Manhattan hotel rooms a the Hyatt Hotels

"The staff was very friendly and helpful with answering our questions, as we were first time visitors"

"Room Order breakfast not good"

"AC was my only complaint, soon as i mentioned it to management "Omar" he moved us to a better unit. The staff in general was great! I really enjoyed my stay. It's dead center in the middle of where i wanted to be. Times square, what a great experience!"

"The hotel was very nice. Great location and friendly staff."

"Everything"

"Overall, excellent stay. Close to pretty much everything from Times Square to Macy's to theaters, subway, all kinds of restaurants, etc. I loved that the hotel was modern and clean. The staff actually does an excellent job keeping the hotel clean and they tend to your requests in a timely matter. The only thing I would change about this hotel is to probably have some type of security because anyone can come in the hotel without having access. A suggestion for increased security would possibly be to add having to scan your hotel key to access the elevator so that non-guests won't be able to go any further than the lobby. One other suggestion is to add the ability to utilize your external streaming devices on the tv in the hotel, ie: Firestick, Roku, etc. because it gets a little pricey paying to watch movies on the tv in the room. Other than that, Arlo is our go to hotel next time in New York. "

"It was affordable and quaint. For the size and limits, the price was worth it considering the competition. There’s value there."

"We had an amazing time! Love this hotel, I have stayed here the last 2 times I have been in the city! Rooftop is amazing, lobby bars are nice, great location within walking distance to Katz Deli, Sweet Chick, Russ & Daughters & so much more! "

"Fabulous. No complaints. Absolute perfect location. Hotel was amazing. Best one we stayed in by far in NYC. From front desk to valet! And lastly, so lovely was Justina our house keeper! Thank you thank you 🎄"