Palaces in Vietnam

"I would like to express my sincere gratitude for the exceptional service provided by the hotel staff. Their commitment to exceeding our expectations consistently enhanced our experience, making our stay truly enjoyable. The breakfast offerings, particularly the fresh fruits and vegetables, were delightful, and all the dishes were of outstanding quality. The hotel’s location, conveniently situated near Hoan Kiem Lake, facilitated our exploration of the area. Additionally, I had concerns about potential noise due to the central location; however, the hotel proved to be remarkably quiet. The bed and pillows were exceptionally comfortable, allowing for a restful night’s sleep. Thanks to the attentive service from the staff, my family and I enjoyed a relaxing and memorable trip, returning home with wonderful memories. Thank you once again for your outstanding hospitality. "

"The hotel has a good location. The staff were also very friendly. However, there were no employees who could speak Korean. The bed sheets were dirty on the first day, but they were replaced after talking to the lobby."

"service of the staff is excellent "

"Annabelle at the front desk was very helpful and friendly throughout our stay. The hotel is located within walking distance of many food establishments and shopping. The hotel can also arrange tours for you and can arrange transport to and from the airport "

"Professional staff, clean hotel, welcoming. "

"premier room was big, including kitchen and lounge. Next door to a modern shopping centre.View of river"

"All staff were so friendly and helpful. Food options are quite expensive but good quality. "

"What an amazing stay I had at this hotel! The room, the service, and the food were absolutely outstanding! I couldn’t give a high enough rating… Definitely a highlight of my stay in Hanoi!"

"Excellent service"