Gotemba hotel rooms a the Livemax

"This hotel offered breathtaking views of the lake. My husband and I opted for a room with a private open air bath which was amazing. Note though that the bath only fits one person at a time, and there is no view of the lake which was disappointing. Instead we faced a weird parking lot. The staff is very kind and go above and beyond to make your stay pleasant. The food has good options, but it is the same dishes everyday. The free wine and beer was a nice touch! Some tips on the area: there is not much immediately around the hotel. You will need to take the bus or ropeway to access other things. We LOVED the open air museum which was a 30 minute bus ride away. The hotel offers a shuttle from the train station to the hotel (it’s about an hour away) Make your reservations to the train station in advance! We were unable to get a reservation because they were already booked. We ended up taking a bus to and from Shinjuku (Tokyo) which was really easy because it was a straight shot to and from the hotel. Lastly, I was surprised how many small children were at the hotel. There were several that were loud and screamed a lot during our dinner, and then breakfast the next morning. We didn’t love that since this was supposed to be about rest and relaxation. We spoke to the staff moved us to a quieter dining area."

"The staff was so lovely and polite and very accommodating. The room and bathroom were very clean and spacious. They provide plenty of shuttles to get around to the bus and train stations. Also very accommodating for food. The onsen and amenities were lovely. Toyoma handled our check in and was so wonderful. Our dinner server was Bishnu and he was also so so helpful and kind"

"The environment and room design is excellent and make people feel very relaxing. The buffet dinner is reasonably priced with various choices and good quality. It’s really a great decision to stay one night in this hotel to allow sufficient time to do shopping and enjoy the tranquility of the environment and the onsen, it’s a great experience! "

"This property exceeded our expectations! We were greeted with a welcome treat, Our room was lovely, the location was ideal, and breakfast was delicious. They even helped us store our luggage and rent bikes to enjoy the beautiful day."

"A truly amazing property with a beautiful garden. Lots to do and explore outside of just the regular stay. Complimentary Mini tea ceremony and sake were great! "

"Modern hotel, great views of Mt Fuji and minutes away from Gotemba Premium Outlets. Spacious room and bathroom "

"Good hotel with free breakfast"

"This hotel is amazing. We have 3 people staying and all the staff are very friendly. Transportation is not an issue at all. The hotel provides free shuttle service (scheduled) in between odawara station and also free pick up/ drop off service (no reservation needed) to Gora station. The private onsen is awesome, just a little disappointment is we are facing the river which they are having big construction during the day time. You will hear the noise if you are in your room during day time."

"Best experience ever! The onsen is fun and the view is magnificent and the Japanese style room is just awesome! I love their PJ and I wish they would sell them… but we had wonderful memories here."