Hawaii Island hotel rooms a the Independent

"The property in Hawaii is beautiful tranquil with natural open architecture. Adorned with trees and flowers and plants that complement the hotel’s charm. Customer service is A "

"All was excellent except for a 3:00 am fire alarm."

"Wonderful staff. We got a recently renovated room with a kitchenette which was great. This place is not new and it’s not fancy. But we don’t need that. It felt like home. And I must repeat: the staff was wonderful. "

"Excellent location outside of the Ali’i Drve congestion. The accommodation was huge, the kitchen large , the balcony large…I never expected so much room. Our view was gorgeous of the ocean and cliffs only about 100 feet away. Sea Village was quiet, the staff were welcoming and everything was great."

"This is an old property that is a great retreat in spite of it's foibles. Three years ago when I stayed he my concern was the safety of the neighborhood. There has been a remarkable change for the better. For the price you can't beat it. The staff is wonderful. "

"We were greeted upon arrival and got an early check-in which was very nice. There are lots of room options, and our building had a common area with a fireplace. A very friendly young man even can to light it for us! The place uses catchment for showering and out of the tap but supplies bottled water for drinking. I do wish that bottle wasn't located in the bathroom. We had a two night stay and did not get a room refresh although the staff said to just ask and we could get whatever we needed...

"The rains definitely started to fall two days into our 3 day visit to Hilo and we desired to move from our relatively off-grid Hipcamp (which we loved!) into an actual hotel room with amenities. Dolphin Bay has been a bucket list hotel for me and sure enough, I checked Hotels.com to see if they had a room on the fly and they did! and one with a kitchen...PERFECT! Chrissy was so friendly and welcomed us and told us about things to see locally. The kitchen was immaculate and well set up. We...

"The room was clean and comfortable, but could use some updates."