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"The rooms were very clean and the bed was comfortable. The staff were really nice and it was a plus that the trolley stopped right in front of the hotel. Would recommend it's a good place to stay."

"Best family hotel in Gatlinburg! Will definitely stay again when me and my wife and two girls come back! There’s so much to love about this hotel! Pool, water slide, and lazy river are stunning. Food at the pool is great, breakfast options awesome and kept us full :). I’m a fanatic about cleanliness and this hotel was spotless. Love the feel and friendliness of the hotel. If I were to make improvements to hotel: Bed frame stuck out from mattress(hit with shins several times), water pressure was low, more hooks on bathroom would be helpful, walk to downtown was easy but walk up in the heat was tiresome…"

"The property is in a perfect location. You can walk to anything you want to do in downtown Gatlinburg. The property is fantastic and the pool is just great. "

"Great stay"

"We stay here every time we are in the area. Comfortable rooms, nice staff, great area. You won’t be disappointed."

"We love the indoor pool! Its perfect for the kids after a long day of fun. We also love how there is a trolley stop right out front. And we ate at the restaurant twice and loved it both times. "

"Right at the entrance Road to the Great Smoky Mountain national Park but you could still walk anywhere in town. Restaurants available the moment you walk off the property. "

"Excellent service "

"This was a great place to stay overnight to visit the area. It was family friendly. The staff was kind and the entire hotel was very clean. "