The Westin St. Francis San Francisco on Union Square

4.5 star property
Luxury San Francisco hotel in Downtown San Francisco with a 24-hour fitness center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin St. Francis San Francisco on Union Square

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
View from room
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is P9,535
P13,325 total
includes taxes & fees
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 29 of 29 rooms

Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

Grand Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 Queen Bed, No View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 18.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
LCD TV
Hypo-allergenic bedding
  • 74 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Luxury Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 88 sq m
  • City view
  • Sleeps 8
  • 1 Double Bed

Luxury Room, 1 King Bed, Bay View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 177 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

Luxury Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Luxury Suite, 2 Bedrooms, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 72 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 19 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Signature Suite, 1 Bedroom, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
LCD TV
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
335 Powell Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 1 min walk - 0.0 km
  • San Francisco Museum of Modern Art - 10 min walk - 0.9 km
  • Moscone Convention Center - 13 min walk - 1.2 km
  • Oracle Park - 3 min drive - 2.6 km
  • Pier 39 - 4 min drive - 3.4 km

Getting around

  • Powell St & Geary Blvd Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Union Square - ‬1 min walk
  • ‪The Cheesecake Factory - ‬1 min walk
  • ‪Golden Gate Tap Room - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Shelton Theater - ‬2 min walk

About this property

The Westin St. Francis San Francisco on Union Square

Luxury hotel near Moscone Convention Center
Union Square and San Francisco Museum of Modern Art are located near The Westin St. Francis San Francisco on Union Square, which provides designer stores on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site American cuisine restaurant, Oak Room Restaurant, offers breakfast and lunch. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas.
Additional perks include:
  • Breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and babysitting (surcharge)
  • Concierge services, tour/ticket assistance, and a banquet hall
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 1195 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean, spacious rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • 37-inch LCD TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 78 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 to 45 for adults and USD 25 to 44 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Caruso's
  • Chateau Montelena Tasting
  • Clock Bar
  • ENO Wine Bar
  • Oak Room Restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping
  • Wine tasting room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 35 meeting rooms
  • 56,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (48 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1904
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 25 to 45 for adults, and USD 25 to 44 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Covered valet parking fee: USD 78 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

st Westin
Westin St
Westin St Francis Union Square
Westin St Hotel
Westin St Hotel Francis Square Union
Westin St Francis Union Square Hotel
Westin St Francis San Francisco Union Square Hotel
Westin St Francis San Francisco Union Square
The Westin St Francis on Union Square
Westin St. Francis San Francisco Union Square Hotel
Westin St. Hotel
Westin St. Francis San Francisco Union Square
Westin St.
Westin Hotel San Francisco
The Westin St. Francis Hotel San Francisco
Westin San Francisco
San Francisco Westin
Westin St Francis
The Westin St Francis San Francisco on Union Square
The Westin St. Francis San Francisco on Union Square Hotel

Frequently asked questions

Is The Westin St. Francis San Francisco on Union Square pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet.

How much does it cost to stay at The Westin St. Francis San Francisco on Union Square?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at The Westin St. Francis San Francisco on Union Square on Dec 20, 2024 start from P 9,535.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin St. Francis San Francisco on Union Square?

Valet parking is available for USD 78 per day.

What time is check-in at The Westin St. Francis San Francisco on Union Square?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Westin St. Francis San Francisco on Union Square?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Westin St. Francis San Francisco on Union Square located?

Located in Downtown San Francisco, this luxury hotel is within a 15-minute walk of Union Square, Moscone Convention Center, and San Francisco Museum of Modern Art. Oracle Park and Pier 39 are also within 2 mi (3 km). Powell St & Geary Blvd Stop and Powell St & Post St Stop are within a 2-minute walk.

The Westin St. Francis San Francisco on Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1889 out of 2888 reviews" "
Rating 8 - Good. 544 out of 2888 reviews" "
Rating 6 - Okay. 215 out of 2888 reviews" "
Rating 4 - Poor. 121 out of 2888 reviews" "
Rating 2 - Terrible. 119 out of 2888 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

BRENDA

Traveled with group
Liked: Cleanliness, staff & service
Location to union square was a plus. Strikers and lack of ability to rent movies was a negative.
Stayed 4 nights in Nov 2024

2/10 Terrible

Ross

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the rooms don't look like they do in the marketing images; massive strike outside that runs from 6:30am to 10pm. can hear it all the way up on the 26th floor; shower in room was broken; staff was nice, but they're dealing with an really tough piece of real estate
Stayed 2 nights in Nov 2024

10/10 Excellent

Reginald

Stayed 2 nights in Oct 2024

8/10 Good

holden

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Ignacio

Stayed 4 nights in Oct 2024

6/10 Okay

Joseph

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
There were striking workers in front of the property beating drums all day and into the evening. While I support unions and strikes for fair wages and benefits I was startled when I checked in. But that was minor compared to the elevators often did not work or were malfunctioning. I spent 15 minutes in the lobby at 10:45am waiting for an elevator we ultimately were put on the service elevators to get to our rooms this occurred twice. Also the cleaning of my room only occurred once and my stay was from Wednesday to Sunday.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The plus the refunded our only nights stay..for we transferred to another hotel due to noise and non operational elevators
Stayed 4 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very helpful desk attendance
Stayed 4 nights in Nov 2024

