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Crossroads Inn & Suites

2.5 star property
Hotel with free breakfast, a short walk to Anakeesta

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crossroads Inn & Suites

Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
The price is P3,115
P4,108 total
includes taxes & fees
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed (Seasonal Fireplace)

Premium bedding, desk, blackout drapes, iron/ironing board

Single Room, 1 King Bed (Seasonal Fireplace)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Fireplace

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Premium bedding
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace, Jetted Tub

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Fireplace, Jetted Tub

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for LOFT room ,1 king bed with jetted tub

Premium bedding, desk, blackout drapes, iron/ironing board

LOFT room ,1 king bed with jetted tub

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Property grounds

Brookside Lodge

Pool
Breakfast included
Kids pool
Parking included
8.4 out of 10, Very Good, (1942)
The price is P2,574
P3,440 total
includes taxes & fees
Jan 5 - Jan 6, 2025
Brookside Lodge
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About the neighborhood

Map
Gatlinburg, TN

What's nearby

  • Anakeesta - 6 min walk - 0.5 km
  • Ripley's Aquarium of the Smokies - 7 min walk - 0.6 km
  • SkyPark - 13 min walk - 1.1 km
  • Gatlinburg Space Needle - 14 min walk - 1.2 km
  • Gatlinburg Convention Center - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬7 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬11 min walk
  • ‪Subway - ‬7 min walk
  • ‪Ole Red - ‬3 min walk

About this property

Crossroads Inn & Suites

Hotel near Ripley's Aquarium of the Smokies
Close to Anakeesta and SkyPark, Crossroads Inn & Suites provides free self-serve breakfast, laundry facilities, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • A 24-hour front desk, a TV in the lobby, and coffee/tea in the lobby
  • A vending machine and an elevator
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 78 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 2 2025 to March 31 2025 (dates subject to change):
  • Breakfast

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg

Frequently asked questions

Does Crossroads Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Crossroads Inn & Suites?

As of Dec 18, 2024, prices found for a 1-night stay for 2 adults at Crossroads Inn & Suites on Jan 5, 2025 start from P 3,115.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crossroads Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crossroads Inn & Suites?

Self parking is free at this property.

What time is check-in at Crossroads Inn & Suites?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Crossroads Inn & Suites?

Check-out is at 11 AM.

Where is Crossroads Inn & Suites located?

Located in Downtown Gatlinburg, this hotel is within a 10-minute walk of Ripley's Mountain Coaster, Anakeesta, and Ripley's Aquarium of the Smokies. SkyPark and Gatlinburg Space Needle are also within 15 minutes.

Crossroads Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 555 out of 1189 reviews" "
Rating 8 - Good. 348 out of 1189 reviews" "
Rating 6 - Okay. 156 out of 1189 reviews" "
Rating 4 - Poor. 75 out of 1189 reviews" "
Rating 2 - Terrible. 55 out of 1189 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Gerald

Disliked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Ona, Mt Juliet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Would recommend and we would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

S

Stayed 1 night in Nov 2024

10/10 Excellent

S

Stayed 1 night in Nov 2024

10/10 Excellent

Demario

Stayed 4 nights in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Hannah

Stayed 2 nights in Dec 2024

6/10 Okay

Geania

Traveled with partner
Liked: Property conditions & facilities
this place could use a good face lift. the bathroom had joint putty all over the walls where the manager was planning to touch up the holes, and never got back to it. you could feel cold air around the vanity in the bathroom. the heat worked great. the room was either really hot or really cold. the shower was relaxing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeffery

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was very helpful and the room was amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Madisyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, renovated, and walking distance to everything on the strip!
Stayed 1 night in Nov 2024

4/10 Poor

Rebecca Crystal

Disliked: Cleanliness, property conditions & facilities
The reservation wasnt ready for tume it was supposed to be. It the room, the floors were sticky and the carpet was stained and ripped up where it went from tile to carpet. The fridge didnt seem to work. Wont be staying here again
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie or Jeff

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time we have stayed here. I can’t wait to book for next year.
Stayed 3 nights in Nov 2024

10/10 Excellent

Aiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación! Muy limpio el hotel y la atención fue genial
Stayed 2 nights in Nov 2024

8/10 Good

james, lebanon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room. Older hotel but updated. Really good breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca Rios

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice Clean Friendly... Easy access to Town and Shopping.
Stayed 2 nights in Nov 2024

8/10 Good

Olga

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: downtown Gatlinburg is within walking distance. This was a plus since driving through downtown is bumper to bumper and parking in downtown is over $20. Getting to Pigeon Forge was an easy drive. The room was spacious. We selected a king room with fireplace which had a sofa bed too. Fireplace didn’t warm the room though. Refrigerator in room too. Check in staff polite. Con: free breakfast tasted gross. When we arrived at 9 there was no food. We had to find an employee to ask for food and it took 10 minutes to bring out. Dining room was filthy and no one around to clean up. We went out for breakfast every morning after. Also reception area smells heavily of marijuana. That’s because there’s a dispensary attached next to hotel reception .
Stayed 5 nights in Nov 2024

6/10 Okay

Iván

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard, Cumming

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Declan

Traveled with partner
Liked: Staff & service, amenities
We enjoyed our stay, nice breakfast. Staff were friendly and helpful. Beds were comfortable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hein Htet

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was incredible the rooms were beautiful as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Nipul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and close to evetthibg
Stayed 1 night in Nov 2024