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"We absolutely loved our 3 night stay here. The bartenders at Firefly are awesome. The front desk staff is super friendly. The pool area is super cool. The timing of everything is perfect. My husband and I are night owls and late risers. Check out is at 11am and pool isn’t closed until midnight, which is super good for us. We were visiting for our 7th anniversary and looovvveeedd every second of it. "

"Great! "

"I really love it "

"Always our first choice for a hotel in Gatlinburg. Quiet, clean, and professional staff. "

"Very clean and nice staff"

"👍"

"Great property and great location. "

"This property was very clean, the furniture in our room had a log cabin feel. The bathroom was small and the tub was hard to get into as I have some mobility issues, but I managed. Our tv wasn't working when we got there, we called and they tried to fix it but couldn't, so they traded our for a different one. Our room was cleaned everyday. The back door of our room was overlooking the creek with a couple of chairs and a small table to enjoy the sounds. The trolley stops right outside of the main building so that was very convenient. The pool looked beautiful but we never use it. The breakfast was sausage flavored gravy, biscuts, pancakes, bagels, dry cereal, yogurt, juice, milk and coffee. We ate there one morning, but across the street was a wonderful pancake place. We will stay here again."

"It was a nice place. Needs some updating. "