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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Hotel with free breakfast, a short walk to SkyPark

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Lobby
Lobby
Premium bedding, down comforters, pillowtop beds, desk
Exterior

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Pool
    Pool
  • Air conditioning
    Air conditioning
The price is P5,128
P6,370 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed, Accessible (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Accessible (Double Queen, Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (Double Queen, Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Accessible (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 93 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Accessible (One Bed King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (One Bed King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (One Bed King)

Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

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The price is P7,964
P8,979 total
includes taxes & fees
Dec 2 - Dec 3
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About the neighborhood

Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.5 km
  • SkyPark - 7 min walk - 0.6 km
  • Gatlinburg Space Needle - 7 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 14 min walk - 1.2 km
  • Anakeesta - 14 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Pancake Pantry - ‬11 min walk
  • ‪Donut Friar - ‬11 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬7 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel near Ripley's Aquarium of the Smokies
Located close to Gatlinburg Convention Center and Gatlinburg Space Needle, Comfort Suites Gatlinburg Downtown-Convention Center provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. Free in-room WiFi and a snack bar/deli are available to all guests.
Additional perks include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, a TV in the lobby, and a water dispenser
  • Luggage storage, coffee/tea in the lobby, and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and sofa beds
  • Mini fridges, microwaves, and irons/ironing boards
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on Dec 8, 2024 start from P 5,128.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Gatlinburg Downtown-Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Gatlinburg Downtown-Convention Center?

Self parking is free at this property.

What time is check-in at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-out is at 11:00 AM.

Where is Comfort Suites Gatlinburg Downtown-Convention Center located?

Located in the heart of Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Ziplines and Gatlinburg Convention Center. SkyPark and Gatlinburg Space Needle are also within 10 minutes.

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 275 out of 385 reviews" "
Rating 8 - Good. 79 out of 385 reviews" "
Rating 6 - Okay. 19 out of 385 reviews" "
Rating 4 - Poor. 5 out of 385 reviews" "
Rating 2 - Terrible. 7 out of 385 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Geneva

Stayed 1 night in Oct 2024

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, however the desk staff was not friendly and seemed preoccupied with phones. Breakfast was not great but not horrible.
Stayed 2 nights in Nov 2024

8/10 Good

Harleigh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

PandK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara, Nashville

The property was very clean. The parking was tight squeeze. Location was a bit of a walk from main strip. The hotel itself was quiet. Barely saw any other tourist. I would stay here again& recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Ricky

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable
Stayed 1 night in Nov 2024

10/10 Excellent

Ally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place - all of the staff we met were wonderful !!!
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very nice and clean. WiFi is fast. Parking is a little tight if you have a big vehicle. Close walk to the main strip.
Stayed 1 night in Nov 2024

10/10 Excellent

Ishaq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Udhaya Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Gaitlinburg, TN and staying at this hotel. My family & I loved it! Very nice modern hotel. Super clean! Walking distance to the strip didn't really have to use our vehicle. We were able to walk back & fourth to our hotel room. Will stay here again next time we visit & recommend to friends! Free breakfast included at hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sanket

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Oct 2024

10/10 Excellent

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it so far hotel looks new
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like most places in the mountains parking is tight but very doable !!! We drive a Yukon xl and made it work . Amazing hotel !! Very friendly staff!!! Clean , clean and clean !! Very positive experience!! Would recommend !!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights and the hotel and room was very clean. A/c worked well. We choose this hotel because of location and we were not disappointed. We walked to the strip at night and felt totally safe
Stayed 2 nights in Oct 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 3 nights in Oct 2024

10/10 Excellent

It's

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 would recommend, such a perfect choice.
Stayed 2 nights in Oct 2024

8/10 Good

JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property. Very clean and friendly staff. Only downside was breakfast was not very good.
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Traveled with partner
Liked: Amenities
It was new and clean, good service for clean towels
Stayed 5 nights in Oct 2024

2/10 Terrible

Katherine

Traveled with family
Disliked: Cleanliness, staff & service
Terrible customer service at this property before we even checked in! We booked this hotel because they advertise cribs, which we need for our daughter. I had her included with her age on the reservation and even contacted the hotel two days before arrival confirming our reservation would include a crib/pack n play. I received a response via the Expedia app “confirming” my request. I called the hotel shortly before our arrival to verify they had the pack n play in our room. The receptionist at the desk told us they are “first come, first serve” and there were none available. I was told my reservation was through Expedia and that it was their problem and mine, not the hotel’s. When I explained I had a confirmation from the hotel a few days prior confirming my request and maybe it was already in the room, not storage she again said not her problem and refused to check. I asked what her suggestion was for where my baby was supposed to sleep, she hung up the phone on me. When I tried to call back to speak to a manager, my phone call was ignored repeatedly. After reaching out to choice hotels and Expedia- they too told me they could not reach the hotel and then finally that a manager could not be reached either. I was promised by choice hotels that the owner and/or manager would reach out to me within hours- which never happened. We chose not to stay at this hotel due to poor service and zero communication. This is how they treat guests before they even walk through the door.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vishwanath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Randall Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast could be better
Stayed 3 nights in Oct 2024

4/10 Poor

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was clean. But the parking was very tight. The parking spots were small and you had to be extremely careful to avoid hitting another car when parking or leaving the parking spot. One morning I literally had to claim over from the passenger side to get in the driver seat. Because the car next to me was to close to open the driver’s door.
Stayed 2 nights in Oct 2024