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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Hotel with free breakfast, walk to SkyPark

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Premium bedding, down comforters, pillowtop beds, desk
Restaurant
Lobby
Premium bedding, down comforters, pillowtop beds, desk
Reviews
9.2

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included
The price is P8,488
P10,452 total
includes taxes & fees
Jul 11 - Jul 12

Explore the area

Map
321 Reagan Drive, Gatlinburg, TN, 37738
  • Popular LocationGatlinburg Convention Center5 min walk
  • Popular LocationRipley's Aquarium of the Smokies14 min walk
  • Popular LocationAnakeesta14 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)76 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

It was very clean and quiet, close to attractions.
TOM
Jun 27, 2024
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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed, Accessible (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Accessible (Double Queen, Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (Double Queen, Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Accessible (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Accessible (One Bed King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (One Bed King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (One Bed King)

Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Gatlinburg

Located in Gatlinburg, Comfort Suites Gatlinburg Downtown-Convention Center is in the city center and in the mountains. SkyPark and Ole Smoky Moonshine Distillery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Great Smoky Mountains National Park and The Ripken Experience - Pigeon Forge. Ripley's Aquarium of the Smokies and Gatlinburg Space Needle are not to be missed.
Visit our Gatlinburg travel guideOpens in a new window

What's nearby

  • Gatlinburg Convention Center - 5 min walk
  • SkyPark - 7 min walk
  • Ole Smoky Moonshine Distillery - 8 min walk
  • Ripley's Aquarium of the Smokies - 14 min walk
  • Anakeesta - 14 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Crawdaddy's Restaurant & Bar - ‬7 min walk
  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Mellow Mushroom - ‬8 min walk
  • ‪Pancake Pantry - ‬11 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel near Ripley's Aquarium of the Smokies
Comfort Suites Gatlinburg Downtown-Convention Center is located close to Gatlinburg Convention Center and Gatlinburg Space Needle, and provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. Free in-room WiFi and a snack bar/deli are available to all guests.
Additional perks include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, coffee/tea in the lobby, and luggage storage
  • Outdoor furniture, a water dispenser, and a 24-hour front desk
Room features
All 89 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and sofa beds
  • Mini fridges, microwaves, and irons/ironing boards
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of Jun 28, 2024, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on Jul 8, 2024 start from P 8,987.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Gatlinburg Downtown-Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Gatlinburg Downtown-Convention Center?

Self parking is free at this property.

What time is check-in at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-out is at 11:00 AM.

Where is Comfort Suites Gatlinburg Downtown-Convention Center located?

Located in the heart of Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Ziplines and Gatlinburg Convention Center. SkyPark and Gatlinburg Space Needle are also within 10 minutes.

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 100 reviews" "
Rating 8 - Good. 19 out of 100 reviews" "
Rating 6 - Okay. 8 out of 100 reviews" "
Rating 4 - Poor. 1 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

TOM, dexter

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It was very clean and quiet, close to attractions.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience
Stayed 2 nights in Jun 2024

8/10 Good

Preyshaun

Liked: Cleanliness, staff & service, property conditions & facilities
Small parking spaces but not impossible
Stayed 3 nights in Jun 2024

10/10 Excellent

Dennis

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Husband and I vacationed in Gatlinburg Tennessee and the hotel was very nice and clean. Breakfast was great. Staff was very friendly and helpful. We had one huge problem. The parking lots were too small. They should have been bigger. Worried that my car was going to get damaged due to the tightness and closeness of the parking spaces. Suggestion, repaint the spaces with a little more room.
Stayed 3 nights in Jun 2024

8/10 Good

Carlos, Fairdale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, hotel is new. Only things against: they don't have quarter for the washer/dryer machines, they should add some debit/credit options to pay. They can change the breakfast options, we stayed 5 days and all of the days were exactly the same every day.
Stayed 5 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice updated property. Daughter cut herself and the front desk supplied bandaids.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jamiee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed and was convenient to downtown.
Stayed 2 nights in Jun 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking very tight.
Stayed 1 night in Jun 2024

8/10 Good

Hari

Liked: Cleanliness, staff & service, property conditions & facilities
The property is new and clean and the rooms are spacious and adequately furnished. Parking is bit cramped but can be dealt with. Breakfast needs improvement
Stayed 1 night in Jun 2024

8/10 Good

Mylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area, clean facility, nice staff!
Stayed 1 night in Jun 2024

10/10 Excellent

cheng, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel, clean and comfortable!
Stayed 1 night in Jun 2024

6/10 Okay

Jennifer

Liked: Staff & service, property conditions & facilities
The parking spots are not big enough for a minivan. Any of them. Like they literally can't fit inside the lines. And they are back to back so close that you can't back out without touching the car behind you. New building is nice and it is a close walk to the sites but the parking was a deal breaker. We wouldn't stay again.
Stayed 5 nights in Jun 2024

6/10 Okay

Jackie

Traveled with partner
Liked: Cleanliness, staff & service
Hotel receptionists was friendly.. breakfast was disappointing. They were having grand opening but more like big family gathering. From adults to children blocking entrance, elevator, parking .hotel seem neglected due to grand opening. Thet should have changed title to family gathering. Grand opening should be for customers i though? We left one day early mainly due to noises from events
Stayed 3 nights in Jun 2024

6/10 Okay

Kristi, Alto

Liked: Property conditions & facilities
We had an adjoining room, and the child was noisy, screaming. Whoever was above us walked, jumped, fell ...who knows, but it was noisy and annoying.
Stayed 2 nights in Jun 2024

10/10 Excellent

Herbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property only a couple of blocks from downtown.
Stayed 1 night in Jun 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again! It’s new and very clean! There is an indoor pool on the bottom floor, which was nice. The continental breakfast was good as well. Crystal, at the front desk, was super sweet and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. New and clean facility.
Stayed 1 night in Jun 2024

10/10 Excellent

Daryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy. The Hotel was very clean. This location was a short walk to the strip, and took away the hassle of paid parking. I will definately book again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was very nice and clean. Rooms are spotless and smell very clean. There was no hallway noise or noise from other rooms that we could hear in our room. Staff were very helpful and pleasant. The hotel is in walking distance to the strip of shops and dining. I look forward to staying here again in the future.
Stayed 1 night in Jun 2024

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Jun 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Newly opened. Lovely staff. Still walkable to the strip.
Stayed 1 night in Jun 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing and helpful. Room was spacious, great for a family of 5. Pool was warm. Huge dining area for breakfast but very few options for breakfast. Otherwise good stay
Stayed 1 night in Jun 2024