Pyramid Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Standard

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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6.0 out of 10, (1473)
The price is P15,827
P19,639 total
includes taxes & fees
Jan 3 - Jan 4, 2025
Grand Oasis Cancun - All Inclusive
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About the neighborhood

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Oasis Arena - 1 min walk
  • Maya Museum of Cancun - 8 min walk
  • Iberostar Cancun Golf Course - 10 min walk
  • Aquaworld - 10 min walk
  • Delfines Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Upscale all-inclusive property near Iberostar Cancun Golf Course
Consider a stay at The Pyramid Cancun By Oasis - All Inclusive and take advantage of a casino, 2 beach bars, and a poolside bar. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and sun loungers. Indulge in a manicure/pedicure, a facial, and a massage at Sensoria Spa, the onsite spa. At the 13 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Fitness classes and Pilates classes are offered at the gym; other things to do include basketball and beach volleyball. Free WiFi in public areas is available to all guests, along with a grocery/convenience store and a terrace.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • An outdoor tennis court, a free beach club on site, and babysitting (surcharge)
  • A front-desk safe, multilingual staff, and ATM/banking services
Room features
All 320 rooms feature comforts such as air conditioning and free stocked minibars, as well as perks like safes and bathrobes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Childcare services, coffee/tea makers, and housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • Sanitation services: USD 4.57 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Does The Pyramid Cancun By Oasis - All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on Jan 11, 2025 start from P 19,052.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Pyramid Cancun By Oasis - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pyramid Cancun By Oasis - All Inclusive?

Self parking is free at this property.

What time is check-in at The Pyramid Cancun By Oasis - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Pyramid Cancun By Oasis - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Pyramid Cancun By Oasis - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer, tennis, volleyball, and more.

Where is The Pyramid Cancun By Oasis - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Oasis Arena and Iberostar Cancun Golf Course. La Isla Shopping Mall and Delfines Beach are also within 3 mi (5 km).

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 349 out of 1030 reviews" "
Rating 8 - Good. 221 out of 1030 reviews" "
Rating 6 - Okay. 168 out of 1030 reviews" "
Rating 4 - Poor. 118 out of 1030 reviews" "
Rating 2 - Terrible. 174 out of 1030 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad esta muy bonita aunque nones moderno pero los arreglos que le an echo estan muy bien , los 13 restaurantes estan muy bien los jugos buenos los refrescos pueden mejorar
Stayed 5 nights in Dec 2024

8/10 Good

consuello

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the design of the property very nice aesthetics and ambiance. I’d don’t like that it was difficult to glare appointments for the restaurants which limited our food options. Other than the lack of variety and complexity to book appointments everything else was amazing to include the shows.
Stayed 3 nights in Dec 2024

10/10 Excellent

Emanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the shows and the beach was clean
Stayed 6 nights in Dec 2024

10/10 Excellent

Sienna Brooke

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 4 nights in Dec 2024

2/10 Terrible

Rachael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was (at least) a 7 hour power outage causing extreme heat in our building snd some of the dining areas.
Stayed 6 nights in Dec 2024

10/10 Excellent

Joshua M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and clean. Beaches perfect.Great time
Stayed 7 nights in Dec 2024

2/10 Terrible

Kamaljit

Traveled with family
Disliked: Staff & service
An initial crib request was made at the time of booking, followed by a request at check-in, another request to the bell-hop, a call to housekeeping, a request of a housekeeping staff on the floor and finally, another call to the operator for a crib, which finally arrived two days after check-in. There is inconsistency of customer service across the resort; some staff go above and beyond like Lucelly in the concierge and others do not care at all and appear irritated to provide any service. Housekeeping was inconsistent; there was no water in the fridge upon arrival and it was a guess as to what would appear in the fridge - sometimes candy, sometimes chips, sometimes neither. Internet was horrendous. As a premier booking with the black band (highest level), the premium internet was choppy and you were kicked off the server 10 times in the day. Switching to the regular internet was no better. It was like stepping back in time in terms of technology. Nothing was explained at check-in about the perks of having the black band so we missed out on some of those perks that we did not figure out ourselves. Timeshare/Spa/Sales reps roam the lobby and grounds which is a turn-off. The resort is not stroller friendly - our room was on the 5th floor (via elevator) from the first floor that required going up stairs every time, restaurants have stairs. The best part of the hotel is the room service. The rest of the service vanished like the Bermuda Triangle. Will not be back.
Stayed 5 nights in Dec 2024

