2/10 Terrible
Donald
Traveled with family
Jan 10, 2025
Disliked: Staff & service, amenities
One of the most awful places to stay. We stayed for a week and a half and the first few nights couldnt sleep because all you hear all night is airplanes taking off and people getting on the ramp to the free way. The price was great so I tried looking past the noise, but on our 8th day the lady from the front desk tried nocking on our door and didnt even give us a second to answer the door before she tried entiring our room. Thank god our privacy thing from the wall was locked because if not she would of been in our room. She had a horrible excuse to as why she was comming into our room and had the nerve to say in their system the room was vacant. Um excuse me I booked the room for 11 days and this happend on day 8. Then later on the gentleman at the front desk even told us thats not there protocol and they legally can not do what she did and proceeded to give us his managers information. My husband ended up calling the manager after we had left and she was horrible and basicly brushed the whole situation off as if it wasnt no big deal. Um excuse me ma'am but it was a big deal I was half way dressed in my room when this women tried entiring our room. And the manager had the nerve to say it wasnt that big of deal since our privacy thing from the wall was out and she couldnt entire our room. Highly unprofessional, I felt highly uncomfortable the rest of our stay and felt like they invaded my privacy and did not make things right.
Donald
Stayed 11 nights in Dec 2024