Luxury Hotels in Tulum, Quintana Roo

"Our experience here was better than average based on the reviews. For travel on a budget, we had a great time. There were plenty of things that didn't work, or weren't available, but I found myself enjoying the things that did and were. We had some standout staff members who were super friendly, like Faustino and Fernando, that made us some of the best margaritas we have ever drank! The food we had was flavourful, served quickly, and felt good to eat (no sickness here). The room was...

"A fantastic experience! Highly recommend!"

" My friends and I booked a trip to Tulum, and we used hotels.com to find a condo near the beach. Overall, we were very satisfied with the location, service, and condition of the condo. Initially, our first condo had no working Wi-Fi. Our contact, Lenin, was very helpful and immediately sent workers to investigate. Because it was going to take a couple of days to get the Wi-Fi working, he offered to move us to another condo. It was in the same complex, but a different building. It was honestly...

"Großes arparment gemütlich eingerichtet man fühlt sich wie zu Hause mit Waschmaschine und Trockner und der gut eingerichteten kueche. Leider war es kein poolblick und sauber machen muss Mann selber Wie beschrieben Putzfrau kommt einmal pro Aufenthalt stimmt nicht."

"This property is NOT a hotel. The place is pretty but it’s not a hotel, this is a rental apartment in a gated complex with multiple buildings and Aqua is the name of the building where we stayed. With a nice shared pool, this apartment has a small kitchenette, a dining table for 4 and a couple of sofas in the living room. A washer, dryer and a comfortable king size bed with soft pillows, the bathroom is small but clean. No amenities are provided so bring your own shampoo, conditioner, toilet...

"Excellent value for the price. Beautiful, spacious apartment down the street from the national park/preserved rainforest. Two roomy bedrooms and bathrooms, full kitchen with dishes for up to six, comfy living room, laundry room, lovely patio, two terraces, access to rooftop hacienda and large pool with plenty of lounge chairs. Nit-picky things I'd like to see changed: Plenty of towels but no wash cloths; spotless oven and stove with plenty of stovetop cookware but no bakeware. TVs were mostly...

"Big and beautiful with multiple maintenance issues. One-way streets not marked, a drive to the beach. Well appointed kitchen but minimal hot water, none at all in one half. An alarm clock a few doors away was on for 3 days. "

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