Ross hotel rooms a the Sonesta Hotel

"No AC, and older single pane windows to open. This led to listening to the loud protests going on down the street. The staff at this hotel are extraordinary in every way. That made this hotel a great San Francisco stay!"

"Beautiful and clean! Easy access to fisherman’s wharf and lots of shopping and restaurants in the area. "

"Good location, easily accessed to Fishermans wharf. Not too far from Union square via Uber. Cable cars just around around the corner. The area is generally quiet, although if you have a room at front of the building, be prepared to be woken up by people in street in early hours or garbage trucks on street between 4am-6am. Pool was an added extra and even heated which was an added bonus for being the winter months. "

"The hotel is great and lively. However there was a strong chemical smell which I assume was a cleaner, but it was intolerable. I called the front desk and was told the manager was up on my floor and she would alert them but she was clearly gaslighting me because they never showed. There was no explanation for the smell nor was there an attempt to reach out-just a suggestion to change rooms round 10 pm to the last room available. I was checking out in the morning. It was awful and I had to sleep with a mask no hate wearing masks!"

"goog"

"Place was comfortable. Staff was friendly. Pool was nice, of course they can't control the weather in SF! Area around the hotel was decent. Lots of restaurants on Polk St. Short bus ride to Chinatown."

"Convenient location if you plan on exploring lots of different spots in the Bay Area. Beautiful view of the SF Skyline. The rooms are old and a little beat up. The hotel could use a renovation, but it’s still a solid place to stay, with easy on-site parking. The employees are terrific, in a good mood, and the service we received was great. "

"I liked "

"The staff at the front desk and restaurant were extremely friendly and helpful!! "