6/10 Okay

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, love the architecture, historic vibe. My room was lovely and the bed was comfy. The only thing was my wall was next to the elevator. Like literally wall to wall so the noise from the elevator going up and down was bothersome. didn't hear it during the night but early in the morning and during the day when I was in the room trying to rest or work. The protesting noise outside didn't effect my room only when you would go outside or in the parking garage. The drumming was deafening.
Stayed 1 night in Nov 2024

6/10 Okay

Deborah

Traveled with partner
This property at one time was probably A1,, but with the workers outside beating on the drums chanting that they need more money it really would ruin the comings and goings from the hotel and to the hotel I feel that the staff should be paid what they’re asking for. San Francisco is not a cheap city to live in Cost-of-living is going up constantly and so should pay grade. We were there for five days and we never got our room cleaned or our bed made. The Westin Marriott needs to give their workers a raise in pay. The elevators were working half the time, when my husband and I first arrived. They gave us keys to a dirty room. We went up to the room and the bed was unmade and the bathroom, had towels on the floor. It was pretty shocking. You could hear the striking staff outside beating drums at 6 o’clock in the morning. Protesting untill late in the evening.
Stayed 4 nights in Nov 2024

4/10 Poor

Hannah

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
While the staff at the front desk were very nice, the fact that there were very loud strikes and the elevators were constantly broken, it made the stay less than ideal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessie J, rancho cucamonga

Stayed 3 nights in Oct 2024

2/10 Terrible

Ashley

Stayed 1 night in Oct 2024

4/10 Poor

mariah kristeena

Disliked: Amenities, property conditions & facilities
Beautiful property but no amenities as their staff was protesting outside the front doors.
Stayed 3 nights in Nov 2024

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. Beds were comfortable and my room was spacious. My only complaint is that there is a picket/strike going on in front of the hotel that we were not told about. You could not hear it inside the hotel but when you walked outside they bang on metal drums and buckets with big sticks and talk through loud speakers. It was very annoying when coming and going. Because of the strike the bars and restaurants are also closed. These are things we should have been notified about.
Stayed 4 nights in Nov 2024

2/10 Terrible

Michael Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
The service was horrible. The conditions were poor. It was cheap and I fell for it. Not a Westin experience at all.
Stayed 2 nights in Nov 2024

4/10 Poor

Brieanna

Stayed 4 nights in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, amenities
The hotel us beautiful, but the room was extremely small.
Stayed 2 nights in Nov 2024

8/10 Good

Sandy Lucy Flores, Downey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do you enjoy history? If yes, then stay at this hotel. Is it old? Yes, it is. Is it well taken care of? Yes, it is. If you like modern, then stay somewhere else. FYI- they are having a strike right in front of main entrance. It is LOUD. (Give them what they want) Why sacrifice the name & your potential customers & reviews like mine for not making your hard working employees happy!
Stayed 2 nights in Nov 2024

6/10 Okay

Cynthia

Disliked: Property conditions & facilities
I love the St Francis. But its always super frustrating when hotels dont tell you they are under construction when you book. Our room was cleanish, old food was still left in our refrigerator, and it was more then just from the person right before us. The keys to our room quit working so went back down got new ones they didnt work either, went back down he called and said the battery was dead in the door. Security met us and said the keys werent properly made. Totally first world problems, but when youre booking a first rate hotel you expect a bit more. Also there was some kind of strike happening with the workers from the hotel out front. The location is great, and it was comfortable for the two night stay. Just a few lil hiccups and let downs fro mexpections from past stay experiences @ this hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kayla Madera, Toronto

Traveled with family
Liked: Staff & service
Great location as it was in union square, the staff was very helpful. It was just sad that there was a strike outside the hotel during our whole stay, I hope they get their needs met soon. When it comes to the room it was pretty tight, when we checked in we had to call front desk to get the towels changed coz there were make up stains in the towels, and then the shower’s glass door looks like it was not cleaned, full of gunk and watermark. The glass door actually doesnt stay shut, so we had to use a hair tie to keep it closed. There was a notepad but no pen. Very comfortable bed and pillows tho. They were very nice to send us microwave in our room coz my sister needed to heat up her food since she has dietary restrictions and cant just eat anywhere and anything. I really appreciated that. And the hotel feels safe once you're inside. Overall, front desk staff and concierge is amazing, I cant say the same for housekeeping. Room needs some updating/fixing. Overall this place itself is okay. You can definitely do better for less.
Stayed 4 nights in Oct 2024

8/10 Good

Sage, Missoula

Stayed 2 nights in Oct 2024

6/10 Okay

Eddie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Totally understand the fact that they going true a dispute wet the workers for a new contract but the make no excuses for the cleaning of the rooms Oslo the staff was not friendly
Stayed 3 nights in Nov 2024

6/10 Okay

Jennifer L

Stayed 2 nights in Oct 2024