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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Hotel with free breakfast, a short walk to SkyPark

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Property amenity
Premium bedding, down comforters, pillowtop beds, desk
Restaurant
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Pool
    Pool
  • Air conditioning
    Air conditioning
The price is P 5,794
Price available on 11/17/2024
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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed, Accessible (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Accessible (Double Queen, Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (Double Queen, Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Accessible (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 93 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Accessible (One Bed King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (One Bed King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (One Bed King)

Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 5 min walk
  • SkyPark - 7 min walk
  • Gatlinburg Space Needle - 7 min walk
  • Ripley's Aquarium of the Smokies - 14 min walk
  • Anakeesta - 14 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Pancake Pantry - ‬11 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬7 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel near Gatlinburg Convention Center
Located close to Gatlinburg Space Needle and SkyPark, Comfort Suites Gatlinburg Downtown-Convention Center provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. Free in-room WiFi and a snack bar/deli are available to all guests.
Additional perks include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, coffee/tea in the lobby, and smoke-free premises
  • A TV in the lobby, a 24-hour front desk, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and sofa beds
  • Mini fridges, microwaves, and irons/ironing boards
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of Nov 2, 2024, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on Nov 17, 2024 start from P 5,794.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Gatlinburg Downtown-Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Gatlinburg Downtown-Convention Center?

Self parking is free at this property.

What time is check-in at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-out is at 11:00 AM.

Where is Comfort Suites Gatlinburg Downtown-Convention Center located?

Located in the heart of Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Ziplines and Gatlinburg Convention Center. SkyPark and Gatlinburg Space Needle are also within 10 minutes.

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 252 out of 356 reviews" "
Rating 8 - Good. 74 out of 356 reviews" "
Rating 6 - Okay. 18 out of 356 reviews" "
Rating 4 - Poor. 5 out of 356 reviews" "
Rating 2 - Terrible. 7 out of 356 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

It's

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 would recommend, such a perfect choice.
Stayed 2 nights in Oct 2024

8/10 Good

JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property. Very clean and friendly staff. Only downside was breakfast was not very good.
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Traveled with partner
Liked: Amenities
It was new and clean, good service for clean towels
Stayed 5 nights in Oct 2024

2/10 Terrible

Katherine

Traveled with family
Disliked: Cleanliness, staff & service
Terrible customer service at this property before we even checked in! We booked this hotel because they advertise cribs, which we need for our daughter. I had her included with her age on the reservation and even contacted the hotel two days before arrival confirming our reservation would include a crib/pack n play. I received a response via the Expedia app “confirming” my request. I called the hotel shortly before our arrival to verify they had the pack n play in our room. The receptionist at the desk told us they are “first come, first serve” and there were none available. I was told my reservation was through Expedia and that it was their problem and mine, not the hotel’s. When I explained I had a confirmation from the hotel a few days prior confirming my request and maybe it was already in the room, not storage she again said not her problem and refused to check. I asked what her suggestion was for where my baby was supposed to sleep, she hung up the phone on me. When I tried to call back to speak to a manager, my phone call was ignored repeatedly. After reaching out to choice hotels and Expedia- they too told me they could not reach the hotel and then finally that a manager could not be reached either. I was promised by choice hotels that the owner and/or manager would reach out to me within hours- which never happened. We chose not to stay at this hotel due to poor service and zero communication. This is how they treat guests before they even walk through the door.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vishwanath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Randall Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast could be better
Stayed 3 nights in Oct 2024

4/10 Poor

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was clean. But the parking was very tight. The parking spots were small and you had to be extremely careful to avoid hitting another car when parking or leaving the parking spot. One morning I literally had to claim over from the passenger side to get in the driver seat. Because the car next to me was to close to open the driver’s door.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deguang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quite new hotel. The room is spacious, clean, and comfortable. All the amenities are very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and safe for me and my girls traveling alone.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient to the places that we wished to visit. The price was competitive. The room was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rodney

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new, spacious room. Helpful staff, loved the location, too. Breakfast provide was limited in terms of selections.
Stayed 3 nights in Oct 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was convenient to downtown Gatlinburg. One of elevators was down so that was aggravating.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chimene

Liked: Cleanliness, staff & service, property conditions & facilities
Off the main road but very safe and great value
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean and close, walking distance to Gatlinburg.
Stayed 2 nights in Oct 2024

6/10 Okay

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very clean building and friendly staff. However, one elevator was down our entire stay and the permit in the elevator was expired (it was a temporary construction permit that expired when the building was completed). Overall it is a nice hotel but parking is very narrow and difficult to get in and out.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need Housekeeping please , if you don’t ask , they don't do your rooms .
Stayed 4 nights in Oct 2024

6/10 Okay

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: The hotel is very new so its sharp and clean. The rooms are nice with good space. The location is very convenient and easy walk to the Parkway Cons: The hotel is loud. You can easily hear kids running on the floors above you. Standard hotel procedure is to put guests with kids on lower floors and guests without on upper floors. The staff here clearly do not understand this. When I contacted the staff to discuss this, there was no change. The front desk staff were friendly but not helpful. They were more interested in their phones. I was told when checking out that they would not print a receipt, Expedia would send this to me. Upon checking my emails from Expedia I found this was not the case and had to call back to the hotel to have this corrected. The staff member then did email my receipt. The breakfast is just average compared to the many Comfort Inn / Choice Hotels we have stayed in. The breakfast attendant was not friendly and also more concerned with her phone. Lastly the parking spaces are small even for a car. I mean ridiculously narrow. I'm sure it just met the minimal code for a parking space. Glad I had my car and not SUV., which I avoided parking next to. I would not recommend staying at this hotel. I certainly will not on a return trip
Stayed 4 nights in Oct 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spacious handicap room with comfortable couch and beds. I was allowed to park my electric scooter inside the room.
Stayed 3 nights in Oct 2024

2/10 Terrible

Emily

Stayed 1 night in Oct 2024

10/10 Excellent

Linda, Chuckey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the Gatlinburg parkway. Wish there were more different options for breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. Staff were very nice and accommodating. Free breakfast a plus,nice big tv a plus. Beds were comfortable also. The people above us were kind of noisey but not the staffs fault. Definitely would stay there again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLEAN AND NICE ROOMS
Stayed 1 night in Sep 2024

6/10 Okay

Gopal

Stayed 4 nights in Sep 2024