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Hilton San Francisco Union Square

4.0 star property
Hotel with bars, a quick walk to Westfield San Francisco Centre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton San Francisco Union Square

Exterior detail
Hiking
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
  • Pet friendly
  • Breakfast available
The price is P7,732
P11,549 total
includes taxes & fees
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Room, 3 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 3 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 5
  • 3 Double Beds

View all photos for View 1 Bed Junior Suite Mobility/Hearing Access Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Junior Suite Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Skyline View Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • Sleeps 5
  • 2 Queen Beds

View all photos for Skyline View - Corner King 1 Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Skyline View - Corner King 1 Bedroom Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for View 2 Beds Mobility/Hearing Access Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 2 Beds Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Corner 1 Bedroom Suite 2 Beds Tower 1

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Corner 1 Bedroom Suite 2 Beds Tower 1

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Pool View with Terrace - 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Pool View with Terrace - 1 King Bed

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 King Bed 1 Bedroom Suite

Living area

1 King Bed 1 Bedroom Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite with Parlor

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

2 Bedroom Suite with Parlor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
2 bedrooms
Hair dryer
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Balcony Skyline View - 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Beds Mobility/Hearing Access Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Beds Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Balcony Skyline View - 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Parlor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (with Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • Sleeps 5
  • 1 King Bed

View all photos for View 1 Bed Mobility/Hearing Access Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Roll-in Shower

Living area

1 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 Bed Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner King Junior Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Corner King Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Floors 20-44)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View (Floors 20-44)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/tub combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Room, 2 Double Beds (Floors 20-44)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Skyline View Room, 2 Double Beds (Floors 20-44)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Designer toiletries
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is P8,929
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About the neighborhood

Map
333 O'Farrell St., San Francisco, CA, 94102

What's nearby

  • Westfield San Francisco Centre - 5 min walk - 0.5 km
  • Moscone Convention Center - 14 min walk - 1.2 km
  • Ferry Building - 3 min drive - 2.6 km
  • Lombard Street - 4 min drive - 2.7 km
  • Pier 39 - 4 min drive - 3.7 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Cityscape Bar and Restaurant - ‬3 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Cafe Mason - ‬1 min walk
  • ‪Hinodeya - ‬2 min walk

About this property

Hilton San Francisco Union Square

Hotel near Westfield San Francisco Centre
Located close to Ferry Building and Lombard Street, Hilton San Francisco Union Square provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Be sure to enjoy a meal at Poached, the on-site restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour health club and a business center.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, access to a nearby health club, and express check-out
  • Tour/ticket assistance, 73 meeting rooms, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 1921 rooms include comforts such as laptop-compatible safes and air conditioning, as well as perks like safes and WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch HDTVs with premium channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Thai, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 74.10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 59.97 for adults and USD 34.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cityscape Sky Bar
  • Herb N' Kitchen
  • Poached
  • The Lobby Bar

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150,293 square feet of conference space
  • 73 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 46 floors
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 59.97 for adults and USD 34.98 for children
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 74.10 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers WiFi in the lobby area only.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does Hilton San Francisco Union Square have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton San Francisco Union Square?

As of Dec 3, 2024, prices found for a 1-night stay for 2 adults at Hilton San Francisco Union Square on Dec 20, 2024 start from P 7,732.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton San Francisco Union Square pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton San Francisco Union Square?

Self parking is available for USD 74.10 per night.

What time is check-in at Hilton San Francisco Union Square?

Check-in start time: 3 PM; Check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Hilton San Francisco Union Square?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton San Francisco Union Square located?

Located in Union Square, this hotel is within 2 mi (3 km) of Westfield San Francisco Centre, Lombard Street, and Ferry Building. Painted Ladies and Pier 39 are also within 2 mi (3 km). Powell St & O'Farrell St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.

Hilton San Francisco Union Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 563 out of 1097 reviews" "
Rating 8 - Good. 265 out of 1097 reviews" "
Rating 6 - Okay. 129 out of 1097 reviews" "
Rating 4 - Poor. 70 out of 1097 reviews" "
Rating 2 - Terrible. 70 out of 1097 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

yifei

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty
Stayed 1 night in Nov 2024

4/10 Poor

Aaron

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal

Stayed 1 night in Oct 2024

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 2 nights in Oct 2024

4/10 Poor

Darnell

Disliked: Cleanliness, amenities
Noisy protesters making noise and banging on things the homeless
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Darnell

Traveled with family
Liked: Staff & service
The room was cool
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio, WINNIPEG

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been 5’s if it wasn’t for the strike
Stayed 1 night in Oct 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
There was a strike
Stayed 4 nights in Oct 2024

6/10 Okay

Holly

Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff were friendly and kind. Professional and knowledgeable. Unfortunately there was a hotel worker strike going on. Lots of banging on metal cans, air horns and megaphones. We received info at check in and apologies but the strike really impacted our stay. The much advertised sky bar was sectioned off on a busy Saturday night for a private party. We could not get a table for over an our and eventually gave up. This was an amenity we really wanted to use. Room was very dirty and dated. Could not use balcony due to worker strike noise. View was amazing. Just not the best stay. We tried to find the silver lining and were happy to be in a great location. Just sad and disappointed that our stay was impacted by the strike.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Stayed 8 nights in Sep 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Too many homeless and drug addicted people around the hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again. My kids enjoyed the stay which
Stayed 1 night in Oct 2024

4/10 Poor

Ellen

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Hotel workers were on strike and I was not notified. Checking in with our bags was a logistical nightmare. Manu services not available
Stayed 2 nights in Oct 2024

2/10 Terrible

Jacqueline

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a horrible stay as they did not let us know about the picketers! Plus a room that was still partially dirty and zero bath towels! Outside was lots of homeless and just felt unsafe to walk around !
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Sep 2024

2/10 Terrible

Joanne, Bronx

Disliked: Cleanliness, property conditions & facilities
Hard to enter hotel due to strikers Yelling and acreaming at guests. Awful. Lounge & restaurant closed. No staff. Request credit for the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Amenities
Great
Stayed 2 nights in Sep 2024

4/10 Poor

Andreh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pink mold presence on bath tub curtain and dirty tub. Found insect in bed. Holes in bed sheets. Vents dirty filled with dust. Also there was an active strike taking place in front of the hotel by the hotel employees. No room service nor housekeeping available due to employees on strike.
Stayed 3 nights in Oct 2024

8/10 Good

Piriyaphat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
Strike also going on when we arrived. Painfully noisy nonstop.
Stayed 3 nights in Sep 2024

8/10 Good

Charmel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a strike by the Hilton employees, very loud noise.
Stayed 3 nights in Sep 2024

2/10 Terrible

Murray

Business traveler
Disliked: Staff & service
Beware the strike action having a major impact on service levels
Stayed 5 nights in Sep 2024