6/10 Okay

Summi

Disliked: Property conditions & facilities
Rooms are not clean and always smells like walls are moist.
Stayed 2 nights in Dec 2024

6/10 Okay

Milena

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
the hotel is old. stuff is slow. The food was good but not in all the places.
Stayed 7 nights in Dec 2024

8/10 Good

Liticia Leon De

Liked: Cleanliness, staff & service, property conditions & facilities
We love the hotel and our vacations there. Of all the restaurants, we chose Market Place for its food and presentation. Rudy and Emilio know what it means to represent a hotel. They made us feel at home and cared for every detail during breakfast and supper. It's the first service class, for sure. Ricardo and his crew also did their part by cleaning the rooms on time and in good form (Floor 3 Piramide room 5311), which Made us feel like they really cared about our stay. At the beach, the crew caring for the guests and helping bring ceviche and drinks was also super friendly. Overall, all the staff at the hotel are very friendly, but Emilio, Rudy, Ricardo, and his crew went the extra mile. Thank you, guys! You made Oasis Piramide outstanding!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is excellent value for money. Everything is expensive along the beach in Cancun. It is nice to stay at a hotel that both Mexicans and foreigners can afford to enjoy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Norma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt so safe since I arrived to the hotel. Everyone is extremely nice. They have a casino,nightclub,Zumba and dj dancing floor in the swimming pool area. It’s a vacation at pyramid Cancun oasis. Definitely going back.safe all the way!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sawson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent high quality dining and the workers at the kiddo zone are angels
Stayed 6 nights in Nov 2024

10/10 Excellent

Tetyana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very old, water is off white and has smell😬 hotel should provide atleast make up wipes, or somewhat toiletries. But the property outside is gorgeous, loves everything except the hotel…
Stayed 8 nights in Dec 2024

2/10 Terrible

jorge

Traveled with family
Housekeeping poor
Stayed 5 nights in Dec 2024

8/10 Good

LATOYA, PHILADELPHIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are rather old. Pools need more chairs to accommodate the volume of guest staying at the resort
Stayed 2 nights in Dec 2024

2/10 Terrible

MAURICE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Amanpreet Singh

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Not gonna lie had a bunch of uncomfortable situation related to booking nobody wanted to accommodate and made it a pretty bad experience but other than that the cleaners can do better for the room and the restaurants and areas around the hotel are the best parts
Stayed 5 nights in Dec 2024

8/10 Good

Denver Layne

Liked: Cleanliness
Stayed 6 nights in Nov 2024

4/10 Poor

Sergey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertising was like a nice resort but in really not clean and service is bad had to keep asking for water, shampoo, soaps and cleaning not very good
Stayed 10 nights in Nov 2024

10/10 Excellent

Travis Dylon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Have never stayed at an all inclusive. The many dining choices was a favorite, the entertainment was fantastic, our last night they had a Fire show in the Pyramid!
Stayed 5 nights in Nov 2024

6/10 Okay

kelly

short staff on the food area and food could be better
Stayed 4 nights in Nov 2024

2/10 Terrible

Nicole Alexandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management could not care less about you once they take your money. First major issue is the man I was travelling with ended up being aggressive and threatening towards me, the room was under my name and paid for by me so he was asked to leave, I let the front desk know I was being threatened by this man and didn’t feel safe and they assured me he wouldn’t be able to bother me any more as now a single female traveller but he was let back in the next day. My entire stay I was told I was given a room “upgrade” which put me in a room surrounded by construction, I complained daily but staff did nothing and refused to move me to a different room or compensate. I spent my “relaxing vacation” stuck in a room listening to jack hammering that was so loud it shook the walls and having to deal with a man who shouldn’t have been let back on the resort harassing me for over a week. Avoid this resort at all costs, especially if you’re a single female.
Stayed 8 nights in Nov 2024